Pengguna Tetamu
31 Ogos 2021
This was a really enjoyable and quality time in Amara. Amara is on the top hotel list for us so far. It's 4* star hotel but we'd give it 5* based on the recent experience. Me and my wife booked a trip to Albania and stay in Amara Hotel and SPA through Golden Travel (our 1st and only choice tour company in Kharkiv). Upon arrival we got help with the luggage at the door of the hotel. We were registered in about 5 minutes. We had a seaview standard room on the 4th floor (top floor). The view was terrific. You wake up and find a sea outside the window, and it's so close. There is Durres port on one side, and sealine hotels with beaches on the other side. Hotel. It's new, fresh, and very clean. It has its own beach, pool with a sea view, and restaurant. Good wifi signal for regular networking and even for remote work. Room. We adored it from the first glance. Everything was brand new including plumbing, shower area, furniture. Bed was sturdy and comfortable. Besides, it was cleaned perfectly. Honestly, first time we had such a new and clean room. Cleaning service. Everyday, with no exceptions, including towel change every two days and linens every 3 days. Pool service. You can get drinks and a pizza at a pool. Towels are free of charge. Breakfast was included. Buffet - eggs, sausages, bacon, vegetables, cheese, cakes, pancakes, cold drinks, hot beverages, etc. Restaurant. It was a true pleasure sitting in it for lunch and dinner. They have Italian, Albanian, and Mediterranean dishes. The staff was very friendly and attentive. They accept Leke, euro, dollars in cash and you can pay with a card. Relaxing live music every evening for a few hours. Big Thank you to everyone from the restaurant for the great service, especially to Francesk who has been doing a great job. Beach. Organized, clean sunbeds, beach service. Reception. This is the last but appeared to be one of the most important parts of our comfort during the stay. Reception staff was exceptional. We had some issues with the car rental company which they helped to resolve in the best possible way. Also, they were very helpful and responsive with return transfer and late check out. We've never dealt with reception that much previously, but I understand now how a proper service should be provided. We'd like to express our gratitude to Abi, Fiona, Kristina, and Samanta from reception. You are the ninjas of service :) Thank you to each and everyone from the staff at the hotel! Amara is highly recommended and will be our 1st choice next time in Durres. Faleminderit Shumë!
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