Newcastle Country Inn

We have not been able to stay at the Newcastle Country Inn during the past 5 years but we had been annual patrons of the Inn for many years before. For trip during this hectic weekend in Drumheller, we found the Newcastle Country Inn to still be the best place to stay in the Valley. The customer service is excellent, the rooms are beautifully clean and comfortable to stay in. The new hot breakfast option is terrific, especially when it was a busy weekend in the community and it's restaurants. It is still a lovely peacefully area to stay and we had an excellent sleep at the Inn. Thank you so much to owner/hosts of this lovely gem. We will visit again.

Very nice clean, private rooms Owners are excellent to deal with and very pleasant. Very secure, no issues at all, lots of parking. Within walking distance of local dining and pub. Very comfortable, would highly recommend to others. Will book again.

Well I will never stay at this B&B ever again should I go to Drumheller another time. First of all my original overnight accommodation booking did not go through and I was at the mercy of this outfit when the Information Center in Drumheller directed me to this Inn, as the employees did call a number of accommodations but they were all booked. (There was a very popular concert that evening in Drumheller.) Mr. Singh even spoke to me at the information center and said "so kindly" that he would have a room for me. When I got to this place and went in , Mr. Singh charged me $218 for the one night. By that time (it was about 9:45 PM) and I was very tired and just needed a place to sleep in safety. I found the room OK and it wasn't so clean so I'm wondering where someone else rated it so consistently clean on another B&B sight. Also , I told him about my mobility issues but I found the bed very high so basically I had to either throw my body on the bed or use one of the chairs as a step ladder to get myself in bed. The Inn is basically a pre-fab dwelling with very thin walls so it was a very noisy night for me . I awoke early mostly for the afore mentioned reason. But there were other problems I witnessed in their kitchen. I wasn't about to say anything out loud as the dining area was in very close quarters and people were coming after me to eat breakfast. Unfortunately I found a hair in my food. It was about 1 plus inches long.This turned me off. Then things got worse for me as I bought a homemade purse or at least that is what the Senior Singhs said. I paid $80 CASH for it. When I returned home, I found I had a very similar bag. So I wanted to return it by Can. Post. I phoned the Singhs and the man that answered said "no problem" that they could send me a bankdraft (money order) once they rec'd the bag. I phoned again and was told they received the bag last Friday, Sept.8. I mailed the bag Thurs, Aug. 17. Depending who I talked to as I have phoned a number of times, including earlier this evening speaking to Mrs. Singh, ( Sept. 15), no one seems to "know" about these calls, texts that I have continually sent since Aug. 19. So I made it crystal clear to her that either they send me the $80 promised or send the the bag BACK to me, so I can sell it and not be out the whole $80. It likely is only worth to anyone about $20-$30 if that, so I will still be out $50 plus. LIVE and LEARN.