Hotel El Paso dengan Kolam Renang

I have stayed at this hotel multiple times, my most recent visit was an exception to the rule of excellent. We arrived to our room and a horrible smell of sewage hit us even my daughters didn't wanna go in the room. I called guest services and they had a valet switch our rooms in about 5 minutes and even upgraded us to a better room. Which I wasn't expecting but made up for that weird moment. Other than that our other stays are always pleasant and now I know if something goes wrong they'll go above and beyond to fix it! We've also visited the restaurants and they are a good place to eat and the location for us is 100% the best. Employees are also always friendly and helpful. Will recommend and continue to stay here in the future

My wife and I recently visited El Paso for our first time and stayed at the Hilton Garden Inn El Paso/University for 3-nights, and we can't say enough about the location, the amenities, and the STAFF. Ray at the front desk was so friendly, helpful, and professional. He provided incredible restaurant recommendations and insights into El Paso's rich history, and was enthused by our interest in his city. We spoke with Ray upwards of three times a day as we explored El Paso. Randy from the hotel's restaurant was also extremely helpful, professional and a delight to speak with. We ate breakfast at the hotel and in addition to being delicious, Randy's company made it worth our while. We chose the hotel because of it's proximity to Fort Bliss and the sites we wanted to see....and we're overwhelmed by everything both the hotel and the surrounding area had to offer. We will stay here again if we ever make it back.

Upon check in using digital key, discovered leaking toilet water on the floor of the bathroom by stepping in it barefoot. Yuck. Contacted the front desk and was told I am not checked in. Am I in the room, the clerk asked. Uh, yes I’m in room 711 and we need a new room, this one has broken plumbing. Oh, she said. Well, what kind of room do you have? Really? So you work at the front desk and do not know what kind of room #711 is? Wow. So I tell her it’s a king patio room. Oh, that’s a problem, she says. I’m thinking, yes, it sure is and it’s your problem. We need a new room. I’m paying $230 a night for this place. She finally figures out a new room and sends the digital key to me but it still shows the old room number. All in all it took about 20 minutes to get the new room. Then, once in the new room, the a/c is not working well, the sink has a broken handle and won’t drain, and there are only 2 towels and washcloths. Here we go again, calling the front desk. She says she will send up more towels & washcloths, which eventually towels do arrive, but….no washcloths. We declined a visit from engineering to install a new filter and fix the sink because who knows how long that would take and we have things to do. I removed the sink plug as a temporary fix. My husband got the a/c to cool better, it was hold-set at a high number that didn’t show on the thermostat. Not helpful. Paid an up charge for a patio room by the pool, BUT, lo and behold, one can’t get to the pool from the room. Also, the interstate is right there and it is too loud to even sit out. My bad for not asking enough questions, I guess. But, who offers a patio pool room with no pool access?? I discovered just how filthy the carpet is in the room when I saw the bottom of my formerly white socks. Yuck. Very disappointed in this property. We’ve stayed here before with a better result. There is much deferred maintenance evident everywhere here, from the filthy carpet and a/c filter to the dings and damaged furniture and finishes to the plumbing issues to the broken sink handle. The pool fountain lights are broken, save for one. Next day, we take the ‘do not disturb’ sign down so the room can be serviced while we are away, and go about our business in El Paso. At least the bed was comfortable and there was hot water this morning. Upon returning, we wait for 20 minutes for an elevator to the room and it never arrives. We walk up several flights of stairs, only to find the room at 2 pm has not been serviced. Call the front desk and am told that check out room are their priority and someone ‘might’ be in later. Further, was told the one working elevator was held for 20 minutes to be cleaned. Wow again. Next, we try to learn what beers are served in the hotel restaurants to aid in the decision process for dinner tonight and the website doesn’t give any info. Call the front desk yet again to be told, oh, all food service is closed from 10 am to 4 pm. What? I guess lunch and room

Horrible experience. I was in an executive suite that attached by an inside door to the next room. My room neighbors had 2 kids, 1 of which cussed like a sailor and sounded 5 years old, at most. Parents yelling @ kids, kids yelling at parents, and each other well past 10 pm. They were so loud that I called my husband to ask his opinion and he could hear them on my phone. He told me what he would do, and I opted for the more mature option. No phones work here, including the front desk, requiring me to physically get out of bed late in the night to voice a complaint. When my complaint was made, I was the one moved, and I was downgraded after confirming it wouldn’t be a down grade. I can say, the hotel clerk did help me move upon my request, and there’s no way she herself did not hear the amount of noice coming from next door. So here I am, when I should be in bed hours ago (because I have to get up for work super early), awake and moving rooms to a downgrade. My room is booked for a week, but I’m planning to contact my company to request a move to a different hotel tomorrow that will be further away from my job site due to this experience. Further, the hotel is being remodeled (I stayed here for a night or two 6 months ago and it was being remodeled then too) so the front doors are manual, which makes it very difficult to bring in groceries and luggage and such. No phones work at all, as stated earlier. Lastly, there was a sign that said the fire alarms aren’t working either. In hindsight, how is this even safe?

