Hills Farm Stays

Arrived here at our arrival time of 5.30pm 11/8/24, reception closed , locked ! Bar - resteraunt locked ! No presence of anybody at the property. Rang phone number on front door five times from 5.40pm - 6pm , no answer ! After travelling for 2.5hrs we had no choice but to try and avail of other accommodation ! This booking was booked directly with the premises. We met a yard worker next door and was told we had a lucky escape not to be entering the accommodation. Ten days before i had the courtesy of calling the property to see if they wanted payment , but they said we have your card details so you can pay on arrival ! £105 was taken from our account the day before arrival, we couldnt even step inside the property and it cost us £105 !!!. We stayed on a beautyfull hotel in Exeter that night . The following day i emailed the property after umpteen unanswered calls ! But yet again no reply . When we returned to Ireland i did manage to talk to a person on the phone who at first would not reconise the booking number! But eventually said he would refund us our money and to forward our bank details which we did and we also asked for a confirmation email on recieving our details, and to this day has never came or the refund ! Surprise . We have emailed most days since. I have never wrote a negative review from any other property in my life , but this warrants one ! I wont write what i would call taking money from someone and not recieving a service. By the way we travelled through the cotswolds,Devon,cornwall and somerset, and we have to say its one of the most beautyful country sides we have ever been in ! Please read reviews before you book this property .

Steve and his amazing team looked after us as we hosted a two day business meeting. The food, rooms and service were exceptional. The meeting room was so spacious and was perfectly transformed into a brilliant party venue for our evening party. This is a must go to site and will be coming back to stay with the family.

Lovely place, lovely area and Steve was really welcoming and helpful. Would definitely come and stay here again. Just a FYI WE came here by mini bus so didn’t have any way of travelling anywhere once we were here. We didn’t realise that there were no taxis in the area so if you’re coming and wanting to go offsite at all make sure to bring your own transport :)

This farm is in a lovely location with great views and the farm conversion has been really well done. The area for the wedding looks stunning and would be great for an outdoor wedding. The customer service during our stay was good and the breakfast was excellent. It was nice and quiet when we were there so we had a really lovely peaceful night. I can appreciate that f there had been a big party staying it may not have been so quiet so may check before you book. That said I would love to return and stay in the area again as there is lots within easy reach.

We stayed two nights so we could attend a family celebration hosted here. The venue is set in a lovely position and the buildings are very nicely restored what a potential asset. Unfortunately we found our room The Dairy self catering very over priced and disappointing. We did get shown to the room but that was it no information given about the room or breakfast etc. Although restored sympathetically it fell very short. Bathroom dirty and previous guests toothbrushes in cupboard, toilet dirty, shower grimy, bobbled pulled towels and grubby floor. Hot water was variable being told there is a boost between certain hours ? There were a lot of cobwebs and our son got bitten in bed. The pictures illustrate a beautiful inglenook fireplace however has a big sign do not use ???? We had to empty the dishwasher on arrival and the oven was dirty. The facility is classed as a luxury hideaway. Personally if you put luxury in the mix the standards go up this is definitely not luxury. A welcome pack with bare minimum e.g soap, washing up liquid wouldn’t have gone amiss. Unprofessional no attention to detail. such a waste of a great set up so so sad. If you have a decent budget there are far better places who provide value for money and interactive owners who have attention to detail and care.

We went for a depot team building weekend. First class. We did...blind driving! Hilarious, one of the funniest things I have ever done in my life. Steve was an excellent host and really made the team feel special. We then did archery and axe throwing. Both harder than it looks, I thought I would be good but it transpires that I was the worst out of everyone! We then had an excellent meal in the restaurant followed by a few drinks in the bar. The rooms were beautiful and I Steve done us an amazing deal for the whole weekend. We will return and try some of their other activities. Thank you so much to Steve and his staff