The Chedi El Gouna, Red Sea, Egypt

Ulasan The Chedi El Gouna, Red Sea, Egypt

The Chedi El Gouna, Red Sea, Egypt

Hill Villas Rd, El Gouna, Red Sea Governorate, 84513, EgyptLihat Butiran Hotel
The Chedi El Gouna, Red Sea, Egypt
The Chedi El Gouna, Red Sea, EgyptThe Chedi El Gouna, Red Sea, EgyptThe Chedi El Gouna, Red Sea, Egypt
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.4/5
Sangat Baik
77 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.4
Kebersihan4.4
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Atur mengikut:
Semua ulasan(77)
Ulasan positif(44)
Ulasan dengan gambar/video(4)
Ulasan kurang baik(1)
Tianyu
Menginap pada Jul 2023
Solo
51 ulasan
3.0/5
Disiarkan pada 27 Ogo 2023
Kebanyakannya Eropah dan Amerika. Orang Cina sangat sedikit. Bahagian dalam bilik adalah ekonomi dan pantas. Hotel ini mencipta perkhidmatan khusus. Tidak besar. Jenis hotel resort. Pemandangannya cantik, pantainya kecil dan kawasannya kecil. Jumlah bilik adalah kecil. Pengaruh Ctrip adalah kecil dan tidak sebaik apl tempahan di luar negara.
Teks AsalDiterjemah oleh Google
6/20
Jawapan daripada Pihak Penginapan: Dear Tianyu,Thank you for your interesting review of The Chedi El Gouna! We appreciate you sharing your observations about the guest demographics, room service, and the overall atmosphere.At The Chedi El Gouna, we strive to create a serene and exclusive environment for our guests. We're glad you found the room service to be efficient and economical. While we offer a carefully curated selection of services focused on relaxation and rejuvenation, we understand some guests may desire a wider variety.The Chedi El Gouna is designed for guests who appreciate a more intimate and personalized experience. Our smaller size allows for exceptional service and a tranquil atmosphere, complemented by the stunning scenery.We hope this clarifies some aspects of The Chedi El Gouna experience. We would be delighted to welcome you back in the future, perhaps when you're seeking a luxurious retreat with a focus on tranquility and personalized service.Sincerely,Bahaa RadiFront Office Manager
Pengguna Tetamu
Menginap pada Jul 2023
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Ogo 2023
Perfect
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your interesting review of The Chedi El Gouna! We appreciate you sharing your observations about your stay Sincerely,Bahaa RadiFront Office Manager
Pengguna Tetamu
Menginap pada Okt 2023
Melancong bersama rakan
7 ulasan
3.0/5
Disiarkan pada 10 Nov 2023
這家chedi真的是非常的不推薦! 房間空調一會跳掉一會跳掉 浴室設計極其撿漏且規劃很不合理 淋浴房設計的極小 水壓也非常小 洗澡很不舒服 客房清潔也一塌糊塗 打掃房間也不放新的牙具和棉簽 雙床房間顯然是兩個人住 衹放一雙拖鞋也不知道是什麼意思 酒店公共區域也很小 十分鐘就可以逛完了 服務也跟不太上 快3000一晚的酒店真的是非常不值得
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your recent experience at The Chedi El Gouna. We sincerely apologize that your stay fell short of your expectations, particularly with the air conditioning issues, leaky bathroom, housekeeping oversights, and the overall value you received for the price.We understand your frustration with the malfunctioning air conditioner and the poorly designed bathroom. This is certainly not the standard of service we strive to deliver, and we will be sure to address these concerns with our maintenance team immediately.We appreciate you bringing the housekeeping inconsistency to our attention. Restocking amenities like toothbrushes and cotton swabs should be a routine part of the cleaning process. We will investigate this lapse and ensure it doesn't happen again.Regarding the room amenities, we apologize if there were only slippers for one person in your twin bed room. We will double-check our procedures to guarantee both guests receive the necessary supplies.We aim to provide a spacious and luxurious experience for our guests. While our public areas are designed for relaxation and tranquility, we understand your desire for more extensive grounds to explore.Your feedback about the service is valuable. We will use it to coach our staff and ensure they are delivering exceptional service that meets the high standards of The Chedi El Gouna.Sincerely,Bahaa RadiFront Office Manager
Mangguobudingximifantuan
Menginap pada Sep 2023
Keluarga
20 ulasan
4.0/5
Sangat Baik
Disiarkan pada 5 Okt 2023
就這個集團的通病 景色五星級 室內裝修連3星級都沒有 WiFi基本可愁人 室內衹要開門空調自動停…… 洗澡水需要放好久才能熱 下水還不通暢……