Lokasi yang baik tetapi perkhidmatan dan bilik Tidak seperti yang diharapkan. Bilik yang sangat kecil dan kawasan kolam kecil. Kebersihan bukanlah yang terbaik.

Dengan penginapan di Courtyard by Marriott El Paso Downtown/Convention Center di El Paso (Pusat Bandar El Paso), anda akan berada dalam lingkungan 5 minit memandu dari Universiti Texas di El Paso dan Stadium Sun Bowl. Hotel ini berada 12.1 km dari Fort Bliss dan 13.8 km dari Konsulat Amerika.Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang terbuka dan pusat kecergasan 24 jam. Hotel ini juga menampilkan akses Internet wayarles percuma dan dewan bankuet.Nikmati masakan Amerika di The Bistro, sebuah bistro yang menampilkan bar/ruang istirahat, atau memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) yang ditawarkan. Sarapan pesanan masak disediakan pada setiap hari dari 6:00 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Ada rancangan acara di El Paso? hotel ini mempunyai ruang berukuran 872 kaki persegi (81 meter persegi) yang terdiri daripada ruang persidangan dan bilik mesyuarat. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 151 bilik berhawa dingin yang menampilkan peti sejuk dan Televisyen LED. Akses Internet wayarles (surcaj) membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta meja dan ketuhar gelombang mikro.

Upon arrival we were not greeted or recognized as a loyal Marriott Bonvoy member. Maria - front desk attendant - never smiled or thanked us for choosing Marrriott. I offered my ID and CC and she didn’t thank me. She never made eye contact and just handed my ID and CC back to me. She didn’t offer us water bottles which I found out the next morning from the breakfast attendant and Emily, the morning front desk attendant, we should have received. We walked by the front desk at least 6 times while Maria was on duty - she never acknowledged us much less smiled at us. Terrible customer service. (NOTE: A week earlier we stayed at the Fairfield Inn Las Cruces and our experience was completely different. We were warmly greeted by Jason, thanked for staying at the property and for being loyal Bonvoy members and provided complimentary water. Additionally, every time we walked by the front desk in the Las Cruces property the attendant smiled, acknowledged us and asked if we needed anything.) When we arrived in our room at the Fairfield ElPaso there was a smell like dirty sneakers or socks. The toilet seat was broken but I give Marcelino, the maintenance attendant, a big thumbs up for quickly repairing. But the final straw was the $10 per night parking charge - what a rip off! My fault for not seeing this in the FINE PRINT when I made our reservation, but still. We have stayed at the Courtyard nearby previously and I checked and they still don’t charge for parking and neither do any of the other Marriott properties nearby including the TownePlace Suites right next door to the Fairfield. Bottom line - DO NOT STAY HERE… unless you like paying $10 for parking in a standard hotel parking lot and like feeling unwelcome.

Hanya akan kembali.

Dengan penginapan di Extend-A-Suites Utep, anda akan berada betul-betul di tengah El Paso, dalam lingkungan 5 minit memandu dari Universiti Texas di El Paso dan Stadium Sun Bowl. Motel ini berada 17.8 km dari Fort Bliss dan 18.5 km dari Konsulat Amerika.Jangan ketinggalan menikmati begitu banyak peluang rekreasi yang disediakan, termasuk kolam renang terbuka dan basikal sewa. Ciri-ciri tambahan di motel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan perkhidmatan perkahwinan.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar masuk ekspres dan daftar keluar ekspres. Ada rancangan acara di El Paso? motel ini mempunyai ruang berukuran 3000 kaki persegi (270 meter persegi) yang terdiri daripada pusat persidangan dan sebuah bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 98 bilik tamu berhawa dingin. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi dan meja serta telefon dengan panggilan tempatan percuma.

The office staff was helpful. The beds were good. It was somewhat noisy due to the vehicles in the parking lot and a few planes. The breakfast is grab and go....muffin, energy bar, cereal, milk, coffee, and juice. There are several restaurants within a mile. Plenty of parking. I liked that the rooms had a mini fridge and microrange. The price was right.