Hotel berhampiran Molesey Heath, Elmbridge

Hotel was clean and well located. Plenary of food options as on the services. No hot water in the morning, when I told reception at check out the just said there’s nothing we can do about it.

It was a good hotel with all the amenities in the hotel. The size of the rooms are pretty small but okay for an individual. best part about the hotel was the location, it is very close to Airport ( you can just hop on the london bus ).

The location us super convenient if you are near T4, so don't have to walk a long way in the middle of the night to find somewhere to sleep. It takes around 5min walk on the link bridge to access the hotel lobby. Room prices also included breakfast for 2 person in each room. Smooth check in just like the other IHG hotels (14:00 - 06:00). Check out time is 11:00am. Rooms are clean and comfy for travellers. The room comes with two set of pillows (soft and firm) which is very nice of them thinking like this. Hairdryer and iron is also available. Everything else was up to expectations for an airport hotel, I would only say the walk from the lift to your room is quite far and the carpet is not the easiest to pulled a 20kg suitcase.

Great stay. Easy to find and convenient location. Short walk from the closest underground station. Very small room but clean with good water pressure in the shower. Breakfast simple but satisfying - loved the auto-Nutella dispenser.

We booked to stay at the Talbot as we were attending a function there. We appreciated the building is listed so as expected it's a little tired looking. The room we stayed in no.214, unfortunately smelt of drains so rather unpleasant. The hotel was fully booked so there was no chance of changing rooms. The safe was locked shut when we arrived, something I would have thought the staff getting the rooms ready would have had on their check list to ensure all was ok. It was just a little inconvenient to have to go & find a member of staff with a master key to rectify. The evening of the function we had attended we intended on having a light meal of pizza in the bar but were told they weren't taking any more orders due to staffing numbers so we were really disappointed as we'd had a few drinks so couldn't drive elsewhere. Breakfast was OK although pricy if it hadn't been included in the room rate. Also items mentioned on the breakfast menu weren't available which was disappointing eg French toast which is something quite basic! Probably wouldn't stay at this hotel again.

Sambutan yang sangat mesra, kakitangan yang mesra, tempat letak kereta yang baik, lokasi yang bagus, sarapan pagi yang hebat

Beautiful hotel, very modern. The reception area smelled amazing! Had complimentary fresh cookies which was a nice touch when checking in. Room was very clean and had everything you could need. Only a short taxi ride to nearest tube station. We had breakfast in the hotel and it was delicious. A fabulous stay.

Served its purpose, room was quiet, clean and had suitable amenities. The vibe of the hotel was good and was close to public transport links. Service was lacking when it came to moving bags in and out of the room, it goes a long way for someone’s experience when a staff member offers to carry or help with one’s bags especially when there is a few of them to carry or even having a luggage porter/trolley on site so one doesn’t have to make multiple trips up and down from the room. Other than that it was a good experience.

Wow what an amazing hotel and amazing staff, never been made to feel so welcome. We attended Woodlands Park, for New Year’s Eve for a murder mystery black tie event, from the minute we arrived we couldn’t have asked for better. The grounds are stunning, the entrance beautifully decorated for Christmas and the architecture of the building was so lovely to look at. Once in reception we were warmly greeted by Steve, Justin and Aysha, Aysha checked us in and was so informative and friendly, the reception staff including Deborah just couldn’t do enough to make our welcome most enjoyable. Once in our room we were delighted by the room and how clean, spacious and relaxing it was, the toiletries were lovely, and the little extra touches like robes and slippers were great. The bed was comfy. Once we had settled in we went down to the bar to get a drink, Victoria was very welcoming and Evan ran around to find me gluten free crisps, they were very hospitable. We went onto the Murder mystery event and the staff were so professional serving the food and being very attentive to our needs. We celebrated midnight and welcomed in 2024, the staff were professional, welcoming and friendly and Wasiq, managed the night so well, the staff really worked hard. I wish I could remember all their names to thank them, but to name a few David M, and Sheldon who ran the night, Casey who worked so hard and really stood out. In the morning we attended breakfast after a fantastic nights sleep in a wonderful bed, breakfast was delicious and nothing was to much trouble, Fredy, Jay and the other staff could not do enough for you. We packed up and checked out but decided to sit and enjoy the reception with the fire, Steve and Magpy, along with Julian were so lovely, we didn’t feel rushed, they got us coffees, chatted with us and even took some photos of us all. Thank you so much to the staff and managers you made our NYE amazing. We will visit again. Unfortunately we lost Steve’s business card so can’t email him direct or thank him.