Hotel dengan Pengambilan dari hotel di East Syracuse

This hotel is simple and nice with simple breakfast.. will come back again when i visit syrucuse

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1st, I have been there for over a 7-month stay. So I know the place very well. The general manager as of 9/2022, seems to me, fits more as an ASSISTANT manager. Whoever is doing the hiring doesn't seem to know how to do it well. They consistently hire low-quality people who don't think well. I consistently wonder how she got the title ”General Manager”. The general manager is a little bit too nice to people and they overrun her many times. Considering this hotel allows pets, dogs, and cats in particular, along with people consistently walking in and out of the hotel, you would think they would keep their rugs clean! NOPE! The main hallway rugs are only cleaned once every 2 or 3 months IF THAT! They don't seem to care or be aware much of the cleanliness of the hallway rugs. They can't keep employees for more than 3 months. I counted the amount of time new employees stay at the hotel and I counted on average they stay a max or less than 3 months. Looking at it from an employee's point of view, it doesn't seem like a fun place to work lol. The night staff aren't very competent many times. They only hire 1 front staff member in the front for the night. The logic in that? I don't know! One front staff member went out for a smoke and had 3 guests (including me) waiting at the desk for over 5 minutes. He came back, looking at his eyes I can tell he wasn't smoking cigarettes lol! Their housekeeping process is weird. Instead of giving the guests the option early on to ask for housekeeping when the guests want it, the hotel seems to feel it's best to send a housekeeper to your door anytime between 9-11 am, knocking to see if you want housekeeping. That can be VERY annoying to many guests hearing ”Housekeeping” at 9 am in the morning during a quiet and peaceful morning. Speaking of low-quality staff, there are many times when the housekeepers don't clean well also! Many times they do a half job! Then, the staff/managers don't do a great enough job telling the guests to place their trash in the TRASH ROOM and NOT outside of their door! It should be common sense in general for guests to know not to place their trash outside their door while staying at a hotel. However, many people don't understand common sense these days and don't think well for themselves. This is why I feel the managers should make it their goal to speak with specific guests who leave their trash outside their doors. If this is to be a hotel of cleanliness, wouldn't that be OBVIOUS to be aware of this matter and stay on top of it? Oh, they only have 1 maintenance guy who ONLY works M-Fri! When I heard that I was like WHAT? They literally only have 1 maintenance guy on their staff and NO other one in general, and he only works m-fri 9-5 pm. Does that make sense? Imagine if you have an emergency on a Saturday night. Think you can wait till Monday? Depends on the emergency. That's IF the guy even remembers to get to your room Monday at that lol! Overall,

This Residence Inn is okay nothing special and needs work. The staff was friendly and helpful to me although they seemed new or not really caring or apologetic of issues that occurred to Marriott returning Elite members. Marriotts website says the rooms are newly reflashed. They are not the rooms are hurting they look old and worn. From what • I saw they only changed a few things like the carpets, cabinet doors, new appliances(that still looked old) and the bathroom floor. That's it they definitely did it on the cheap they should of done the it from the ground up. Our room was very dark with dead lights and lights that just did not work. Our bathroom sink was clogged to. So we went down to the front desk asking if maintenance could come and fix some things. I was told there was no maintenance on property but I could have the tool to unclogged the sink. I sad no that's not right to have me do it(I am above a Elite member). So we got another room again this room was very dark but everything did work. It was missing the TV remote but I got one at the desk. I guess my point is this hotel has a big maintenance issue and I would say some issues without staff on how they treat returning members. The hotel is old and it shows and a lack of maintenance the place will just continue getting worse. It was very clean and did not have any bad smells. The location is okay it's not fair to the city, stores, SU but there is nothing to do around the hotel grounds. Being said stay at this hotel if you want a big room some kitchen amenities but don't expect a true Marriott experience or service and a badly renovated room.

I had a pleasant enough time at this motel. The room felt mostly clean and the bed was comfortable enough. Staff was kind and helpful, although I only stayed three nights and didn't need much during that time. It felt safe and was right near a Denny's and a gas station/minimart/liquor store. I would stay here again and the motel certainly served its purpose.

Newly updated interior of room, fresh paint, new flooring, updated bathroom fixtures. Very comfortable bed and fresh linens. Breakfast included was well stocked with many options. Would 10/10 recommend.

This hotel was no frills but super clean and comfy. We stayed after a late night arrival of our flight from Italy. We parked at the hotel before we left and stayed the night upon return from our trip. The hotel even arranged for our pick up from the airport. They were all very accommodating from booking to stay, especially the night manager Sean. We are very appreciative and will definitely consider staying again for flights in the winter!

had a great stay besides at checkout when they didn’t honor my late checkout and i was bothered by 2 employees back to back. will definitely stay here again if i ever need to

Find your Syracuse home away from home at our extended stay hotel located in East Syracuse. This thoughtfully situated all suite property offers apartment style guest suites with fully equipped kitchens. Just off the New York State Thruway, places patrons within minutes of the areas top corporate destinations and attractions from Hancock International Airport to Syracuse University. We are only 7 miles from Crouse Hospital, 2 miles from Commonwealthand 6 miles from SUNY. In central New York the hotels guests find big name businesses including Carrier Corporation, Spectrum, Bristol Myers and Lockheed Martin. Guests can count on an easy commute with Interstates 90 81 481 and 690 just minutes from the hotels address in Syracuse NY.Those visiting Syracuse for leisure find plenty to do within a short drive of the hotel. The Museum of Science & Technology MOST offers interactive kid friendly entertainment as does a Syracuse Chiefs baseball game at NBT Bank Stadium. Shoppers love exploring the Destiny USA Mall and Orange fans enjoy the easy commute to SU. While in Syracuse NY you are assured of all the convenience of home with 24 hour services including laundry facilities and a Fitness Center. We feature six electric car charging stations. Pet friendly suites and a pet walking area accommodate furry family members too. So come stay for a night or stay for weeks on end!

never going back. the first night we were there, there was no hot water. the second day that we were there, we noticed there was a lot of ants. we found out they were coming out from behind the tv stand. although the bed was super comfy and I wanted to take a pillow home, we aren't going to be going back.