Terokai Ulasan Tetamu Hotel di Duluth

Residence Inn Atlanta NE/Duluth Sugarloaf
4.5/575 Ulasan
I was extremely disappointed with my stay at this hotel. My first night there I placed my suitcase in the closet which knocked over the ironing board and behind the ironing board was a gigantic empty bottle of Johnnie Walker which was the size of my forearm. Hard to miss if the room had been thoroughly cleaned prior to my stay. The bathroom was not well laid out and the open shower concept does not work well especially with the wecare notes to hang towels and wash clothes for reuse when the water from the shower runs into the bathroom floor. The bathroom was not the cleanest. My second night there I opened the closet to hang my sweater and a spider jumped out. At checkout, I requested a printed receipt when asked and was not provided with a copy and instead was rushed out with a “it was emailed to you.” This happened after staff asked about my stay and I responded “it was okay.”
Residence Inn Atlanta Duluth/Gwinnett Place
3.7/516 Ulasan
Residence Inn is our preferred choice, but the Duluth location is in serious need of some some room maintenance and staff training. We had no hangers in either bedroom, no sound on the living room TV, dim lighting, the tub took hours to drain, the base boards were a mess, they came to clean, took all the towels and left one clean towel, emptied the trash and I found the replacement plastic bag in my make-up bag, the hallways smelled of cooking, the hot breakfast was out of eggs, sausage & English muffins... I could go on, but the point is, I don't expect this from a Marriott. They charge for parking which is unnecessary since they are in the suburbs and have their own lot. Just a way to make money. We have stayed here many times in the past 10 years and the hotel has gone way down hill. The front desk staff was pleasant and helpful. The breakfast person was stressed out and snapped at me, when I asked about the missing hot foods. We will be searching for other lodging when visiting Atlanta.

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