Hotel berhampiran Pedestrian Bridge di Dubrovnik

We stayed at the Royal Neptun for 1 week, it is 1 of 3 hotels forming a complex - Neptun is a 4 star and the other 2, 5 star and we could definitely see the difference. The highs, the location is outstanding, the walk along the promenade to the bars and restaurants, superb. The roof top bar and pool, amazing place to have drinks and watch the sunset, the pizzas in ‘on the rocks bar’ yummy, food and setting in Zoe was well worth the money, and the massage in the spa was one of the best I’ve had. So why only 3 stars: we checked in, other guests checking in were offered support with their luggage which we weren’t, maybe only for the 5 star, we didn’t mind but just noticeable. We walked into our room, first sight clean and tidy but then started to notice the red and white stains on the carpet, broken shower and safe, bathroom door sort of fixed. Breakfast was not a pleasant experience at all, it is not big enough for the size of the hotel, lots and lots of people walking around looking for tables, no management overseeing the flow of customers, staff moral appeared low, no one was smiling, would pass and not acknowledge you, when trying to attract attention it was like they looked through you and go in a different direction. Food ran out very quickly, all meats, cheeses etc were not covered and I could see the flies landing on it, the queue for omelettes was at least 10mins so big gathered all around where other guests were trying to eat. Pool area, as this is a family hotel was really surprised to see glass being used, 1 time were saw a glass break and a little boy cut his foot and second a wine glass broke and the stem ended up in the pool - no one was asked to leave whilst it was cleaned. This hotel has the making of amazing place to stay so hoping this feedback will help make the tweaks it’s needs.

Highly recommend. Maybe due to low season, I arrived a bit early. Thanks for allowing me to have a early check in. Absolutely nice stay, nice view. If wish to have a suggestion for improvement, that will be the mattress a bit soft for me. 景色很美，超棒的体验。唯一缺点的是床褥有点太软了。一个疼爱自己的旅游。

Cet établissement bénéficie d’une superbe situation en bord de mer avec des chambres ayant de très belles vues directement sur la mer. L’hôtel fait partie d’un immense complexe comprenant plusieurs hôtels et locations d’appartements avec de nombreuses petites piscines et plusieurs restaurants. Les chambres sont grandes et assez confortables sans pour autant pouvoir revendiquer un caractère très luxueux. En effet, à titre d’exemple les rideaux de la chambre étaient troués et le miroir grossissant de la salle de bains est très basique sans éclairage. Le plus gros défaut de cet établissement est lié à la qualité de service qui est très, très insuffisant. Le personnel est aimable mais probablement insuffisamment formé, vous n’êtes ainsi jamais accompagné à votre table au restaurant et les hommes sont servis avant les femmes,. Ce manque de qualité de services se voit beaucoup au petit déjeuner, c’est le pire endroit existant, une usine, un très grand self service où tous les clients des différents hôtels du complexe se retrouvent tous dans la promiscuité. Là encore, personne pour vous accompagner à table ou prendre votre commande, à vous de vous débrouiller et de vous servir dans cet immense self de cantine. Terminons par les restaurants du complexe, ce sont des restaurants de midi mais il leur manque la qualité de service, une carte un peu plus élaborée et un décor plus raffiné pour pouvoir prétendre vous accueillir à dîner comme un hôtel 5 étoiles devrait le faire. A ce titre il est préférable de se rendre dans les restaurants de l’hôtel MORE, un autre 5 étoiles à 5 mn de marche qui sont de bien meilleure qualité. Le roof top de l’un des hôtels du complexe Royal reste cependant sympathique pour boire un verre en observant le coucher du soleil. Au final cette superbe situation est un peu gâchée par le manque de raffinements de l’établissement, par le service déficient et par l’usine du petit déjeuner.

Amazing stay at Sun Gardens Dubrovnik, from check in with Adriana who brought us to view the facilities and club lounge area and arranged luggage promptly to our room which had magnificent balcony views overlooking the islands on the Adriatic Sea. The bedroom was spotless clean with ample space for 2 persons with complementary fruit , chocolates and a bottle of wine.Breakfast was excellent, there are also restaurants on site serving up a great range of local cuisine. Amenities at the hotel were very well managed and staff were very knowledgeable and helpful. On checkout our luggage was brought direct to our transport which was arranged by the very professional Ante at reception. Overall amazing experience and would recommend 10/10 .

This hotel's main fault was it had bad air conditioning. We called for help and ours worked fairly well but others in our group had issues with the heat in their rooms. We had a dinner buffet which was so so without many choices of food nor very tasty food but the dining area was pleasant. We had a nice view from our room which could see the sea in the distance. And the walk to the old town section of Dubrovnik was fairly easy down hill. There was a bus #4 to get back up the hill to the hotel from the nearby square where the Pile Gate access is located. You first buy a ticket at the little kiosk across from where the bus picks you up for just under 2 euros. The hotel's pool had delightfully cool water.

