Garden City E'mei Hotel & Resorts

Ulasan Garden City E'mei Hotel & Resorts

Garden City E'mei Hotel & Resorts

Building 151, Holiday Peninsula, Exiuhu International Resort Area, Xiuhu Avenue, Emeishan, Sichuan, 614200, ChinaLihat Butiran Hotel
Garden City E'mei Hotel & Resorts
Garden City E'mei Hotel & ResortsGarden City E'mei Hotel & ResortsGarden City E'mei Hotel & Resorts
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Ulasan Tetamu

9.3/10
Very Good
2134 ulasan
Ulasan yang disahkan
Location9.4
Amenities9.1
Service9.4
Cleanliness9.3
Tapis mengikut:
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All reviews(2134)
Positive reviews(2086)
Reviews with photos/video(457)
Classy environment(543)
Large rooms(328)
Delicious breakfast(208)
Friendly front desk staff(111)
Loved the view(87)
Excellent afternoon tea(67)
Offers pick-up/drop-offs(65)
Close to train station(48)
Negative reviews(48)
Guest User
Enjoyable Garden View Twin Room (with Viewing Terrace)
Daftar masuk pada Nov 2025
Family
6 ulasan
9.5/10
Amazing
Disiarkan pada 28 Dis 2025
Friendly reception and overall a pleasant experience. Great value for the price—definitely worth the stay.
Anonymous User
Cozy Triple Room
Daftar masuk pada Dis 2024
Family
13 ulasan
9.0/10
Great
Disiarkan pada 23 Feb 2025
his place is near the Emeishan train station, which is convenient for travelers who need to go to the station early in the morning to buy tickets or visit Emeishan by bus. The hotel seems to have been open for a very long time, and the renovation appears quite old-fashioned. However, this doesn’t significantly affect the overall cleanliness of the hotel, although some areas might not be as clean due to the age of the building. During our stay, the toilet bowl was clogged. We informed the front desk before leaving, and the issue was resolved by the time we returned. The breakfast is average with limited options, but every morning a staff brings it to our room. Since the breakfast is free and included, there isn’t much to complain about. Overall, this place is value for money.
6/8
NamoAmituofo
Cozy Triple Room
Daftar masuk pada Ogo 2024
Couple
3 ulasan
9.0/10
Great
Disiarkan pada 12 Sep 2024
This hotel is located in a quiet area. It’s easy to order ride sharing services or taxi. The room is clean and comfortable. Buffet breakfast is good, especially for vegetarians. We were also surprised that we were provided free afternoon tea. By the way, there are some historical items on display, which are quite interesting. We were quite happy with stay at this hotel.
Jawapan daripada Pihak Penginapan: We're thrilled to hear that your stay at our hotel was a delightful experience! It's heartening to know that our location in a peaceful neighborhood, combined with easy access to transportation options, contributed to your comfort. We strive to maintain clean and cozy rooms, and it's rewarding to hear that our efforts were appreciated.The positive feedback on our buffet breakfast, particularly for our vegetarian options, is music to our ears. We're delighted that you enjoyed the variety and quality of our breakfast spread. Additionally, we're glad to have surprised you with the complimentary afternoon tea, a small gesture from us to enhance your stay.We're also pleased that you found our historical displays intriguing. They serve as a testament to our hotel's rich heritage and we're happy to share these pieces of history with our guests.Thank you for choosing our hotel for your accommodations. We're honored that you were "quite happy" with your stay, and we look forward to welcoming you back again in the future.
PUI MENG
Parent-child Family Room
Daftar masuk pada Apr 2024
Family
17 ulasan
7.0/10
Disiarkan pada 28 Mei 2024
The hotel is dated but room is comfirtable and we had a good sleep as the room is spacious and bed comfortable. Breakfast was mediocre but enough for a simple fare. it is a short didi ride to the food street lined with many skewers type restaurants. Overall, it was a pleasant short getaway from the city of Chengdu.
Jawapan daripada Pihak Penginapan: Dear guest: The past strangers do not mean forever. We met each other inadvertently. It is the wish of Garden City to continue the friendship between you and me. We accompany you on your journey and you accompany us in our growth. It is wonderful! We look forward to your visit again.
