Hotel dengan Pengambilan dari hotel di Eastern Region

My stay here was excellent. I traveled alone as a single western woman, had a safe and pleasant experience. The hotel is very clean, highly professional, the services are easy to access (cafes, restaurant, spa, pool, and gym are all top notch). The room was spacious, clean, I booked the classic executive suite with kitchen but no cooking facilities. I brought my own induction cook top and groceries, which was great. The kitchen was really big and able to accommodate big meals and small snacks. The bathroom was great, very spacious with a luxurious bathtub and separate shower stall. The best thing about the place was the customer service. I have 11 packages sent to myself from Amazon, and Yunip the concierge was gracious to hold all the packages for me until I arrived. Extra shoutout to him -- thank you! The reception service was also great, they were able to accommodate my late check out. Everything was perfect, will return again soon. Thankyou!

من افضل الي يقدمون خدمات للزبائن شكرا وشكرا قد السماء واتمني يكون في الخدمه موجوده بكل الفنادق بتعامل الراقي شكرا ميت ورده وشكرا وشكرا وشكرا موصول لاخوان يوسف / علا اخوكم ابوفيصل من دولة الكويت باذن الله راح اكرر الزيائه

الفندق جميل وموقعه متميز في قلب المدينة وسعره مناسب ، وتعامل الموظفين راقي ، شكر خاص للاستاذ احمد( مصري الجنسية) في الاستقبال كان لطيفا وودودا للغاية ، وسهل لي جميع اجراءات الدخول والاقامة بقمة الحفاوة والترحيب ، وادارة الفندق دائما تتحفني بحفاوة عاليه وترحيب

Good hotel in Al Ain. The pool is really worth it to go for a night swim. The food at the bar downstair is fantastic (we had a pasta), and i'd recommend you'd sit outside there in the evening. The breakfeast is also surely worth it. There's also a self-service bar downstairs with some snacks wich is always handy to have. The only downsite to our stay is that we were with 3 people, we got a upgrade to a really nice hotel room, but only 1 king size bed was inside. They gave us an extra bed (a bunk bed) but the matress was really really bad. I mean really bad, not even trying to exaggiate. But that's the only downsite. Still a 5 star review for this hotel.

شكرا لاستقبالكم الجميل لى وشكر خاص لدارفي الفتى المغربي صاحب اجمل ابتسامه وأسأل الله أن يوفقه ويوفقكم جميعا وشكر خاص لعامل النظافة ولكنى لا اذكر اسمه ولكنه كان محترم معى جدا بالاخص الشخص اللى كان فى مدينة العين فلقد طلب منى أن اتحدث معه اذا كان هناك أى أمر او اذا احتجت أى مساعده, ذلك الشخص كنت أراه دائما وكأنه لا يأخذ أى راحة نهائيا برجاء تكريمه على ذلك.

It is a nice hotel of the Danat chain, hotels of this chain guarantee they do not disappoint you. But the biggest weak point of this hotel is the room is not noise proof at all. This place is family friendly considering its nice pool area, and the very reason makes this hotel super noisy. It felt like I was sharing a room with a whole family. Still, this hotel is nice in that its staff are very nice and accommodating, its pool area is nice and spacious. It is small but clean, and I liked its balcony too -- you can see Jebel Haffeet snaky road from afar. Its worth the money.

Hotel ini datang dengan cadangan Jabatan Sumber Manusia tempatan kami. Sebagai pengembara perniagaan yang berpengalaman, saya mempunyai standard yang tinggi dan dapat melihat di luar faktor wow awal. Terdapat pengubahsuaian luaran yang sedang diselesaikan pada masa itu tetapi hotel tidak dapat dikritik kerana itu. Pemandangan gunung dan kolam renang yang indah dari bilik di tingkat 4. Cukup banyak keluarga di kolam renang tetapi pemerhatian yang teliti dan memilih masa yang lebih tenang mudah dilakukan. Saya sekarang tahu bahawa untuk tetamu memilih suite atau vila terdapat kolam renang yang lebih tenang dan berasingan. Trader Vics adalah ciri, seperti juga bar bawah. Minuman adalah nilai yang baik. Makanan sedikit di sebelah yang mahal. Ciri utama bagi saya adalah perkhidmatan dari kakitangan. Cemerlang. Akan sentiasa berusaha lebih jauh.

If I can summarize the experience in this hotel, it's one of the worst hotel I have ever been my whole life. They say it is a four stars hotel, but I assure you it wouldn't even reach the standard of a normal hostel as they are not following the international rules of hospitality, and this comes from a frequent traveler and someone working in hospitality field. Now, to explain my experience it's the first time to face such an issue where the hotel is kicking out their customers. After booking, paying and confirming the reservation for 2 nights 3 days, next day we head to the hotel and we reach 9 pm. As soon as we arrived, the guys gave us the news, yes you have booking but you will stay only 1 night and the next days 12 pm you have to leave as the hotel is booked by the government. When we asked why you didn't inform us earlier, they say we got the news 3 hours ago. Yes they had time to inform us anyways.. then we asked that we need to solve this issue and as they are responsible of this incident, they say we can't do anything for you, check in and leave tomorrow 12 pm. OK what about our money? We shall get it in 4 days to 2 weeks as it's through booking.com Away of that, the way of hospitality we have received of lack on communication and handling a furious customer who is coming late night on such Hazzard news. While we were leaving, and after filing a complain to the tourism authority about this hotel that we shall never visit again, they say ” the hotel is being taken for quarantine”.. sorry but why you never even informed us this from the beginning. Why everything has to be late and you have to leave your customer in the street with an unplanned accommodation Such an awful hotel that even iy foenst the one start rating I gave, as if it was me, I would give them maximum QUARTER star. Note: Night shift supervisor with the name Abdul Muthaleb, is a real example of lack in communication and solving problems. Talking to the guest in a manner as if he owns the world saying NO SOLUTION. Complaint has been filed to the tourism authority hoping we get our rights as a customer being humiliated as such.

Terletak di Al Ain, Asfar Resorts berada dalam lingkungan 5 minit memandu dari Wahat Hili Mall dan Pintu Sempadan Hili. Hotel spa ini berada 5.5 km dari Al Jimi Mall dan 6.2 km dari Kubu Buraimi.Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut. Jika anda inginkan peluang rekreasi, anda akan mendapati kolam renang terbuka, bilik wap dan pusat kecergasan.Nikmati juadah di Rendez-Vous, atau, nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik di hotel.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj.Selesakan diri anda di salah sebuah daripada 48 bilik berhawa dingin yang menampilkan dapur kecil dengan peti sejuk dan dapur. Televisyen skrin rata 43-inci dengan program satelit disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi telefon serta peti besi dan tempat duduk berasingan.

Excellent accomodation right at the top of a must see attraction, Jabel Hafeet hill in the outskirts of Al Ain. Very friendly, polite and accommodating staff. Comfortable rooms. Liked the heated outdoor swimming pool.