SpringHill Suites Enid

Under brand new management so things are getting back to Marriott standards and it shows! Wonderful Bar that is separate from the hotel. The new GM goes above and beyond to meet all the needs of hotel guests. Front desk is very friendly and helpful! Any hiccup that is found is quickly addressed. 3 big banquet rooms for any event possible. Did I mention the amazing bar? HIGHLY recommend!

I took my daughter and 2 of her friends to spend the night before taking their ACT early the next morning. The entire floor of our room was soaked and one of the beds was dirty with mold, so Marriott moved us to a downgraded room where 1 of the girls had to sleep on the floor and another one on the couch. Only 1 person, in our party of 4, was able to sleep well. When I went to report the condition of our room, there was a lady standing behind me, in line, who was also very unhappy. Both of us had stayed at this motel many times, but this time we both noticed disrepair in many places. In addition, breakfast was served late, and the girls did not get a good breakfast before the test either. It took over 20 minutes, after the stated time, for breakfast preparation to be complete. Management never called me and gave me a measly 250 points for our awful experience. I will not stay here again!

Our stay here was pleasant. Clean rooms, friendly staff and comfortable beds. But if you’re on the first floor beware to keep your curtains closed as cars can park right at your window. The black out curtains work well and too well to keep them closed as it is very dark in the rooms. Free breakfast in the am wasn’t too bad at all.

Front desk gave us a room just above the bar so it was loud and front light not working. I asked for a bottle of water and there was no stock

Bathroom tolet ran all night the shower body wash cap was broke so couldnt use it The front desk guy was rude wasnt very friendly The bar was the best part of it. Very nice bar tender

The room we stayed in needs updating…water stain in wall, unfinished trim work in the room. It would be appreciated to have higher quality tissue and bath tissue for guests. The parking lot is terrible for negotiating vehicles…the event center has parties in 2 of the nights we stayed and left crowded and tight parking spaces for hotel guests. Breakfast was advertised to be available until 9:30 and on one of the mornings we went down breakfast had been pulled just before 9. The desk staff and housekeeping personnel were friendly…it just seemed they were short handed and/or unprepared for the amount of guests they were taking care of.

We purchased 2 nights in the double queen “suite.” The pictures were confusing, but we have stayed with this company before and had hopes that it would be an actual suite. It was not. It was an oddly shaped room than was just a touch longer than standard. The bathroom doors are sliding and heavy and sooooo loud. The breakfast was also terrible. We made plans based on the confirmed and posted start time to breakfast. This was 40 minutes late to be set out. And it was also terrible. I’ve been at $50/night motels with more respect for their guests. They just had eggs, oatmeal, orange juice and apple juice. No milk, yogurt, ice, pastries, drinks. I was pretty surprised at how bad it was. 2 nights for $360 in a fake suite feels like a scam. I would pay no more than $82 to stay there again. Terribly disappointing for our holiday travels.

We were in Enid for a gathering. Nice hotel. Amanda in the bar was very kind. Always make a good host. The location is quiet and right off the highway. Lots of restaurants nearby and Enid is a friendly town.

I rarely write reviews, but I feel like I need to on this one. First, I'll start with the positives: The inside lobby and breakfast area were clean and modern. The staff were friendly, although we didn't deal with them very much over our the four nights we were there. They did always welcome us upon entering the hotel. The lounge was a great option if you want to relax and have a drink. We stopped by one of the four nights we were there. The breakfast was fine as well. Now, for the negatives. We stay at Marriott hotels 99% of the time. This property by far has the most issues of any we've stayed at. It definitely doesn't live up to Marriott standards. My husband is not very picky about hotels, but he definitely commented about the condition of this one. The hotel grounds outside were FILTHY! There are cigarette butts everywhere. I took a walk around the building and property one morning and they are all over the sidewalks, parking lot, flower beds, grass, etc. There was also garbage in the parking lot, in the flower beds, and sidewalks. I actually ended up picking up garbage as it had been there at least a few days. Weeds and overgrowth filled all the flowerbeds. There was also a dirty sock sitting in a flower bed/edge of sidewalk that remained there the entire time we were there. The sidewalks are covered in bird poop. It appears that the outside is an after thought and very to little maintenance has been done. We wanted to sit on the outside front patio one night, but again, trash, cigarette butts, and bird poop were everywhere. The couch cushions were also very dirty. The entire outside could definitely stand to be power washed. Our room was mostly clean. However, there were several wall corners covered in dirt, which I wiped off with Clorox wipes. Also, there was a large piece of paint peeling from the ceiling in our shower. The soap and shampoo bottles that are normally attached to the shower wall had fallen off and were placed in the soap dish that was also barely attached to the wall. One of the towel holders was also barely attached to the wall, so we didn't dare use it. In addition, the window shade had an almost perfectly cut 5-6 inch square cut out of it. It was obvious someone had cut it. I really hope they can improve this property as we do prefer to stay at Marriott locations and we will be returning in the near future with a group of family members for a graduation.