Guest User
Sunshine Duplex (Double Bed)
Daftar masuk pada Sep 2024
Traveling with friends
1 ulasan
10/10
Outstanding
Disiarkan pada 21 Okt 2024
Very nice place to stay, very clean and good sevice
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you found our hotel to be a "very nice place to stay," and we are especially pleased that you appreciated our cleanliness and excellent service.Your satisfaction is our top priority, and it's wonderful to know that we met your expectations in creating a comfortable and enjoyable stay for you. Our team strives to maintain the highest standards of cleanliness and to provide exceptional service to all our guests.We are grateful for your kind words and look forward to welcoming you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you once again for choosing our hotel and for sharing your positive feedback. We wish you all the best and hope to see you again soon!
Guest User
Guestroom - With View (Double Bed) (Terrace)
Daftar masuk pada Jan 2024
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 26 Feb 2024
I enjoyed a spacious room with a big queen bed and a window for fresh air and ventilation. The airconditioning worked well.
Jawapan daripada Pihak Penginapan: Dear guest: Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your approval.
M53122****
Guestroom - With View (Double Bed) (Terrace)
Daftar masuk pada Sep 2025
Solo traveler
1 ulasan
3.0/10
Disiarkan pada 27 Okt 2025
Facilities: The facilities are very old, and the decor looks like it was renovated over a decade ago. The curtains and wardrobes are all in tatters. Cleanliness: Poor! The smell of cigarette smoke is overwhelming upon entering, and there's a thick layer of fine powder on the washbasin. I have no idea what it is. There's also a strong odor on my pillow at night, similar to the smell of a Didi driver and the heater on a winter ride. I spent the entire night covering my nose with my clothes. Ambience: Poor! Even though it's a view room with a terrace, the ventilation is terrible! Spending nearly 300 yuan on a hotel like this is truly awful. However, the festival was packed, and all the surrounding hotels were booked, so I had to endure it. I just saw on Xiaohongshu that hotel prices are government-controlled and can't be raised?
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing Emeishan Garden City Resort Hotel. We are very sorry that you were not satisfied. The hotel attaches great importance to your feedback and investigated it immediately. Garden City Resort Hotel always adheres to the business philosophy of customer-oriented. We will unconditionally cooperate with guests who are dissatisfied and request to change rooms or check out. However, we regret that we did not receive your timely feedback. The hotel has instructed the relevant departments to conduct a comprehensive investigation and rectification of the issues you raised. Thank you again for choosing Emeishan Garden City Resort Hotel. Best wishes! General Manager: Will Wang
216604****
Guestroom - With View (2 Beds) (Terrace)
Daftar masuk pada Apr 2025
Traveling with friends
1 ulasan
10/10
Outstanding
Disiarkan pada 11 Mei 2025
The hotel environment is very good, very quiet and clean. We booked five rooms and all of them were upgraded to larger rooms for free. The service was very good and my family liked the breakfast. It's good. It will be our first choice for mountain climbing in Emei next time!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you and your family for your patronage! 🌿 It is our greatest honor to provide a comfortable stay for your family at the foot of Mount Emei. We look forward to offering you this tranquil haven again on your next mountain climb. Wishing you and your family good health and a safe journey!
M517118****
Cozy Triple Room
Daftar masuk pada Apr 2025
Family
14 ulasan
10/10
Outstanding
Disiarkan pada 5 Mei 2025
The room is spacious and has complete sanitary facilities. The breakfast is rich and cost-effective. The most important thing is that the environment around the hotel is very good and it is very quiet at night. It is a very satisfactory stay.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,看到您用"非常滿意"總結這次入住,我們整個團隊都備受鼓舞!您不僅是客人,更是我們服務標準的共同制定者!祝您旅途愉快,您的滿意是我們前進的動力,歡迎隨時回家!