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mangguobudingximi,Thank you for your honest feedback about your recent stay at The Chedi El Gouna. We appreciate you bringing these common concerns to our attention.We understand your disappointment with the perceived mismatch between the stunning scenery and the interior design. We are constantly evaluating guest feedback and will take your comments into consideration for future improvements.We sincerely apologize for the issues you experienced with the WiFi. We are actively working on upgrading our WiFi infrastructure to ensure a strong and stable connection throughout the resort.The air conditioning automatically stopping with the door opening is a standard feature in many hotels to conserve energy. However, we understand this can be inconvenient. We are exploring guest-controlled options to provide more flexibility.We regret the inconvenience caused by the slow heating water and poor drainage in the shower. These issues are unacceptable, and we will be conducting a thorough inspection of all bathrooms to ensure they are functioning properly.Thank you for highlighting these common problems. We take guest feedback seriously and are committed to continually improving the guest experience at The Chedi El Gouna.Sincerely,Bahaa RadiFront Office Manager
Pengguna Tetamu
Menginap pada Dis 2022
Pasangan
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2023
不愧是東南亞知名度假連鎖的品質,幾乎讓人忘記在埃及。推開房門就是沙灘和大海,員工的服務意識極佳,spa也是專程找來的印尼技師。el gouna比起鄰近的hurghada人少很多,在紅海躺幾天的首選之地!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your wonderful review of The Chedi El Gouna! We are thrilled you enjoyed your stay and found it to be a luxurious escape to paradise.We are delighted to hear that the signature Chedi hospitality, with its focus on exceptional service, helped you relax and truly immerse yourself in the beauty of Egypt. Our team takes great pride in exceeding guest expectations, and your kind words about their service awareness are truly appreciated.The serenity of El Gouna, coupled with the direct access to the pristine beach and the Red Sea, creates a truly idyllic setting. We're glad you chose The Chedi El Gouna to experience this unique destination.The expertise of our specially trained Indonesian spa technicians is another way we strive to offer our guests an unforgettable experience.Thank you for highlighting the advantage of El Gouna compared to nearby Hurghada. We believe the calmer atmosphere allows guests to truly unwind and appreciate the natural beauty of the Red Sea.We hope to welcome you back to The Chedi El Gouna again soon!Sincerely,Bahaa RadiFront Office Manager
Pengguna Tetamu
Menginap pada Mei 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 1 Jun 2023
الفندق جميل و اكثر من رائع والموظفين محترمين ولطيفين وخدمتهم جداً رائعة خصوصاً كريم والاكل لذيذ ونظيف والغرف جداً جميلة والاقامة في الفندق استثنائية أكرر الزيارة اكييييييد وانصح كل احد يجي الجونة يسكن فيه
Pengguna Tetamu
Menginap pada Feb 2025
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 10 Mac 2025
Amazing hotel at great location, pleasant rooms, nice restaurants and friendly staff! Especially great service from the guest relations manager Maria Mena and the absolute best housekeeper I have ever experienced at a hotel. The only downside are that the area could be a little too windy.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2025
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 10 Mac 2025
The staff was so friendly, restaurant was very good, perfect service from Melanya and team! Spa experience was wonderful, got a massage from Salma, best treatment ever. Several pools, and a beautiful beach with sunbeds. A must go of you want to enjoy El gouna to the fullest
Terjemah
Pengguna Tetamu
Menginap pada Feb 2025
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 8 Mac 2025
