Hotel berhampiran Burgundy School of Business, Dijon

We checked in yesterday (02 Jan 2024) for 2 nights stay. The hotel seems to be fanciful but breakfast is priced very expensively at 21€. We wanted to try this new concept of the Accor group anyway so why not? The room was in general clean but to my horror, upon lifting up the toilet bowl cover, I was greeted with a toilet bowl full of yellowish piss that had not been flushed away. That meant that the toilet was never ever cleaned before releasing for next guest.. or the housekeeping took a convenient piss before leaving and forgetting to flush. Anyway, it could be a genuine mistake so let's not make a fuss at this moment. But I was disappointed to see that there was hardly any amenities in the room. No tea or coffee bags with water boiler. There was only a packet of drinking water in the minibar. It turned out that the water was not even replenished the next day. What was funny: there is a sticker on the minibar door that indicates vending machine available on ground floor. But it could not be found. When we asked the receptionist, we were told that the vending machine is still yet to be installed ??!?!? And suggested to us to go to their restaurant bar to order water or drinks instead. No way ! I am not going to pay for pricey drinking water or tea from their restaurant. Not mentioning that the service charge we will have to pay for getting drinking water there. For a hotel at this tariff, I expected at least to have the basic water, teabags and coffee bags available and replenished! At least most of the basic hotels in France offer this. Some hotels would even offered a coffee machine with capsules. It makes us started to look around the room with a more critical eye. Indeed not only drinking water and basic beverages are not offered. There was only a small bar of handsoap and a miserable piece of body soap placed in the shower to be shared by two occupants of the room. Not only that, the next day after housekeeping, the body soap was not replenished at all. We came back into the room to see the previous bar of soap lying there miserably. This is not what we expected from an Accor hotel which is usually a brand we feel confident in. Mama Shelter tries to be hip and fanciful in their loud decor but in real fact is lacking in hospitality by trying their best to save up whatever they can from the basic necessities (soap, drinking water...) Definitely I will not ever stay in this chain ever again. I sincerely hope Accor group will review and see if it fits their usual standards, because I surely don't think so.

Service First Class! The entire staff was very friendly and accomodating but Pierre Bijard stood out. Very capable, professional and knowledgable. Went above and beyond in handiling an online booking/billing issue. I addition he was very helpful in recommending options as well as making reservattions. An employee who represents the organiziation in the finest manner. The breakfast offered a wide variety. Hotel is very conviently located to the central area, train station and metro. Could not have picked a better location

Chambre sale,sol collant,taches suspect... mènage non fait poussièrre table de nuit ,tu pose ton phone tu vois la marque ... rideau d'obturation de fenêtre de la 29 cassè ... jai dû le bloquer avec plusieurs èpaisseus de scotch... brosse toilettes,au fond du socle des dèpots noir visqueux ... douchette cassèe leau sort par le changement de position douche ou robinet ...tout est a revoir très vètuste ,point positif l'acceuil. Et cest un deux ètoiles MDR apparament le gèrant ne fait rien pour arranger tout cela à bonne entendeur, vous salut

首先，關於服務，酒店員工給我留下了深刻印象。從入住到退房，每一位員工都表現出極高的專業素養和熱情好客的態度。無論是前台的接待人員，還是餐廳的服務員，都能夠迅速、準確地解答我的問題，滿足我的需求。 在設施方面，酒店的硬件設施非常完善。我入住的房間寬敞明亮，裝修風格現代而典雅。床鋪舒適，讓人一夜好眠。 至於食物，酒店的餐廳提供了各種美味佳餚。早餐選擇豐富，此外，餐廳的環境也非常優雅，讓我在用餐時倍感愉悦。 總的來説，這次酒店住宿體驗讓我非常滿意。優質的服務、完善的設施以及美味的食物，共同構成了一次難忘的旅途回憶。

Appart hotel très bien situé. Taille du studio assez grand. Très pratique pour se faire un petit déjeuner ou réchauffer un repas. Lave vaisselle dans le studio. Propreté impeccable. En revanche accueil plutôt froid et pas très aimable. Le cadre dans cet ancien cloître est superbe.

Das Hotel verfügt über eine gute Lage zur Autobahn und zum Nahverkehr, um in die Stadt zu fahren. Die Ausstattung ist einfach, aber zweckdienlich. Im Sommer wird es sehr heiß in den Zimmern, da keine Klimaanlage vorhanden ist. Bei geöffnetem Fenster kann man aber nur schlecht schlafen, da sie umliegenden Klimaanlagen sehr laut sind. Das Frühstück war ein schlecht und der Frühstücksservice noch schlechter.

We were delighted with this small, traditional very well managed hotel. The staff is fantastic and treated us very politely and professionally. They know the area and can make great recommendations. It is away from the city but the beauty and peace are well worth the distance. The room was spotless, the effective air conditioning appreciated and every amenity needed was present.

Mon séjour s'est parfaitement déroulé personnel au top. Chambre très propre et bien entretenue. Le petit déjeuner complet et varié a volonté jusqu'à 10h. Terrasse agréable, La salle est un peu petite mais suffit amplement pour un court séjour

酒店在一個角落，車沒法直接開到門口，拿行李不太方便，酒店還比較新，但是年紀很小，酒店旁邊吃的比較多……