Hotel Dengan breakfast di Hong Kong, China

The hotel front desk offered Mandarin service, and the staff were incredibly friendly and helpful, providing a thorough overview of the hotel facilities and important information. The hotel is located in Hong Kong's Causeway Bay, a very central area, making travel extremely convenient with bus and MTR stations right downstairs. The facilities, however, are a bit dated, and there was no bottled water provided. Although the room had a bathtub, there was a minor issue with water retention for some reason. Overall, for the price in Hong Kong, staying at this hotel was very good value for money.

I am extremely disappointed with my stay at this Nathan hotel. The overall experience was far below my expectations. First, the front desk female staff were impolite and unprofessional during the check-in process. Their attitude made me feel unwelcome from the moment I arrived. To make matters even more disappointing, the day of my check-in was my birthday, and I had hoped to enjoy a pleasant stay. Instead, it turned into a very frustrating experience. After entering my room, I noticed that the air conditioning was not working properly. The room remained uncomfortably warm despite adjusting the temperature. I contacted the hotel, and an engineer came to inspect the air conditioner. He turned off the main power and restarted the system, but the problem remained unresolved. Rather than offering to change my room or provide an effective solution, the hotel simply gave us a fan. Providing a fan is not an acceptable solution to a faulty air conditioning system. The room remained hot and uncomfortable throughout the stay, which seriously affected my comfort, sleep quality, and overall experience. Given the poor service, the lack of professionalism, and the unresolved air conditioning issue, I believe the hotel failed to provide the standard of accommodation that guests should reasonably expect. Another male front desk staff member escorted us to Room 1004 on the Executive Floor. However, the room only had one king-size bed, and the hotel informed us that they could only provide a foldaway bed. This was completely different from the room type I had booked. My reservation was clearly for a room with two double beds, so I do not understand why the hotel failed to provide the room type that I had reserved and confirmed. This caused unnecessary inconvenience and added to my disappointment with the overall stay. The next day, the Duty Assistant Manager offered us two alternative rooms. However, neither of them was satisfactory. The first room was on the 10th floor, but it still had only one king-size bed, which did not match my original reservation. The second room was on the 5th floor and contained four twin beds in the form of two bunk beds. This room was clearly not comparable to the Executive Floor room that I had originally booked and was not suitable for our needs. I made my booking based on the expectation that the hotel would provide the room type that was confirmed in my reservation. Unfortunately, the hotel failed to do so, which significantly affected our stay. In addition to the issues mentioned above, the hair dryer in our room was also defective because the power plug had come loose and could not be used safely. I contacted the front desk to request a replacement hair dryer, but I was informed that the Housekeeping team first needed to come to the room to verify the issue before a replacement could be provided. This unnecessary process caused further inconvenience during our stay. I would, however, like to recognize the professionalism and excellent service provided by the Housekeeping staff and the bellboy. They were polite, helpful, and courteous throughout our stay, and they deserve to be commended for their efforts. Unfortunately, the same cannot be said for the front desk staff. Their attitude was consistently disappointing from check-in to check-out. The male staff member who assisted us during check-out was also unfriendly and unprofessional. I believe the front desk team requires further customer service training to improve their attitude and the way they communicate with guests. Overall, this was one of the most disappointing hotel experiences I have ever had. I will not stay at Nathan Hotel again, nor will I recommend it to others. I sincerely hope that Trip.com and the hotel will take this complaint seriously and provide a fair resolution to this matter.

The location is excellent for travelers who prefer commuting by walking, bus or tram rather than relying on the MTR. Situated in Wan Chai, the hotel is surrounded by plenty of restaurants and cafés, and it offers convenient access to nearby areas such as Central, Causeway Bay, and other parts of Hong Kong. One of the biggest advantages is the easy access to the A11 airport bus, making travel to and from the airport simple without the need to take the Airport Express. The room is spacious, well-equipped with all the essential amenities, and features a comfortable bed and a practical work desk, making it suitable for both leisure and business travelers.

The room was at the end of the hall and larger than I expected. The hotel is close to the sea with a private beach and a swimming pool. The views from the hotel are great, perfect for a vacation. Transportation isn't very convenient, but there's a shuttle bus to the subway station. The facilities are quite old but generally clean, though the hygiene could still be improved.

This hotel is located in Tuen Mun. It's very convenient, taking about 30 minutes on the A33X bus directly, with no transfers needed. The room had everything we needed. The lobby is spacious, and even late at night, there were young people gathering, giving it a trendy vibe that I really liked.

My stay at Two MacDonnell Road definitely lived up to its reputation. Located in Mid-Levels, it's an oasis of calm away from the hustle and bustle; it was incredibly quiet at night, with no city noise from Central at all, allowing for a very comfortable sleep. The room was much more spacious than most Hong Kong hotels, laid out like an apartment with a small living area and a basic kitchenette. There was plenty of space to spread out my luggage, making for a very relaxing stay. The view was a definite highlight. From a high floor, the expansive city and greenery views were stunning, both day and night. The staff were also polite. However, there were clear downsides: transportation isn't very convenient. It's a bit of a distance from the MTR station, so getting around mainly relied on taxis or the shuttle bus, which could be a bit troublesome when returning at night. The soundproofing was also quite poor. Overall, it's a great choice for those seeking peace and quiet, comfortable accommodation, and who aren't planning to rush through tourist sites every day. It's well-suited for business trips or short stays of a few days. If extreme convenience is your top priority, you might want to reconsider.

We stayed at Royal Plaza Hotel for 4 days and 3 nights with a group of 4. The location was excellent, with convenient access to public transport, attractions, and plenty of great food within walking distance. The room was spacious, clean, and well-maintained, which made our stay very comfortable. We also appreciated having a bathtub to relax after a long day of exploring. Overall, we had a wonderful experience and would definitely consider staying at Royal Plaza Hotel again on our next trip to Hong Kong.

I checked-in at around 2:30 AM. Is the first time I’ve stayed at this hotel, specifically the Dorsett chain. I requested a single queen size bed, was given to single beds because they were unavailable. Because I’m a solo traveler, the room was large enough. They’re an eco-friendly hotel so that means that you have to purchase pretty much all of your amenities from the vending machine downstairs. Overall, the price was relatively OK for the room itself.

oh my god, this is one of the best hotel I've stayed for a while, excellent services, the staffs was super nice and friendly, the room was extremally clean, i would love to tell all my friends & family if there are visiting this city, they should come and stay here for a good time ! the food was also nice, lot of options during the breakfast time, was amazed by every ways ! I'll definitely will book this place soon again when I back, good food in hong kong !

The room was spacious, clean, and offered a beautiful view. The pool was clean and comfortable, and the staff were polite, making us feel right at home. The breakfast selection was good, but it would be even better if they added more salad accompaniments and hot dishes. Also, the shuttle bus runs too infrequently, only once every half an hour. It would be much better if it ran every 15 minutes.