Hotel berhampiran West End Christian Reformed Church, Edmonton

Clean, good downtown location, parking is paid which would be nicer if it was free but only 10 dollars a night so not bad

Well, the valet & front desk staff were cordial, the room was quite small with a weird sliding window between the sink & the bed, the special big ice they encourage you to order doesn't fit in any of the glasses provided in the room...the room service was hit & miss...the workout area was absolutely AMAZING though...world class... The lobby bar is quite crafty/cold in winter...almost everyone had their coats on...the bartender was excellent! All in all not good value for your dollar...

Staff were amazingly friendly and helpful. I had arrived earlier than expected and I was able to check in right away. The King room had a great view of downtown Edmonton. I enjoyed the business lounge access with evening aperitifs, the view of the city from the lounge and it was amazing to watch the sunset in the evening. Having breakfast included in my room rates was a great addition to the booking as it was convenient for me. You can also watch the sunrise if you get to the lounge early enough to get a seat by the window while having your breakfast there.

Good location near massage and restaurants around but the breakfast was not so good and even service at reception was not very welcoming

I liked the room that it had a tub in the bathroom and microwave and fridge as well. Very convenient for me. Breakfast was self serve with choices of cold and hot drinks, lots of fruits, yogurt in the fridge, cereals and choices of bread with a toaster at the end of the counter. The dining room area is large and sunny. Relaxing atmosphere. The checkin counter person was very helpful and at check out took the time to help me find my Wyndham membership account so I could earn my credit for staying there. Very pleasant experience over all.

Was a good stay . I wish the booking app informed us that the hot tub wasn't operational too bad. Other then that was just fine

This hotel has the best location in beautiful Edmonton. Easy access to all the Edmonton attractions; has all the conveniences of nearby restaurants, supermarket, bank, drugstore. The hotel is immaculate and the bed and pillows are soooo comfortable! All the staff are welcoming and always helpful. I am a regular long stay client and have always had the best experience. If you like keeping fit, there is a fitness room and lovely walking paths in the adjacent area.

I had an amazing stay at the Super 8. Sandy is amazing if you’re checking in with her, and the lady in the pub has fantastic service skills. I wish I had of caught her name. She’s fantastic and very attentive. My only complaint is after I left the hotel. I had accidentally left my single use contact lenses in my room. I obviously didn’t realize this until I was getting ready the next morning. I phoned the Super 8 to see if I had accidentally left them….and honestly had to really push for them to look in the lost and found. Thankfully, they found them. I had an emergency pair in my purse “just in case”, but had I have not had the emergency pair, I would have been unable to drive or even see 2 feet in front of me. When I picked them up, they clearly had my old room number and date attached to the “lost item”. I really would have appreciated a two minute phone call or text message to let me know that I had left something behind. Luckily, I was still in the area to be able to pick them up. When I expressed my disappointment to the front desk about the lack of contact, a manager (I think) was there to immediately jump on me to let me know that it was my fault for leaving something behind. I completely and fully understand that it was my mistake that I left something behind, however it would have taken a two minute call to let me know and I would have immediately turned around to pick them up. My recommendation would be to simply just let guests know if they leave something substantial behind. Many of your guests are travelling and are unable to drive back to pick things up when they realize something is missing. Small things make a big difference in the service industry. :) Regardless, I’ll be back! It’s one of my faves in Sherwood Park.

Tub is built for small people, bathroom vanity for giants. The tub is pint-sized, about a foot high. I’m five feet tall and just fit. Tried to make the most of what amounted to soaking in a puddle, but couldn’t even do that as the plug wouldn’t hold water. Asked at the front desk right away about a room with an adult sized tub and was told all rooms were the same. Staff acted like they could care less. Bathroom vanity counter was higher than normal, by quite a bit, so even washing my face was a challenge, again, from a five-footer. The bathroom mirror was mounted another foot above that, so I was glad to see a wall mirror by the window which I was able to use for makeup application. The next day tried the shower which wasn’t much better, very low water pressure. I’m guessing this is an older hotel that was somewhat updated. The room was clean and comfortable. Breakfast was okay. Air con worked well. I like to be a bit pampered when staying at a hotel, and this was not that. At the very least, a nice soak at the end of the day isn’t too much to ask. Won’t be back. Too much money for a low end hotel.