Hotel berhampiran Hotel Legouz de Gerland, Dijon

We checked in yesterday (02 Jan 2024) for 2 nights stay. The hotel seems to be fanciful but breakfast is priced very expensively at 21€. We wanted to try this new concept of the Accor group anyway so why not? The room was in general clean but to my horror, upon lifting up the toilet bowl cover, I was greeted with a toilet bowl full of yellowish piss that had not been flushed away. That meant that the toilet was never ever cleaned before releasing for next guest.. or the housekeeping took a convenient piss before leaving and forgetting to flush. Anyway, it could be a genuine mistake so let's not make a fuss at this moment. But I was disappointed to see that there was hardly any amenities in the room. No tea or coffee bags with water boiler. There was only a packet of drinking water in the minibar. It turned out that the water was not even replenished the next day. What was funny: there is a sticker on the minibar door that indicates vending machine available on ground floor. But it could not be found. When we asked the receptionist, we were told that the vending machine is still yet to be installed ??!?!? And suggested to us to go to their restaurant bar to order water or drinks instead. No way ! I am not going to pay for pricey drinking water or tea from their restaurant. Not mentioning that the service charge we will have to pay for getting drinking water there. For a hotel at this tariff, I expected at least to have the basic water, teabags and coffee bags available and replenished! At least most of the basic hotels in France offer this. Some hotels would even offered a coffee machine with capsules. It makes us started to look around the room with a more critical eye. Indeed not only drinking water and basic beverages are not offered. There was only a small bar of handsoap and a miserable piece of body soap placed in the shower to be shared by two occupants of the room. Not only that, the next day after housekeeping, the body soap was not replenished at all. We came back into the room to see the previous bar of soap lying there miserably. This is not what we expected from an Accor hotel which is usually a brand we feel confident in. Mama Shelter tries to be hip and fanciful in their loud decor but in real fact is lacking in hospitality by trying their best to save up whatever they can from the basic necessities (soap, drinking water...) Definitely I will not ever stay in this chain ever again. I sincerely hope Accor group will review and see if it fits their usual standards, because I surely don't think so.

Hotel is very comfortable. The lady from the reception is very nice. Breakfast okay too.

This hotel was very comfortable. The beds were comfortable and there was plenty of closet space. The bathroom was a good size. The kitchenette had everything. They used an ”eco mode” that kept the a/c at a higher temp and you had to put in your key card to operate the lights. Great ideas. We didn't take the breakfast, but we ate our take out dinner on the breakfast patio one night and it was comfortable and decorated with lots of fun colors. The staff were all friendly. The lobby is 24h and there were snacks and things to buy if you wanted. There was also a laundry on site! Perfect! And there was a clothes line in the shower so we hung up some clothes to dry there. We arrived by train and took the tram to the place de la République stop. Very easy walk to the hotel from there. Then there is a free bus that can take you to the city center, but it is just as easy to walk it. Over all I wish we stayed longer because it was so comfortable. I will definitely recommend and stay again if I'm in Dijon!

Modern hotel, spacious, clean and tidy. Very friendly and service-orientated staff: by the way, that also understands and speaks English if your French is insufficient or absent at all. Breakfast was ok, but average. What was lacking is an instruction joe the machine that boils eggs works. Parking place is perfect.

I always stay here and will continue to do so - but there is a decline in standards. On my last two stays the toilet was stained and not well cleaned, wallpaper had been ripped away in places, property of previous occupants was still in the room and there were broken tiles in the shower room. A slip in standards that could easily be rectified. The location of this Hotel and the friendly staff mean I will continue to use it regularly, but dont let it slip further.

Another average, satisfactory stay at an Ibis hotel. Usually you know what to expect from an Ibis and this was again the case with this hotel, but with a few exceptions. It was just across the road from the station and about a 15/20 minute walk to the centre. My room was clean and reasonably spacious and overlooked the railway tracks. I didn’t try breakfast as I had an early train to catch but I did have an evening meal which was satisfactory. The one thing I can’t understand is why there isn’t uniformity between each Ibis. The one I stayed at in Lyon offered complimentary hot drinks. This Ibis didn’t. The ibis in Lyon had breakfast included in the price. This one didn’t. If there was uniformity between hotels it would be easier to know where you are. So, overall, a basic Ibis. Nothing really terrible, nothing really amazing.

Travelling by car to south of Spain so influenced by hotels which provide secure parking. This hotel is adequate. The staff are friendly and very helpful. The rooms are very basic but clean. We stayed on Sunday night - very difficult to find somewhere open to eat. Hotel has no restaurant but serves a good breakfast in a snack bar area - the lady who served breakfast was also very pleasant and helpful. Good for an overnight stop.

Localização distante do centro da cidade, parece ser alojamento para estudante, necessita estar de carro. Não há qualquer serviço , recepção fecha as 18:00. Estava limpo, não tem ar condicionado, somente aquecedor. Cafe da manhã caro para o que serve, pouca opção.

The hotel is new so that is a plus. And it's located right in the midst of a Cinema and restaurant complex! No need to drive for entertainment or food. However, the internet at the hotel was very marginal. We only had two out of four bars of connection in our room which was on the ground floor. The electrical socket in our bathroom (room 007) did not work with the hair dryer so we had to plug the hair dryer outside of the bathroom near the floor to dry our hair. The breakfast area was not well maintained. The floor was very sticky from an obvious spill and was not mopped up. The food containers were not refilled once emptied. People had to ask for more eggs, for instance. The empty jam and honey jars were not replaced with new full ones when I was at breakfast. The room and bed were comfortable even if a bit small. The quality - price factor would have been excellent if not for the aforementioned things.

This has got to be one of the worst hotels I have ever spent time at. First of all there are no humans to help you with your check in its all done by a self service screen so if you have any problems or queries there's no chance in anyone helping you. As for the room I'm sure prisoners have got bigger cells than what we were given for 2 adults and a 12 year old. The shower toilet and sink was completely horrendous and was about the same size as a port-a-loo (portable toilet) and was given 3 hand towels for 3 people to shower with. There was no facilities in the room to make a simple tea or coffee not even a glass to have a drink from. The bed was uncomfortable the shutter at window was jammed the door didn't lock properly I could go on for hours. Don't waste your money on the breakfast my dog gets better fed than what was offered we ended up leaving and spending more money at McDonald's.