This is a lovely hotel, clean rooms with good supply of hot water & easy to control air-con, clean pool, free pool towels and free safe (no deposit required), pleasant and welcoming staff. Great breakfast with lots of choice. The hotel kindly prepared us a packed breakfast one morning as we had booked an early trip. Also they were quite happy to provide us with an early morning call. Live music is provided several nights a week in the pool area and is good, and not overly loud. Poolside food is excellent and not too pricey. There are vending machines in the hotel so you can get cold drinks and snacks at any time, however they do appear to be a bit temperamental. I was concerned before I arrived after seeing some reports of construction work outside the hotel but in my opinion it has little impact on the hotel. The work is being carried out to the harbour road, so there is some disruption to the view of the boats and beyond from the hotel pool area. However in terms of noise, we experienced none during our stay other than a couple of lorries passing along the road. In terms of access, if you turn left outside the hotel gate, you can easily walk into the town on a well made road and footpath. If you turn right, it is rough underfoot and not suitable for high heeled shoes or pushchairs, but anyone wearing flat shoes and able-bodied is fine (but to be honest, there's little need to turn right). The buses run frequently into Old Dubrovnik (2 euros each way) and the bus stop is about a 10 mins amble up the hill on the roundabout (slightly less if you use the steps on the left after the hotel as it's a short cut). Plenty of restaurants up the hill and across the road to the pedestrian walkway to the beach. Lots of choice.

Perfect hotel! If you’re coming to Dubrovnik for a short stay or a long stay this hotel is just so quaint. It’s located close to the port and not a far walk from old town. It’s incredibly new, boutique and spacey. The one thing that sets this hotel apart and will have me recommending them and booking again is there staff. They were SO ACCOMMODATING. Vanessa and Ivana really went above and beyond and are true gems of hospitality. Thanks for a lovely stay!

Très bon hôtel très confortable et très propre. Personnel à l'accueil et au restaurant super sympa. Équipe jeune mais très agréable. Ma chambre avait tout le confort. Petit déjeuner non compris mais je l'ai pris et le prix n'est pas excessif (15€) et beaucoup de choix. Le restaurant est à côté de la réception. Le prix de la chambre est d'un très bon rapport qualité prix. Il y a un arrêt de bus à côté (numéro 6). Et la Marina est juste à côté (le port). La vieille ville de dubrovnik est à 10/15 minutes en bus où 30 /40 minutes à pied (excellent exercice). Je recommande ce nouvel hôtel (ouvert seulement en 2022 je crois). Le restaurant est excellent. J'ai mangé le soir

When you stay at TUI BLUE Kalamota Island - Adult Only in Dubrovnik, you'll be on the beach and steps from Donje Celo Beach. This upscale hotel is 7.7 mi (12.4 km) from Dubrovnik Ferry Port and 11.4 mi (18.3 km) from Lapad Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at one of the hotel's 3 restaurants. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.Stay in one of 144 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

We enjoyed our time at this hotel and it was a great base for exploring Dubrovnik and trips to Bosnia and Montenegro. Plus points: + Good location for us in the new town. Yes, it’s a bit of a walk to the old town but there is everything you need within close proximity and more affordable restaurants within walking distance. If you don’t mind the walk, you can walk to the old town in 30-40 minutes. + The reception service was efficient and friendly. My special requests were actioned which was much appreciated. Although not all staff spoke fluent English. + Cleaning of rooms was also to a high standard and the cleaner herself was incredibly friendly and helpful, a credit to the hotel. + Rooms were of a good standard; lovely balcony and view (other than two ugly buildings), roomy functioning fridge, kettle in room with coffee, comfortable beds, good shower. The view and balcony made our stay extra nice. + We loved the gym and indoor pool facilities, and it was a great to have these available. Negative points: - Parts of the room could use some TLC, with damaged walls, stains on curtains etc. - Hairdryer was very poor and underpowered. Could easily be improved. - The hotel information said nothing about a kettle in-room and reviews said this was missing, this info needs updating as I was forced to bring a travel kettle when I didn’t need one. - The rooms have no milk for coffee and no proper tea bags. Many similar priced hotels have milk as a minimum, others have Nespresso coffee machines. British travellers will always want proper tea and coffee making facilities, and will check this on the hotel info! - Be prepared for a steep walk down (and back up) the stairs to get to the harbour and marina area. We are physically fit but struggled coming back up - a workout in itself! Not a negative as such but anyone older or with accessibility issues would need a taxi. - As it was off season, the outside pool was empty which was fine, but there was also nowhere to sit outside and enjoy the sunshine or a coffee. We didn’t try breakfast as we thought the price was expensive and reviews online were mixed. There are plenty of shops and facilities down the stairs. Also a few nice restaurants after you get down the stairs - Zrinski and Porat (Porat has a nicer ambience). We would also recommend day trips to Montenegro and Bosnia - they will pick you up from outside the hotel and really made our trip fantastic. Overall we would recommend Hotel Adria and would stay again - thank you to the staff for a lovely experience.