Hotel Campanile di Dijon

If you want to visit Dijon and the region Bourgogne and to be close to the train station- this is the best hotel to chose. Nice rooms, amazing bar and very tasty restaurant with local Bourgogne dishes. The chef impressed us with - Boeuf Bourguignon - Escargots de Bourgogne - Oeufs en Meurette - Oeufs a l Epoisses - Creme Brulee a l Anis de Flavigny In this restaurant of the hotel you will find all them in the tranquilitty and confort of you hotel. The reception is very friendly and helpfull. The breakfast is very delicious and a lot of choise. Thank you Philippe, Medina and Anne for your lovely welcome. We will be back as we loved ous stay in your hotel😘 Thank you for your

Travelling by car to south of Spain so influenced by hotels which provide secure parking. This hotel is adequate. The staff are friendly and very helpful. The rooms are very basic but clean. We stayed on Sunday night - very difficult to find somewhere open to eat. Hotel has no restaurant but serves a good breakfast in a snack bar area - the lady who served breakfast was also very pleasant and helpful. Good for an overnight stop.

Similar to a previous reviewer I’m having to sleep in the car as the hotel could not give me the room I reserved. After driving 12 hours I arrived with two children to the hotel at 10pm to be told the 3 single bed room I booked on HRS and was confirmed as booked is not available and only a double bed is available. I could have booked a two bed for much cheaper elsewhere but paid a premium for the three beds. As I could not find anywhere else to book at 10pm I had to give the room to my children and sleep in the car. Thomas on reception was no help, he gave no ideas to resolve and was quite rude. I mentioned he could call head office or a manager, or move a mattress into the room, or find another hotel to transfer me to, or give me two rooms for price of one. He refused to even consider any of these options, saying it was too late to call anyone or do anything (I think he was going home at 11pm) and he had no authority to do anything (but also said he was the manager) I had paid 85euros+tax for the room. His only offer was another room for 100euros! More expensive than the one I had already booked! He even offered 10% off to take it to 90 which I took as him making a joke. Avoid this hotel, they seem to have a broken booking system and no customer service. Car park was locked on arrival and had to wait for another guest to use their code to let me in. At least it was secure to sleep in the car for the night. A complaint to Louvre Hotels has resulted in them shifting the blame to HRS but this doesn’t resolve the rude service and no help to solve the problem on the night leaving a family to work out how to sleep in a car.