We stayed at The Chedi for 10 nights. This is a really lovely beachside hotel. The staff are without doubt its greatest asset. They are all very professional and well trained, friendly and courteous at all times. This applies right across the board from reception down to housekeeping. Far too many to mention by name but Milanya is a delight. They all go out of their way to enaure you have everything you need to make your stay as enjoyable as possible. The design of the hotel is very chic with lovely landscaping which creates an intimate feel. The bedrooms are quite minimalist in style but very clean and well equipped. A couple more English tv channels would have been good other than news channels. We stayed in a first floor room with balcony overlooking the beach. Whilst we didn’t actually swim in the sea, preferring the lovely heated pool, this is a very safe bay, absolutely perfect if you wish to learn to windsurf. The restaurants are very good and we particularly enjoyed breakfast on the small terrace at the back each morning. Never tasted such lovely orange juice! If you are looking for a lovely relaxing hotel in a safe environment on the Red Sea then The Chedi ticks all the boxes.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2025
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 8 Mac 2025
Excellent hotel, with very professional service, amazing breakfast and very beautiful scenery. Strongly recommend staying here if you want an upscale relaxing experience. We stayed for 4 nights and could have been more. Restaurants of the hotel are great too
Terjemah
Pengguna Tetamu
Menginap pada Feb 2025
Lain-lain
1.0/5
Disiarkan pada 7 Mac 2025
1 star for the beach / pools 0 star for everything else. Staff were very painful, always tripping over the staff because the place was quiet. Got locked out of the room, No hot water for the first part of the stay. The list goes on, wouldn’t recommend.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2025
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 6 Mac 2025
5* hotel, food, drink and service are incredible. The people couldn’t be friendlier, and the service is fantastic. Breakfast, lunch and dinner are always different. Milania is amazing! They also put on lots of different experiences including paddle - which we recommend!
Terjemah
Pengguna Tetamu
Menginap pada Feb 2025
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 4 Mac 2025
We came with out 4months old baby. All the staff was very professionnal, and always at our service. We asked for a baby sitter for nights and days, unfortunately the Chedi couldn't provide one for the day. However we had the chance to meet Jannett, who came for babysitting at night (she is wonderful !!) Thank you Janneett and The Chedi!
Terjemah
Pengguna Tetamu
Menginap pada Feb 2025
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 2 Mac 2025
A perfect place to come to relax in and be indulged upon by a team of enthusiastic and cheerful staff for whom nothing is trouble. To serve and make you happy seems to be their motto. Melania , the hospitality facilitator went beyond call of duty to help. Maria of Guest Relations came personally to ask if we were satisfied with the service and when we told her about early dawn checkout on Sunday y 2 March, she said she will have breakfast of our choice prepared a d packed for us to collect before departure. We have met with nothing but kindness and beaming smiles from poolside guys to Beach house Bar staff to daily room change over service to even our daily Go Cart drivers ferrying us to and fro within the hotel's well spread out facilities. We could not complain about our room with the view of the pool and the sea from a somewhat higher elevation. Bright and contemporary room with a separate toilet and a shower room and tea and coffee making facility plus a terrace to step out to was perfect. Thryboffer a huge spread of western and Egyptian choice of dishes for breakfast not forgetting fresh juices including my favourite mango! Their evening offerings of South Asian/Japanese foods were not do impressive though but they promised improvements if we visited next time. The main restaurant offers a varied menu daily and special featured cuisines too although we did not try these as we tended to be full after a heavy consumption of their breakfasts! We would definitely cone back to this quiet paradise but not in Februsry. Whilst sunny, breeze from the sea is too cold for a swim in the sea. March to.midfle April I think is the best time to come to Egypt.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2025
Melancong bersama rakan
5.0/5
Luar Biasa
Disiarkan pada 2 Mac 2025
I spent the day here. It's a beautiful hotel with captivating views. The beach is stunning. The staff went above and beyond. We had a very tasty lunch overlooking the sea. Nihon bar is great for a cocktail and watch the sun go down. I highly recommend.
Terjemah