Premier Inn Gloucester (Longford)

Hotel feels like it is being run into the ground. Have stayed here many times before with no issues but this time it was dreadful. Restaurant and bar closed early after a 6 hour journey, room was tired and cold and the sheets felt damp with ripped curtains.

Stopped at this Premier before over the year and understand that the restaurant is now just for guest which is amazing. however the car park and surrounding grounds need urgent attention and the dumped car need removing which has been there for at least 7/8 years.

Party of 5 people travelled for 8 hours. Arrived at 9pm. Prepaid evening meal and all ready to eat and crash out. Restaurant closed because they could not take orders on their system. Could they not just write it down? Left driving around trying to find somewhere open which was not what we needed. Would stay elsewhere

Nice staff easy check in, only stayed fir a ine night stop over and had a great sleep. Rooms were clean with great cotton bedlinen and great mattress. Room was quiet no noise inside and out. Decaf tea available which was great. Good value for money.

Have stayed here before. Rooms are lovely & clean. Ample tea,coffee,milk etc supplied. More at reception if needed. Towels,shower gel supplied. Booked breakfast same time as booking room. Plenty of choice. GF & Vegan options available if you ask. More than helpful. Perfectly situated for visiting family. Recommend.

Just returned from 2 day trip to Gloucester whilst staying at this hotel. Very disappointed with the room we were given. I booked a double room but was given a tiny room which was barely big enough for one let alone two. Also the bathroom was so small we had to take it in turns when using it. I queried this with the receptionist who informed me they couldn't move us as they were fully booked. Can't say the hotel looked fully booked from the occupied rooms on show. Also I thought a standard room was meant to include an armchair or a chaise- lounge, this room had neither. This seems to be their policy now as we have booked the last three times a double room and they have given us what amounts to a single. Very poor value for money.

I booked this specific premier inn because of the beefeater that’s right next door. As we had a long drive to get here it was convenient to eat at……. However when we arrived it was closed down! We had not been informed about this, and even the booking confirmation stated the restaurant was there to use! Yes we could have gone to the quays to eat but after the long journey we didn’t want to go further and just needed to rest. However the room was a good size, nice and clean and a decent sized bathroom which was helpful. The bed was super comfortable, and for someone who suffers with back pain this was bliss!

Really fantastic experience full of lots of little (and very unexpected extras!). After arriving late at night we walked into a clean and spacious room with a surprise package of children's colouring sheets, crayons and even a yummy bag of squashims!! Thank you Rachel and team, I loved the personalised, handwritten note too - what a wonderful special touch 😊

Tiny rooms, no restaurant. The place looks awful. Staff not interested. This is the worst premier inn I’ve stayed at and I’ve stayed at many over the years. I received several emails before arriving and none stated the restaurant was shut and it’s been shut for a few weeks.