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Courtyard Pensacola I-10 West
4.3/5100 Ulasan
We checked in on Saturday evening, we were told housekeeping would be provided every other day. We did not receive housekeeping Monday so when we returned in the evening, my husband went down to the desk and was given some towels. That's not housekeeping. When we returned Tuesday afternoon, same thing. No housekeeping; room hadn't been vacuumed, trash hadn't been emptied, no replacement bath tissue, no clean towels. No housekeeping. This time I went down to the desk and was offered towels. I asked if housekeeping was still in the building and was told yes so I asked that housekeeping bring towels and bath tissue to our room. Instead, a desk clerk brought some towels to the room. I had to ask again for toilet tissue and was assured the room would be taken care of. We spent the day out Wednesday and when we returned, the bed had been made without the sheets being changed and the trash had been emptied, two clean towels and no clean glasses. We aren't Marriott employees and we, as paying guests, should never be expected to shlep towels and bath tissue to our room. We stayed five days at a cost of close to $1,100 including taxes and this hotel thinks WE should service our room? I'm sure they're experiencing staff shortages, virtually all businesses are but as someone who has spent a lifetime dealing with the public, the cardinal rule of customer service is to first own the problem, apologize, and then correct it. None of that happened. We went down to breakfast Sunday morning. I asked the breakfast attendant if she needed our room number as we had booked the ”Stay for breakfast” rate. She sid it would be okay for that morning but I should stop at the desk the next morning and get a ”card”. I said thanks, I'll do that. When I did stop at the desk on Monday morning to get the ”card”, she had no idea what I was talking about and told me to show my confirmation email to the breakfast attendant. The Monday attendant had no idea what card I was referring to and had no interest in our confirmation email. She said she'd just put us on the ”Breakfast Club” and it's all fine. The right hand has no clue what the left is doing in this hotel. Marriott didn't just drop the ball on this, they succeeded in convincing us that this chain is completely off the list of possible options.
Holiday Inn Resort Pensacola Beach Gulf Front
4.5/5105 Ulasan
This was a Great beachfront location, excellent service was provided by all, The hotel was very clean inside and out . We enjoyed the two lazy rivers , pool, and the beachside bar. We rented chairs on the beach, excellent chairs, umbrella , and service. We stayed in a beachfront King room. It had a walk out balcony which we enjoyed sitting outside to enjoy the view. Everyone was very nice and helpful, we will definitely stay here again.
SpringHill Suites Pensacola Beach
4.5/5101 Ulasan
It was an excellent stay, a beautiful hotel on an immaculate beach. Me and my dad spent 2 nights here, and spent much of our time with the bartender Dana, who did such a great job. She was personable, went out of her way to help us, and a joy to spend time with.
Courtyard Pensacola Downtown
4.3/597 Ulasan
Von checked us in is amazing .. The stay was great, need a little work in the housekeeping department but overall the stay was good. The location isn't far from the beach. There are many places to eat around the area even walking distance from the hotel..
Hilton Garden Inn Pensacola Airport - Medical Center
4.4/595 Ulasan
We decided to stay here based on a recommendation from our AmEx card’s hotel recommendations. Plus not sure why all the mediocre hotels in Pensacola were so costly all of a sudden. We checked in on Sunday, 7/16 around 7:40 pm. The front desk was curt, not friendly and didn’t bother saying hello but snapped “Name?!?!” When it was our turn to check in. She seemed spread thin and didn’t care about being friendly. I had specifically booked a room that wasn’t handicapped accessible. Once we checked in, they decided to give us an accessible room anyway. The room smelled so bad once the door opened, it smelled like a stable. The bathroom wasn’t that clean. Tissues were a mess. I think they tried to do a design but looked messy. No body was, etc. one small soap to wash your hand AND use in shower! The shower wasn’t clean at all and had MOLD all over the old, dirty shower curtain. We didn’t bother saying anything to the lady at the front desk, based ok her attitude when we checked in. Check out wasn’t anything better. There were three ladies that didn’t care that others were waiting but having a lengthy conversation with a lady checking out and helping her print something out for her job. As multiple business owners we pride ourselves on how we and our staff treat clients. We’ve also stayed at numerous hotels in the Pensacola and Destin area and this is by far one of the worst hotels we’ve ever stayed in. The lady named Sara listened to my concern regarding the mold and said she’ll let the GM know. She was at least a bit more concerned than the rest of the staff. Not sure how others think this is a quality hotel. Maybe if you have large dogs which I saw all over. We definitely won’t stay here ever again. Hilton has gone way down hill. Complete wast of money.
Courtyard by Marriott Pensacola
4.1/5103 Ulasan
When we arrived the front desk agent, whose name I didn’t catch, gave a wonderful greeting when me and my family arrived on Sept 22nd. The room we received was a really nice room with a view of the bonfire pits. The location was a great and only 20 minutes from the beach. After visiting the beach, we stopped at the desk to get food recommendations. Shannon the front desk agent was very welcoming and provided us with a restaurant named bubbas. Shannon made us laugh and provided coupon to the restaurant. We had our 1 year daughter and normally my daughter is shy. However Shannon was able to bring the biggest smile to my baby’s face. The added bonus, Shannon provided snacks for my baby. Shannon is what you’d expect of a front desk agent.

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Maklumat Perjalanan Tempatan

Harga TertinggiRM 4,816
Harga TerendahRM 341
Bilangan Ulasan1,722
Bilangan Hotel568
Harga Purata (Hari Bekerja)RM 1,509
Harga Purata (Hujung Minggu)RM 1,457