Hotel berhampiran Pamukkale Turkey, Denizli

My stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal. The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience. Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options. During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure. In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.

De l'extérieur, l'hôtel semble accueillant et agréable. Toutefois, dès notre premier contact avec l'équipe, nous avons été surpris par leur froideur : ils n'ont pas voulu que l'on paye par carte bancaire, en nous disant qu'ils n'avaient pas de lecteur, alors que nous pouvions le voir derrière le comptoir. Ensuite, nous avons été conduits à notre chambre : elle ne possédait pas d'aération, ce qui entraîne une odeur de moisissure constante, en plus d'une humidité très désagréable. Je pense qu'il est d'ailleurs dangereux de rester dans cette atmosphère plusieurs nuits, notamment pour de jeunes enfants. De plus, les matériaux utilisés dans la salle de bain ne sont pas de qualité : le lavabo n'est pas bien vissé et les toilettes évacuent les fluides par un trou situé à côté, et non pas en dessous... Je vous laisse imaginer le problème. Le déjeuner était bon, mais sans plus, que des produits industriels. La piscine n'était pas non plus accessible, mais je ne peux pas m'en plaindre, ça n'est que le début de saison. L'emplacement est très bon, je ne peux pas leur enlever cela. Enfin, nous avons payé le lendemain de notre arrivée : depuis ce moment, aucune politesse, aucun échange, même pas un bonjour ni sourire. Même lors de notre départ, ils ne sont même pas venus au comptoir, mais nous ont juste fixé depuis leur canapé. Je comprends que certains touristes puissent être agaçants et malpolis, que ce métier n'est pas toujours facile, mais je ne comprends pas non plus cette attitude. Enfin bon, le prix n'était pas si élevé, mais je me devais d'écrire ce message pour les familles qui paieront le prix fort cet été et qui feront face à ces dysfonctionnements.

Great hotel, amazing breakfast. We stayed for just 1 night. The front desk staff are very friendly, the restaurant staff too. We got the 2 bedroom + living room suite which was the perfect size for a family of 4. The pool side view was pleasant. The hotel is less than a mile away from the bottom side of the Pamukkale hill and plenty of restaurant options. 10 out of 10. Would absolutely stay here again and recommend it to family and friends coming to this beautiful site.

Un petit hôtel de charme legerement à l’écart du tumulte de Pamukkale. Le couple est très sympathique parle un anglais suffisant et sera au petit soin avec vous. Les chambres sont spacieuses et vous trouverez celle qui vous convient, lit double, petit, grand...La SdB est vaste et est équipée avec une douche. Calme assuré ce qui vous permettra de reccuperer de votre journée d'excursion. Le PdJ est varié et très bon vraiment un bon moment. Son positionnement permet de tout faire à pied visite et diner en ville. Je recommande vivement. En complément de la visite des concrétions, n’hésitez pas à faire un large détour du site de Hierapolis qui est un des plus magnifiques de Turquie...

The hotel is clean, tge rooms are fantastic. The staff is exemplary. Unfortunately we only stayed 1 night and missed breakfast but the restaurant looked awesome. We left to kusadasi 3 hours away and Unfortunately 1 of our travelers forgot their insulin. The staff safely gathered our medication and put it in a carefully sealed bag, arranged a taxi and had the medication delivered to us in kusadasi 3 hours away. They went above and beyond what any hotel staff would do. I shopped for hotels relentlessly and this looked by far the best and cleanest hotel in the Denizli or pumakalle area and it was. Only 15 minutes from Hieropolis. Even without the medication snafu the service was incredible. çok teşekkür ederim from Bisher

We enjoyed staying at the Napa Otel. Located near the train and bus stations, we were able to enjoy shopping and eating in town while making a day trip to Pamukkale/ Hierapolis. The buffet breakfast was very good, lots of variety and always well stocked.The room itself was clean, comfortable, and quiet. The air conditioner worked was great, and the wi-fi worked uninterruptedly. It we were back in Denizli, we would stay again. Tip: you can take a dolmos bus from the bus station. Bay no. 76. Great way to get to Pamukkale. Go in and out from the north gate. There is a pick-up from South Gate, but you have to walk through town. Better to double it through Hierapolis.

Staffs are friendly and accommodating from arrival up to check out, they even gave us complimentary water while waiting for our bus going to Cappadocia. Hotel breakfast is really good, they have a lot of options to choose. Rooms are clean and comfy and the location of the hotel is only walking distance around the city, 5 mins walk going to Restaurants, Bars and other shops. Until next time again Piskin Hotel! Love,🇵🇭

Genel olarak bakımlı ve temiz bir otel. Ancak emsalleriyle kıyaslandığında biraz modernizasyon ihtiyacı olduğu da açık. En azından ışıklandırma ve mobil cihaz şarj imkanları açısından. Duş teknesinde akıntı hatası nedeniyle oluşan su birikmesi dışında bir aksaklık görmedim. Kahvaltı da fena değildi. ”-” yönler; ekmek köşesi, meyve eksiği.

Güzel otel ve personeller, memnun kaldık. Ancak sivrisinek mi yoksa başka bir şey mi vardı bilmiyoruz ama bütün gece kaşındık. Belki deterjan alerjisi olabilir, belki minik yatak hayvanları olabilir. Dikkat etmek de fayda var.