Hotel berhampiran Heritage Tree, Edmonton

酒店性價比很高，房間等都相當不錯，乾淨整潔，人員服務等有專業水準。配備有製冰機，這個對喜歡冷飲的絕了！有點小遺憾沒有自助早餐，需要自己點單。正在一個立交橋一角，周邊由於道路施工的緣故，到處放的圍擋等顯得有點雜亂，但前面有個大停車場等做個緩沖，總體還好吧，估計等幾個月施工完成應該會大變樣。由於寵物友好，這是第二次入住。出行麼你得自駕好點，畢竟不在Downtown，周邊沒有啥繁華商業街景點之類的。但立交橋對面也有漢堡之類的快餐，如果你衹要住得舒服點，在其他地點打卡吃喝，那這裏完全夠用了！總之，這裏值得推薦，物有所值！

A very comfortable stay. Staff are extra helpful and friendly. Room was very clean. Great value for the convenience and comfort. I would recommend this place, and I will not hesitate to stay there again.

This hotel has the best location in beautiful Edmonton. Easy access to all the Edmonton attractions; has all the conveniences of nearby restaurants, supermarket, bank, drugstore. The hotel is immaculate and the bed and pillows are soooo comfortable! All the staff are welcoming and always helpful. I am a regular long stay client and have always had the best experience. If you like keeping fit, there is a fitness room and lovely walking paths in the adjacent area.

February 2023 Stayed two nights on a weekend with two children. We had a room on the top floor with two queen beds. The room seemed small compared to other hotels in Edmonton I have stayed at recently. The frame on the bed stuck out past the mattress and we bumped our knees againsts it several times when walking by. The elevators made me feel uneasy, as you stepped in they had a small bounce to them. I did not like riding in them at all and there was a sign in them warning not to jump because it could disrupt them, well we certainly did not jump and just stepping in to them caused the bounce. The pool is open until 11pm which is nice, we waited until around 10:30pm each night to enjoy the last half hour when it wasn't full of screaming kids. Pool noise is understandable but the way kids were allowed to scream and holler was enough to make my own kids not want to be in there. By the looks of it there were a few sports teams staying at this time making the pool area busy with kids. We opted to pay the extra during booking to have breakfast included. It was good and quite a bit of made to order items along with cold cereals, fruit, juice ect. There is an area in the lobby that has free coffee to go as well. Breakfast hours on the weekend were 7-11, we had an event that we had to leave early for which rushed breakfast a bit. Weekdays it starts at 6am and I wish that it would have started at that time on the weekend as well. There was some confusion over whether or not my 15 old had her breakfast included with my booking, the person working in that area said it was included for kids 12 and under and I would have to pay extra because she was over 12. I told her I booked it and paid for it in my booking which showed 18+ being an adult on the website and added my 2 kids to my booking with the breakfast and it showed in the booking that breakfast was included for each adult and child. She spoke to the front desk and said it was ok after talking to them, but why I would even have to go through that process to begin with was very embarrassing and frustrating when we were already on a time crunch. There was plenty of parking in the lot. Located within about 10 minutes or less to West Edmonton Mall and several restaraunts nearby. The hotel was clean, the staff were friendly but nothing about it gave me that wow feeling or like I would want to return and I spend many weekends in Edmonton for my childs events.

We had a late checkin -2 a.m. All went well. Room was clean. Bed was comfortable, as were the pillows. Good variety of bread options for breakfast, and pastries.

This property is very well managed with a high attention to detail by the manager. The staff is very friendly and remember you from previous visits. Breakfast area is large with a large array of breakfast items. Staff is attentive! Rooms are clean, spacious, well appointed. There is lots of restaurants and shopping close by. I will be rebooking at the Quality Inn Edmonton West on my next visit.

Room was nice and clean. Breakfast had good selections. Staff was okay. However there was a guy taking the same elevator looking suspicious he did not tap his room key just let us do. He said he was struggling to get his room key and tried to search in his pants pocket but hands out with nothing. He came out the elevator on the same floor. We headed to different direction but when we were entering our room and looked to him, he turned around and walked back towards our direction. We went in the room right away closed and locked the door. Hotel can definitely do better regarding safety.

Very clean hotel Good hotel staff very helpful Very near Edmonton mall

Great hotel, good breakfast, super clean and they provide housekeeping everyday. The elevators feel like they need to be serviced, rattling and shake. The pool- absolutely disgusting. The Friday night it looked like sludge, Saturday it was closed for a period of time then re opened. The chlorine burned all the kids skin so bad they all had a rash.

The place was sparkling cleaned, the linens smells freshly washed, the breakfast had a variety of choices and most specially the Filipina staff was so friendly and accommodating. We checked in at around 7-7:30pm.