Ulasan The Tower Plaza Hotel Dubai

People on the front desk are very friendly & helpful. Good location & excellent surroundings. We will come & stay again

The rooms were nice.l The rooftop pool was a bit disappointing as it was on top of the car park with a view of another car park but it did get the sun. The bar and restaurant on the 61st floor was closed during my visit and so that was also disappointing as I was very much looking forward to going there. The hotel entrance is literally 3 yards from the metro which made it an ideal location and only a 10-15 minute taxi ride from La Mer beach, costing only about £3.

Location is very nice. All was good. Just service was little bit slow as compared to other hotels in Dubai. They dont have any option for booking Burj Khalifa view, that is a minus point. If you book higher class room still you can get other side sea view.

Too crowded during breakfast period, other customer would get your table when you go out to pick up food, restaurant has no discipline to control the rush in customers.

The duty manager in this hotel was genuinely supporting the guests and staff, which creates a healthy working environment. Check-in was swift thanks to the energitic receptionists. This hotel allows self-checkout. This luxury is possible because this guest-respecting hotel doesn't have the $5 soda can minibar deprived played out scam....that malignant hotels insult guests with Sunset & Sunrise 🌇 🌅 🌆 look so nice from the 🛌 or 🛀. Tempting to stay more nights, but the rest of the World needs to be audited, so the most pro-social thing I can do is recommend this outstanding to everyone

- Arrived at the hotel on 28 Dec at 1230hrs. Was told that the room would be ready in an hour. After an hour, was told that the room would be ready by 1400hrs. - Upon checking in to the room, discovered that there are no towels provided at all; no bath towels, no face towels, no floor towels. As we were rushing for a tourist visit to the Creek, we decided to request for the towels at night after returning to the hotel instead. - Returned to hotel at 11pm, requested the concierge (Yusoff) for towels and was asked to dial ‘0’ for guest service instead (no personalised service given the ‘5-star’ hotel rating). - Dialled ‘0’ and requested for all the required towels (2 hand towels, 3 bath towels for family of 3). Was only given 2 towels at that time and was informed that the hotel has no more towels currently (wth), and was asked to wait until 11.30pm. - Dialled ‘0’ again to request for an additional towel and was only given 2 hand towels and 2 floor towels at 12 midnight, despite reminders that there are 3 pax staying in the hotel. Was totally fed-up and decided not to request for the 3rd towel. - There is no one-stop service; was asked to check with the in-house restaurant if there is a need to pay for breakfast for my child. Other hotels which I visited in Dubai provided one-stop service; swiftly resolved the issue on breakfast payment for my child.

The fantastic view from our room added an extra touch to our stay,making it memorable. Overall,I had a wonderful time here and I can confidently say that I will be returning on my next trip to Dubai.Highly recommended for anyone looking for a comfortable and family friendly stay!

Room was wide and clean enough. Lil bit old but was good facility. But the breakfast was not that satisfying. Menu were mostly same everyday. And protein menu needs to be improved.

The location and view is nice. How were amenities is old, bathroom not very clean, spots in bathtub, dim. The bed is too soft (but general for dubai hotel)

Good value of money was 1st experience I think it was good enough and may do it more Thanks for trip.com

The waiter service in the lobby is very enthusiastic； There are many types of food and they are very delicious.

There was a lady at the reception her name was Joy/Jay. She was really nice and helped us with the early check in. Thanks a million. Definitely booking this hotel again as it is close by the metro.

Very good location!! Just 10 seconds walks from the Emirates Tower metro to hotel. 24 hours restaurant and supermarket juts downstairs very convenience. When we check in staff upgraded us to higher level with very nice view of Dubai. Can see the Burj khalifa . Definitely coming back next time!

Location is superb, beside metro and can go easily everywhere. View from room is great and facilities, food are not bad. However, the staffs at reception are unfriendly and watching people like thief in the lobby area. My visitors don't want to come meet at hotel lobby anymore as they asked so many questions and gave unfriendly feel. Overall great but it is not 5 star hotel level, should be around 4 star.