_CFT0234506****
Parent-child Family Room
Daftar masuk pada Sep 2025
Traveling with friends
1 ulasan
4.0/10
Disiarkan pada 26 Okt 2025
The experience was extremely bad! The main issues were: 1. It was raining heavily, and there were no umbrellas in the room or at the front desk. 2. The toilet wouldn't flush properly. Was it clogged? I didn't throw anything in it, and I'm so terribly worried about it. It didn't flush until I checked out. Since we arrived late and left early that day, I didn't contact the front desk to address it. 3. The room smelled like sweat or body odor, and I could smell it the moment I entered. 4. The air conditioning panel didn't work; it even fell out, revealing the wires. The front desk asked me to use the remote. The air conditioner rumbled all night—very loud! Every ten minutes, it rumbled for two minutes. Overall, the experience was terrible. For 390 yuan in Leshan, staying in a hotel like this is quite disappointing. It felt more like a small guesthouse than a resort hotel...dirty sofas and chairs, dirty hallways with peeling paint, and an old elevator. Ugh!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing Emeishan Garden City Resort Hotel and sharing your stay experience. This is very important for us to continuously improve the overall hardware facilities and service level of the hotel. We are sorry that you were not satisfied with your stay this time. The blockage during use of the toilet is indeed an occasional situation. The hotel will definitely clear it and do a thorough cleaning or change rooms for the guests as soon as possible. The hotel has been operating for more than ten years and has always provided free umbrella services to guests on rainy days. The hotel front desk informed you that there were no umbrellas. After investigation, the responsible staff has not yet been determined. If it is convenient, please inform the hotel of more detailed information. The hotel will definitely deal with it seriously. The hotel also attaches great importance to other details of the room you mentioned and has instructed the relevant department heads to conduct strict inspections and improve the maintenance of related hardware facilities. Service is endless. Adhering to the customer-oriented business philosophy and striving to create a home-like holiday experience for guests has always been the direction of the hotel service team's efforts. Please believe that we will do better. Thank you again for your visit and best wishes! General Manager: Will Wang
M433813****
Guestroom - With View (Double Bed) (Terrace)
Daftar masuk pada Sep 2025
Family
11 ulasan
8.5/10
Very good
Disiarkan pada 25 Okt 2025
The balcony is beautiful. The hotel is located in a residential area. The environment is great. The service is also good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing Emeishan Garden City Resort Hotel and sharing your stay experience. This is very important to the hotel. Creating a home-like holiday experience for all guests has always been the business philosophy and service purpose of Emeishan Garden City Resort Hotel. The hotel will continue to strive to improve its hardware facilities and service level. We look forward to your visit again. Best wishes! General Manager: Will Wang
Linh Chi 芝芝
Enjoyable Garden View Twin Room (with Viewing Terrace)
Daftar masuk pada Apr 2025
Family
13 ulasan
10/10
Outstanding
Disiarkan pada 2 Mei 2025
The hotel is very close to the center, convenient for traveling, will stay again next time.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, Hello! Thank you for your appreciation of our hotel's location! We are honored to know that you're willing to choose us again for your convenient travel experience. Our central location truly makes your journey more efficient and convenient, saving you time and worry, whether you're traveling for business or pleasure. We will continue to provide excellent service, making every stay as comfortable and relaxing as home. We look forward to welcoming you back! If you have any special requests, please feel free to contact us in advance to make arrangements. We wish you a happy stay and a pleasant journey! Sincerely, the hotel service team
WangxinyueRoos
Parent-child Family Room
Daftar masuk pada Mac 2025
Family
7 ulasan
2.0/10
Disiarkan pada 17 Apr 2025
Don't stay here, it's just a name for show, the facilities are old, the hygiene is super poor, the corridors are dirty, the rooms are even dirtier, there's a layer of dust on the table, the breakfast is inedible, it's cheap and the most common item is pickles
Teks AsalDiterjemah oleh Google
zt1985****
Enjoyable Garden View Twin Room (with Viewing Terrace)
Daftar masuk pada Sep 2025
Family
19 ulasan
9.7/10
Amazing
Disiarkan pada 9 Okt 2025
It's a hotel converted from a residential complex, with several hotels together. The location is very convenient, right at the foot of Mount Emei. Parking is easy and it's very quiet. There's also a balcony for washing and drying clothes, but the facilities are a bit old.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing Emeishan Garden City Resort Hotel and sharing your stay experience. It is very important to us to let us know what needs to be improved and enhanced in our guests' experience. The hotel will continue to continuously improve its hardware facilities and service level. We look forward to your patronage again. Best wishes! General Manager: Will Wang
M30804****
Guestroom - With View (Double Bed) (Terrace)
Daftar masuk pada Apr 2025
Traveling with friends
3 ulasan
10/10
Outstanding
Disiarkan pada 11 Mei 2025
The room is large, clean, tidy, and beautiful. Milk was also provided.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 感謝您選擇入住我們酒店並分享您的入住體驗!很高興您對我們寬敞整潔的客房、優美的環境以及贈送的牛奶感到滿意。這些都是我們為每位客人精心準備的小驚喜,希望能為您的旅途增添一份温暖和舒適。您的肯定是我們最大的動力!我們會繼續保持高標準的衞生和服務品質,期待您下次光臨時,能再次享受到這份貼心的入住體驗。祝您生活愉快,期待與您再次相遇!