Hotel terbaik di Decatur

Upon arrival there was a young lady at front desk didn't get her name she was beyond friendly n great. I handed her my paper (employee discount paper) she seen that it was two reservations under name which I called reservations to cancel one which I was told it was cancelled but Now NICOLE front desk supervisor came over n instantly begin to be rude not only to me but to the employee. Insinuating my employee discount form was fake .We were give a second floor room . We got to the second floor it smelled like sewage got to the room and there was a bug on the covers I instantly called down to front desk I took a picture because when I called down Nicole was once very rude again but got out room change. Called down the before to see n I can have a late check out Nicole instantly said no. But the when talk to night audit once didn't get his name. He accommodated a check out for 12:00 p.m. which I asked prior. Hotel was great pool was great housekeeping evening shift was awesome most stuff was great n friendly but definitely need to speak to front desk supervisor she is beyond rude to guests and employees.

Perfect locations for a weekend get away. Customer service was excellent.

早餐很好，老闆人不錯，按照需要給加食物。位置很好很安靜，可惜房間沒窗，有股味道，讓人難以入眠的味道。

What an amazingly great experience I had at this hotel. Five stars in every single aspect. The entire staff is top notch and extremely helpful. This place is clean, and I mean really clean. The rooms are well maintained, and the cleaning staff is amazing. They actually wash ALL the linens including the comforters and even the shower curtains. Kudos to our maid, Mendoza, for her thorough work and great attitude! The breakfast is very good with lots of options to accommodate any taste. Twice I watched the front desk clerk, TK, help an older gentleman go through the breakfast buffet and make him a plate. Heartwarming. Bonnie, on the front desk at night, was so helpful and nice. I even overheard a morning staff meeting where the GM, Mr. Octavia Jennings, was praising his staff for their good work. I think he may have cheered. What an amazing team. The rooms are spacious with nice full size Dove amenities in the bathroom (which I appreciate environmentally), a decent sized mini fridge, microwave, Keurig with pods, and a mini safe. Plenty of space for your bags and clothes as well as a desk, a chair and small table, and two convenient charging *****s. The beds and pillows are really comfortable, and the sheets very soft and inviting. I cannot recommend highly enough after our 5 night stay.

The check-in was easy. The Host that assisted us during the check-in process was professional and friendly. The room was nice, it was clean with plenty of washcloths and towels. The bed and pillows were extremely comfortable. The hotel was in a nice are and easy to find. It was well lit in the parking area and close to our room. We would definitely stay there again when visiting Atlanta Ga.

If you want a beautiful hotel that has it all...this is it! EVERYONE kind and friendly. Bed and pillows were best ever. Shuttle guys the best...Alex, Gary, and Annias were truly amazing, Inspiring, kind, wonderful human beings! Breakfast bar delish...Zee, Barbara, Zuryash, Gigi, CJ -the omelet cook, are simply divine!!! The shuttle took us to and from the hotel to the hospital where my son was (we were visiting from Oregon) and I never had to rent a car. The front desk staff - Jumee and Antonio were friendly and accommodating, and Jason in housekeeping did a fabulous job in cleaning our room while there. The grounds were beautiful. This hotel had everything we could have ever wanted. There was also a server in The Dining Room in the evening that was very kind and I never got her name. I hope the next time I visit Atlanta, we can stay here for pleasure. It is simply amazing. You NEVER forget the kindness of strangers, and I feel like we left as friends. When you cry when you say goodbye to the drivers and buffet staff after an 8 day stay...that says it all! The only very minor thing I could say is I didn't like the toilet seats! LOL....to me from Oregon, they were an odd shape....AND I wish they had more gluten free options at the breakfast buffet and dining room as someone with Celiac disease. Simply the best hotel ever!!!!!

Hotel is beautifully decorated. Art deco is nice, but the rooms are severely lacking in amenities. No fridge, microwave or mini bar. When you're in a city typically you eat out a lot and sometimes you wanna hold on to leftovers for later so that was kind of a bummer. The location was great, but the noise was very hard for sleeping. The road is constantly noisy and they put us in a room right above the front door so it was constant talking and cars pulling in. Nice hotel just a shame we didn't have the best visit