Hotel berhampiran Jumeirah Plaza, Dubai

It was a wonderful experience staying there, great staff great hosts. They gave me an extra 2 hours for late checkout with no extra charges which was a very kind and hospitable gesture from them. Definitely recommend this place for people as the rooms are spacious clean and a variety of food options including other activities.

Stay was really awesome. First impression from desk staff they allocate me at 7th floor room was clean and big. Bit noisy but I can understand that was Saturday night. Staff attentive and facilities are good overall stay was really good thank you.

فندق رائع وموقع جميل وموظفين ريسبشن محترمين خصوصا الأخ تامر ساعدنا كثير الله يعطيه العافيه انصحح بالإقامة بهذا الفندق ولي رجعه له ان شاء الله في كل مره ارجع فيها دبي

The facilities and rooms are great and this hotel has the potential to be excellent but the management and service are terrible, starting from before my arrival until my departure from the hotel: 1. Called guest services to bring down my luggage when I was checking out. Needed 3 attempts to eventually get an answer. I then proceeded to check out but when I went down to the lobby my bags were no where to be found. It took 45 mins to eventually locate my bags with the help of One&Only staff (not Siro staff). My luggage was so late that I missed my flight due to the hotel staff’s negligence. 2. Ordered room service one day and it took 60 minutes to arrive. I attempted to call and follow up on my order multiple times by phone to eventually reach someone by the 5th try. Staff were apologetic but it seems this is a recurring issue. 3. Breakfast service at Arrazuna is also slow. 4. Before arrival, I tried calling the hotel multiple times on multiple days to change my reservation dates and not once did someone answer. They eventually respond to email but within a 48 hour period. 5. Timings communicated by staff and in hotel guide are different to actual timings applied, for example I was told upon check in that breakfast was until 11:30am, but upon arrival to breakfast at 11am was told that it actually closes at 11am. Same situation happened at the pool: I was told at check in that it’s open till 7pm, but was then told to leave by 6:30pm by the pool staff. To conclude, either the hotel is severely understaffed (and it’s currently not even high season), staff are badly trained with badly run management, or a combination of both. I was really looking forward to my stay at Siro and was planning on staying again the following week as I travel to Dubai regularly and the hotel facilities really are perfect for the health conscious traveller, but given this experience I will be looking for a better managed hotel.

The Hotel is located in the center of the city, hence the accessibility to anywhere in Dubai is so easy. Rooms were spacious. The facilities were also excellent. The room service were poor, we asked for bottle of water and the response were so arrogant. Overall the experience were good.

Kapal hotel terletak di pelabuhan Rashid. Cara terbaik untuk ke sana adalah dengan teksi. Hotel ini menyediakan 3 pemindahan: pantai La Mer, Dubai Mall, Al Ghubaiba (metro, persiaran bersejarah, pusat membeli-belah). Pada waktu pagi adalah sukar untuk menghubungi teksi kakitangan hotel membantu dengan masalah ini. Untuk 50 dirham anda boleh mengambil bahagian dalam lawatan kapal, atau anda boleh berjalan-jalan sendiri dan melihat pameran muzium. Restoran, bar. Di dek bawah terdapat gim dan kolam renang mini. Sarapan pagi yang baik. Bilik (kabin) selesa. Tambak pelabuhan telah diubah suai - dengan kafe, restoran, pasar mini dan gelanggang tenis.

It was amazing stay , very neat and clean rooms . Location also near bus station, metro station very nice . especially thanks to Ms. John lean from front office , very polite , and smile always , giving right information about the rooms and hotel. Keep it up .

A great hotel with great staff, food and gym! We had an event in the conference centre and they took exceptional care of us! Special mention to Advil who always was welcoming and to care of me at breakfast!!! All of the staff were kind and accommodating! Hope to return soon

Hey there All Visited this fantastic place for a staycation located at Deira name as Carlton palace Hotel We were duo The Hotel rooms are very spacious The Bathroom is not top The Roof Top pool is amazing The Gym was big and has all the top equipments Absolutely loved it The breakfast buffet was better than many other 5 star hotel buffet highly recommended If you are in Dubai make sure to stay in this amazing 5 star hotel Follow for more such reviews

**Review:** I recently stayed at this hotel in Dubai, and it was a fantastic experience. The location is excellent, placing you right next to the metro station and in a good heart of the city with easy access to major attractions. The rooms are very comfortable, providing a perfect retreat after a busy day of exploring. The value for money is outstanding, especially considering the range of services available. The hotel offers great amenities, including a well-maintained pool, which was a highlight for relaxation. However, the most impressive aspect was the customer service. The staff were incredibly friendly and supportive, making me feel right at home. Despite being on a very tight budget, I felt I received five-star treatment. If I ever return to Dubai, even with a larger budget, I would still choose to stay at this hotel. It contributed significantly to my wonderful experience in the city. Thank you for everything!