Hotel berhampiran Orienteering Association (Alberta), Edmonton

Nice hotel with very friendly and helpful staff! Pool was nice and had good nighttime hours, open until 11pm. About a ten minute walk to Rogers Place with lots of places to eat and drink in between. Continental breakfast was even better than expected with a decent amount of options. There is parking right outside the hotel with a $20 per night fee which seems like a lot, but you won’t get it much cheaper being anywhere in downtown Edmonton. Room was clean and there was no problem getting a crib for our 6th month old baby. Only problem we had was there is no way to get any water during nighttime hours as there was no working vending machine and no convenience stores near by. I would consider giving a 4 star just because of this, but I’m sure they will get a vending machine up and running soon and the staff was too friendly to give anything less than five stars. Overall a very nice one night stay.

Staff were amazingly friendly and helpful. I had arrived earlier than expected and I was able to check in right away. The King room had a great view of downtown Edmonton. I enjoyed the business lounge access with evening aperitifs, the view of the city from the lounge and it was amazing to watch the sunset in the evening. Having breakfast included in my room rates was a great addition to the booking as it was convenient for me. You can also watch the sunrise if you get to the lounge early enough to get a seat by the window while having your breakfast there.

Seemed under staffed. Long wait times. Took 40 minutes waiting in line to check in. Long wait times with the servers were delivering room service while waiting on tables too. Our room was missing coffee items.

Good location near massage and restaurants around but the breakfast was not so good and even service at reception was not very welcoming

I liked the room that it had a tub in the bathroom and microwave and fridge as well. Very convenient for me. Breakfast was self serve with choices of cold and hot drinks, lots of fruits, yogurt in the fridge, cereals and choices of bread with a toaster at the end of the counter. The dining room area is large and sunny. Relaxing atmosphere. The checkin counter person was very helpful and at check out took the time to help me find my Wyndham membership account so I could earn my credit for staying there. Very pleasant experience over all.

Was a good stay . I wish the booking app informed us that the hot tub wasn't operational too bad. Other then that was just fine

The place was sparkling cleaned, the linens smells freshly washed, the breakfast had a variety of choices and most specially the Filipina staff was so friendly and accommodating. We checked in at around 7-7:30pm.

I had an amazing stay at the Super 8. Sandy is amazing if you’re checking in with her, and the lady in the pub has fantastic service skills. I wish I had of caught her name. She’s fantastic and very attentive. My only complaint is after I left the hotel. I had accidentally left my single use contact lenses in my room. I obviously didn’t realize this until I was getting ready the next morning. I phoned the Super 8 to see if I had accidentally left them….and honestly had to really push for them to look in the lost and found. Thankfully, they found them. I had an emergency pair in my purse “just in case”, but had I have not had the emergency pair, I would have been unable to drive or even see 2 feet in front of me. When I picked them up, they clearly had my old room number and date attached to the “lost item”. I really would have appreciated a two minute phone call or text message to let me know that I had left something behind. Luckily, I was still in the area to be able to pick them up. When I expressed my disappointment to the front desk about the lack of contact, a manager (I think) was there to immediately jump on me to let me know that it was my fault for leaving something behind. I completely and fully understand that it was my mistake that I left something behind, however it would have taken a two minute call to let me know and I would have immediately turned around to pick them up. My recommendation would be to simply just let guests know if they leave something substantial behind. Many of your guests are travelling and are unable to drive back to pick things up when they realize something is missing. Small things make a big difference in the service industry. :) Regardless, I’ll be back! It’s one of my faves in Sherwood Park.

The hotel looks really nice and luxurious. Employees were cheerful and welcoming! There are some notes on the room cleanliness, but in general it was a nice stay!