Cari Hotel Rekaan Unik di Seogwipo-si

Stayed for 2nights3days.The services and cleanliness overall was very satisfactory but was a bit disappointed in the quality of the dinner buffet. It was One of the most expensive hotel buffets but the taste was so-so and not many varieties as expected..

Was a newly renovated and rebranded hotel by the sea so decided to give it a try. Was totally not disappointed by the deluxe king room - great bed, clean, fresh (you could tell it was all new furniture), and love the washroom where there was a bathtub and separate shower/ toilet. COMPLIMENTARY MINI BAR in your rooms too, with really nice features like the hair dryer and the water boiler. The whole hotel was so beautiful, aesthetically pleasing, and smelled amazing. We even wanted to find out what scent they were using. Service was good too - either spoke in English or Chinese. Pool was heated so could be used all year round, we didn’t try out the restaurants but I did try out the spa to get a 60-mins facial. Great experience and service on all fronts. Nice that they have a convenience store right downstairs so could pick up necessities if any and they have a cafe (ONRUA) for breakfast and coffee (delicious!) Wish we stayed here longer so we could enjoy all of the amenities!

말이필요없는 호텔입니당 마운틴뷰에서 가든뷰 업글받았는뎅 저는 그냥 너무 좋았어염 쁘디카바나 빌려 짬뽕도 맛있게먹엉네용 저의 그냥 소소한꿀팁은 처음가보니깐 수영장락카룸에서 풀장으로 나가는 길이 있어영.. 저는 솔찍히 샤워실잇고 몸닦는 사람들 때문에 그 길을 모르고 락카룸 입구에서 남친만 주궁장창 기다렸어염.. 눈물찔끔햇어염.. 따로 알려주지않아요 글씨도 작게되어잇어염.ㅜ 그리구 발렛 15.000원 아깝다생각하지마시궁 다놀고 들어오신뒤에 꼬옥 하세염 주차장 칸이 조금 작은편이라서 문콕도 무섭공 ㅜ ㅜ 제주도 렌터카는 문콕을 단독사고라고 하는곳도 있데염 일단 차타면 시원하고 물두병까지 챙겨주시거든영 전 락카룸빼고는 왕만족

This was my second visit and I might try next year as well if I come to Jeju island again. Food is great for the price. Lovrd the breakfast. As a platinum member, my family was expecting to be upgraded greatly because one of the opening members of this hotel dearly dearly asked to visit here again. She was a model of the advertisement on TV screen of the front desk. My husband and I were a bit doubting with our first stays. My coffee had some bvlgari soap taste and smell from nespresso machine I used. Their bathroom amenities are Bvlgari. I was very unpleasant if they washed the cups roughly by using in room handwash or so. And we had brand new hotel’s Smell issues in the room. I had a terrible headache and allergies with sneezing. When I requested to have some sprays to get rid of the smell , they got me some sprays and air purifier. It didn’t solve much but we enjoyed the sightseeing and nice food selections in the hotel. The room manager sent us nice dessets From the lounge or breakfast buffet desserts to apologize about coffee taste incident. At least, we were grateful to see some gestures of apologies. and we weren’t upgraded our room last time for 5 days in spite of off season. They said the rooms were full but I had been read Of reviews that those who just arrived at the hotel while we were staying. They seemed to have been upgraded. Their tiers weren’t higher than my status all the time. Those lies the front desk workers told us made us upset a bit. I wouldn’t honestly stay here by paying the full prices that they marked. I think Jeju has a lot more of better options with hotel services and its locations to offer. This hotel Was over priced back then and still now. It is even not worth of points of 55,000 Points a night if you don’t get any breakfast for free. There are more options with better professonal options like Sh@@l hotel and many others. I would only stay here when the restaurants wuality and prices arr nice as now and we get all the tier benifits. This time, they just ignored promised not to disapoint my family if we visiy again around June. They dearly promised to upgrade to one of the Suites if we camr back. We thought it couldn’t be trusted but we wanted to trust the words. It was simply ignored many times again and I was also reading the live reviews on Korean traveler’s Blogs and web groups bragging about their Suites that they got upgraded for free during the same periods of stay as us. Theirs was shorter. We wanted and asked even for a day if we could. And they said, everyone was staying as long as us and it is fully occupied. I didn’t understand why the hotel had to lie to us about it. Anyways, we didn’t pay for the Suites - the upgraded luck wasn’t there and can’t be complaint of it. But we were disappointed with the way of their treatment with lies or not so much accommodation.

Room are clean and modern. Lots of privacy Due to it is Service Apartment style, 1- you need to sort out your trash and bring it to the bin ( Fine will be imposed if is not sorted or clear out ) 2- you need to wash up your dish and put in back in cupboard before you check out. You need to go over to Marriott hotel if you wanna swim.....not within the compound. There are free parking lot, open and spacious, so if you drive in Jeju is great. Shin Hwa Marriot ****** and hotel is a 3-5 min drive away. Shopping and bowling arcade with lots of eatery in the mall area.

