Ulasan Xinyue Hot Spring Holiday Hotel

Stayed 4 night at this hotel on Qing Cheng mountains. 5/5 Concierge was extremely helpful with tendering luggages which was very much needed as some rooms are located on second floor ( no elevator). An assistant was assigned to the room and she (Vicky) could be reached almost 24/7 through texting. I had a small accident in the room first night of my stay and she quickly helped with arranging a different room that was more suited to my needs. She also provided me with first aid etc plus always answer my questions promptly ＜3 Note: breakfast was until 11:30am Has one laundry + dryer machine for hotel guest( free of charge) detergent included Daily replenish water (3 bottles), fruit plate, tea, coffee sachet in the room Hotel rooms, restaurants, hot spring are not in the same structure, requires a short walk outdoor which is very common among hotels on qing cheng mount. Highly recommend eating at the hotel restaurant. Has all the local favorite dishes plus good oil was used. Reasonably priced. They offer free shuttle to train station Hanfu experience was a room with about 50 pieces of hanfu to choose from. For female about 20 -30 pieces, for male about 5 pieces, for kids about 5 pieces.

We had an outstanding time in this Hotel, very friendly team and great service. The hotel is really close to QingCheng Mountain and the Panda Park. Very Family friendly set up. The hot springs are a nice feature for the hole family.

Staffs are nice and helpful. Great service. They offer free shuttle to nearby Panda Park attraction. Breakfast was great with variety of food. The room is comfy and designed nicely but the insulation needs improvement. Please make some non-smoking room because it would make my stay better.

Beautiful hotel with great, friendly staff. We stayed for three nights and thoroughly enjoyed the room, hot spring, and food. The breakfast was very delicious. We had to go to the hospital due to a short illness during our stay and the staff drove us in the middle of the night to a nearby hospital just five minutes away. So thankful

Thank you for the warm hospitality

Lovely hotsprings, close to a food street

⭐⭐⭐⭐⭐⭐非工作日温泉♨包場 水温合適水質清澈見底 泡池旁叻菊花茶清熱解暑還暖胃 拖鞋貼心提供各種碼數叻 小朋友也可以選到合適自己叻 ⭐⭐⭐⭐⭐⭐ 入住時候從保安大叔到前台入住服務員再到管家服務 都細緻專業到位 讓作為入住顧客叻我們感受舒適度極高 ⭐⭐⭐⭐⭐⭐ 裝修偏中式 入住後從洗漱用品品牌叻選擇到泡茶茶具叻細節 以及贈送叻茶葉茶包口味都讓客人感覺到用心 吹風超級好用 小冰箱裏叻零食也好吃 夜間睡眠質量也很好 ⭐⭐⭐⭐⭐⭐ 早餐是入住後提供菜單客人提前選擇後第二天早晨直接送到房間讓客人感覺到足不出户叻豐盛美味 感謝工作人員無處不在叻用心讓家人度過了愉快叻假期 ⭐⭐⭐⭐⭐⭐ 親子樂園很乾凈 我們是早餐後帶娃過去叻 沒有因為下了雨滑梯就積水積泥 酒店院子裏綠植茂盛 各種彩色尾巴叻鳥 還有大尾巴松鼠🐿 我們都近距離偶遇了 小朋友很喜歡 超棒

房間算是標間裏很大的了，雖然在路邊，但是門鎖和門都給人安全感。服務尤其要誇一下，朋友丟了衣服，酒店人員回了幾次電話甚至加微信幫忙尋找並且確認。各方面都很不錯，下次會帶家人去的！

酒店整體清幽雅靜，服務周到體貼，設施齊全。我們的房間帶了一個小花園，晚上在花園裡吃夜宵聊天蠻不錯。床墊和枕頭很軟，不用擔心入睡困難。冰箱裏有薯片可樂酸奶啤酒和泡麪，都是免費的。入住期間可以不限次泡温泉，很nice。温泉室內室外都有，也分了幾個不同水温的湯池，別館還有配套的更衣室，淋浴間，休息室和汗蒸房，非常方便。服務也特別好，有什麼需求都可以及時滿足，感謝呂姐的服務，總體來説非常滿意❤️

無限次室外温泉暢泡:衞生很乾凈時不時還有工作人員過來問我們需要什麼 衞生:良好 環境:很不錯 服務:超級棒我們在外面定的特色餐廳,-直打不到車師傅開車送我們過去接我們回來設施:酒店基本設施都有，有小童樂園、萌寵樂園，漢服體驗，大人小孩子都照顧到了，下次還會二刷[愉快][愉快]

프론트 직원들 서비스가 훌륭하고 청성산 기차역으로 왕복픽업이 특히 유용했습니다. 조식은 중국식 위주고 매트리스,침구는 무겁고 불편했습니다.

很滿意的入住，酒店比較老了，但是服務確實很貼心，從取行李就一直有擺渡車等待，呂姐來來回回送了幾次，還幫忙把行李搬到房間，酒店早餐很棒，很多菜品和點心都很細節。

非常棒！無論是居住環境，酒店的配套服務，工作人員的服務態度，都非常好，讓人覺得出乎意料的熱情和專業。點贊前台姐姐，開商務車接送的司機，和早餐餐廳的幾位阿姨。 也希望心越以後越來越好！

對房間非常滿意：尤其是親子房間，2.7 米大床是由兩張 1.35 床墊拼成的，適合年輕父母帶孩子睡.。對服務比較滿意，剛入住時，由於房間臨近温泉，有機器工作的嗡嗡聲音（不同於馬路的噪音），要求換房，換到了另一座樓，仍然有嗡嗡的聲音，又一次請求，被換到了 8 號樓，服務速度還是很快的。衞生給了四星是因為一進到房間，就看到很大的一衹馬蜂。