Courtyard Atlanta Decatur Downtown/Emory

Good Location for my business travel. Room was large and more spacious

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Very helpful staff. Hotel carparking easily confused with multistory carpark on side of hotel. Was expensive!

The sink and bathtub were very dirty. The sink was clogged. The towels were stained and dingy. The window looked out to an inside area. Very claustrophobic. I did not like this hotel. Not worth the price. The only good thing was the location.

I stayed at Courtyard Atlanta in Decatur on Saturday 2/24/2024 when I traveled there for my daughter's college ring ceremony. The property was nice and very clean overall. We ordered dinner and had it delivered to our room since we couldn't order from "Platez", the restaurant advertised in the hotel elevator and throughout the hotel property stating that we could order room service from them. That was the first disappointment. Secondly, the mattress in our room was so hard and lumpy that I woke up several times throughout the night in excrutiating pain. Then around 6:30 am we were awakened to small feet running up and down the hallway until finally the parents of said feet caught up with them and then came the screaming. Finally back to sleep around 7 am, it was short lived. At 8;30 am we were awakened once again, this time by housekeeping banging on our door. I got up and opened it and asked the young lady if I could help her. She proceeded to ask me if I was checking out, to which I replied yes, at 11 am...checkout time. I'm all for getting a jump start on your job, but to wake folks up at 8:30 am on a Sunday morning after they paid $200 for a one night stay in your hotel is ridiculous. I will never give Courtyard my hard earned money ever again. Never!!!

Sink and bathtub were so dirty. Sink was clogged. Run down. Window looks over inside area, a bit claustrophobic feeling. Not a great hotel. Would not stay again. It is right in Decatur Square. So location is good, that’s it though.

The mattresses were not comfortable at all. I have mobility issues and need a handicap room. The room was the furthest possible from the elevator. That makes no sense

This is the perfect location to experience all that Decatur has to offer. The hotel was nice and kept up well. Only the coffee shop was open for food or drinks in the hotel and only for a few hours, so plan to eat and drink elsewhere.

We have booked at this hotel 5 years in a row for thanksgiving but will never come back after this visit. I have not encountered a more disgruntled, rude manager at any hotel. A bald, heavy set man was checking in people and had no interest in good or even mediocre customer service. I believe his name was Roger and it seems he regretted his career decisions. Customers on the phone and at the check in desk were treated equally with disdain. This was very disappointing customer service and the lobby cleanliness was like a rural rest stop bathroom. The rooms were fine, no complaints with their condition.