전망, 룸컨디션이 완벽했고.. 수영장에서 라이브공연을 보며 스낵과 칵테일을 즐겼던 시간, 아름다운 호텔 야외 풍경이 인상적이었습니다. 갑각류 알러지가 있어서, 수영장에서 랍스터 요리를 먹던 도중 알러지 증상이 일어나 급히 약국에 약을 사러 가야하는 상황이었습니다. 수영복 입은채로 물을 닦고 급히 로비로 나갔는데, 양복을 입으신 남자 매니저로 보이시는 분이 정말 세심히 챙겨주셨습니다. 택시를 잡아 시내로 나가 약을 구입해왔고, 결국 해결이 잘되었습니다. 이후 얼굴을 기억하시고 다음날 아침에 몸은 좀 괜찮냐고 기억하고 여쭈어 봐주셨던 세심함이 인상적이게 다가왔습니다. 프론트 직원분께서도 정말 친절하게 응대를 해주었고, 저희가 특별한 이유로 방문을 하게되었는데, 그 부분을 캐치해주시고, 좋은 혜택을 누릴 수 있게 도움을 주신 부분도 감사했습니다. 전반적으로 호텔 직원분들이 따듯하고 친절했기에 가족과 제주도를 다시 방문한다면 꼭 기억하고 다시 오고 싶은곳 입니다.

Facilities were neat but much smaller than expected compare to other 5 start hotels (since it was a resort). They have great restaurant for dinner, very much enjoyed. My room was supposed to be a ocean view, however due to construction, it was literally construction view with much noises through out the two nights stay. In addition, I got unknown skin allergy as soon as I entered the room near my belly area, and got so much worse after taking shower from the room right after I noticed the skin irritation. The irritation and itchiness got worse after having dinner from the restaurant located in the hotel, I could not get sleep at all first night. Second night, the allergy got spread all over my chest, neck, belly and even through my limbs right after I took a bath in my room. Since I don't know the exact root cause of this allergy, I won't blame Toscana, but unfortunately, this was not a pleasant trip for me, I will not visit Toscana, never again.

Resort location is a bit remote but very quiet n able to see the ocean as we stayed at the Ocean Terrace. Rooms are big and clean. Staffs sure super nice and helpful, definitely worth to at least once.

When I checked in, the staff was not welcoming at all and it took a while (15mins although there was no line at the lobby) to get help to check in. And then at check-in we were told there would be an issue with the AC because of the warm weather (like 90F definitely not 100F) and if water drips from the AC and the ceiling around it so much they will bring the towel to the room and the situation will be better at night. I was frustrated but at that time, my family and I were already so exhausted and it was obviously too late to change the plan with all hotels in the area booked out in advance. And yes the THE WHOLE FLOOR WAS FLOODED EVEN DURING NIGHT and I needed to request bunch of towels several times and kept wiping the floor. And WORST PART WAS THAT THE ROOM WAS NOT BEING COOLED IN SUMMER NIGHT. I paid like $700 per night to stay there. This is not the service I expect paying like this. And if room has a serious problem, they should have given me different room or let me know in advance so I can cancel booking. I sent an email to them after coming back from vacation and they KEEP SAYING it's NATURAL to have that issue (Come on. I have never had that issue in my life no matter how warm it is !!!!!!!!!!!!!!! They should have maintained facility better and if there is an issue, they need to fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!). According to them SINCE ALL OTHER CUSTOMERS UNDERSTOOD THAT (so what??? should i just shut up crying????) they cannot do any action. They offered they are going to send a small gift (what gift???? name it!) if I agree or in the future, if I stay there there will be some discount (of course I don't want to stay there in the future). This kind of customer service attitude is not expected even from a mass market producer, not to mention the hospitality industry. The A/C problem and the way the hotel has handled it has ruined my family reunion and I highly recommend to avoid this hotel at all cost.

The hotel is stunning and the rooms were really nice. Special mention to the bathroom which was so clean and so luxurious. All the staff was super friendly and helpful. However, we were quite disappointed to face a price to access the sauna and nothing to eat or drink offered in the room for such a high-standard hotel. The swimming pool was nice but so stinky that we weren't comfortable going in it. The outdoor pool was not heated enough to swim in it during winter. The hotel had so many things included (24-hour convenience store, multiple restaurants) you could basically live there. Beware that there are a lot of families, therefore kids and you can hear them from early morning. If you go there it's good to have a car but the village next to them has many different restaurants and a large nice beach. The big minus: we booked a room for 3 on Trip.com but when we arrived at the hotel they said it was only for two and we had to pay an extra per night quite high. In short: I highly recommend the place.