Ulasan The Ksar Djerba Charming Hotel & Spa

I stayed here twice, I had to leave early to the airport, they had breakfast at the reception for me, super friendly helpful staff, amazing swimming pools, the room was decent, bathroom clean, good breakfast, i didnt have lunch inside because nearby restaurants. Its worth its money.

J'y suis revenue 2 nuits Une suite ma été proposée pour le même prix Ravie🥰✨️

Pas trop mal c eatsi super vien accueil

Top! Propre accueil chaleureux

Assez bien ! Le buffet est varié

Parfait très bel hôtel, calme et très propre. Merci beaucoup a l’homme d’entretien très gentil et toujours là quand il faut !

Je suis assez déçue par la qualité des chambres de cet hôtel annoncé comme un 4 étoiles. Le personnel et le directeur sont adorables et très serviables. L’hôtel en lui même est très beau et bien situé. Mais pas de climatisation même en suite exécutive alors que j’ai payé un supplément de 50€ pour 3 nuits. La 1ere nuit en chambre standard n’était pas digne d’un 4 étoiles. Baignoire abîmée, pas de support pour le pommeau de douche, pas de téléphone, un matelas de mauvaise qualité, propreté douteuse bref pas ce que j’attendais. Le restaurant est simple et les plats un peu toujours les mêmes mais c’est bon. Pour ma part je n’y retournerai pas. Dommage encore une fois l’hôtel est beau mais les chambres ce n’est pas top.

Unfortunately the hotel has many minuses, it is a poor 4 star place. Today a worm appeared in the food and that was too much to write a bad review. The vacation was not cheap and I did not expect that. I DO NOT RECOMMEND!!¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡

I don't know where to start.... Maybe the good part: - food is made fresh and are local dishes - restaurant / cleaning staff are very friendly and doing a good job - Location close to the beach That's it. Bad parts Staff - some staff will pick food infront of the guests and will cut in line - reception... lol, do not try to ask anything from them! They will say no and give no explanation. Just rude. - not a big fan of animation team but that is just personal preferrence. They were friendly otherwise - some employees seen smoking and trowing away cigs / napping on guest chairs Beach: - they have beach spot. Which is poorly kept. We had baby with us and there was a lot of glass and trash EVERYWHERE Hotel: - Pools are ok - But many benches are broken - Cigerattes EVERYWHERE and I mean it you can't look at the grass and not see cigarettes - our room was ok but leaky AC / and moldy walls Overall this hotel has a massiv management problem. No real direction for staff. They are friendly but most of them not trained to any standard of a four star hotel. I don't have super high expectations for every hotel. But this has been one of the worst. Like they are lying into your face and and are not ashamed by it.

Reception needs attention Restaurant is ok service in restaurant is awesome But reception has an attitude Overall rating 2 stars No lifts no fridge The only thing that gets this place 2 stars is the landscaping and food If it happens and you stuck in this place Don’t miss the massage session it’s worth every penny Ask manal she knows what she is doing

We had an amazing experience at the hotel! The animation team did a wonderful job, bringing so much joy and excitement to our days. Thank you for your enthusiasm, friendliness, and dedication to keeping us entertained. You've truly made our vacation something to remember!

We had an except stay at the hotels The animation team yassin,siwar ,was fantastic Making each day more fun and memorable. Thank you for your energy, kindness, and efforts to entertain us. You truly made our vacation unforgettable!💓💓💓

Very nice vacation. Especionally the staff made it one of the best experience at vacation. All thanks mostly to animators: Dali, Armando, Ricky and Dzoo that were really crazy but in a good meaning. Thanks for great time and i wish we meet again.

My first vacation at this hotel turned out to be very fun and full of excitement. Thanks to the staff of this hotel. Armando, Dali, Riki and Musa. They made our stay unforgettable and we will miss these people. Food very good everyone will find something for themselves