Ulasan Leonardo Royal Hotel Ibiza Santa Eulalia

Very friendly staff! Only minus is the parking space. There is not a lot around, even in low season october. Hotel has a parking space but its 15€ a night and bit of a walk from the hotel.

Returning to hotel for 2nd time this year, May and Oct.  Upon booking requested 2 rooms close together as bringing elderly parents in 80’s away with us after great stay in May. Also telephoned prior to arrival and was told a note was made of request. Upon check in my parents were located in block other side of hotel and receptionist was disinterested in our request which was disappointing, we couldn’t have been put any further apart. Pool area was crowded with guests saving beds early in morning so no chance of sitting around pool in afternoon when returning to hotel after a morning out. Lots of beds with towels but no one on them. Food selection good and catering staff work hard and are friendly. Just felt lacked customer service from reception staff upon check in and departure. Will not return again as no customer loyalty.

If you are looking for a relaxing trip with your family and kind this hotel could be recommended but if you go to Ibiza to have some fun at parties, this hotel is so far from clubs and you should spend around 1.5 hours commuting by bus or spend around 40 euro for a taxi. The room was clean and the reception was hospitable but the only issue I had was location. However, I am telling the hotel is located in a very calm area near a beach but it wasn't the thing that I am looking for maybe for a family with kids would be a great place.

Ideal location. Clean and sparse room. Big swimming pool with beach view.

Facilities, environment are good. Nice price A bit far from airport but it worth

Hotel parking area is expensive. Breakfast is okay.

Good place and nice workers, everything was perfect

1 fantastic week in a hotel with all the ideal conditions for a well spent holiday. Good location, nice pool and the food was excellent. Less pleasant was just the deafening noise early in the morning from the pool animation. Terribly NEGATIVE was the inconvenient, abusive, overbearing and rude attitude of the SUB-DIRECTOR of the hotel for making us pay €20 for “late check-out” (11:35 am) when our reservation on Trip.com says “ check-out until 12:00”. After a long discussion complaining about the attitude and not the amount, we were forced to call the police and the INCOMPETENT SUB-DIRECTOR was forced to return the money.

Around 10 minutes taxi to Santa Eulalia Pool area wasn’t the most clean Rooms small Found staff rude

Very good hotel and team

it was fantastic

Top Love it

Excellent

Ottimo hotel, personale addetto alla ristorazione eccellente,ubicato direttamente sulla spiaggia. Cibo buono. Pulizia eccellente. Unica nota negativa, il WiFi non era abbastanza performante.