Hotel berhampiran Lidl, Ettlingen

Hotel della catena B&B Hotels che ben conosciamo grazie alle esperienze positive avute in Francia, Italia e Germania, comodamente situato a breve distanza dall’ingresso sud della stazione centrale di Karlsruhe. Prenotato tramite il sito internet di B&B al costo di 78€ per una notte, due persone, colazione esclusa, posso dire che si è trattato di un ottimo soggiorno. Probabilmente il prezzo è stato un po’ oltre alla media ma, la presenza dell’ampio parcheggio gratuito in garage, collegato direttamente alla struttura tramite ascensore, è stato perfetto e ci ha permesso di girare la città anche il mattino successivo, solo questo vale un voto massimo. La camera è la classica di questo tipo di albergo (qui era presente anche un terzo letto) con bagno (dotato anche di phon) Wi-Fi, aria condizionata e, dietro al letto, una riproduzione della particolare mappa cittadina a ventaglio. Come in tutti gli alberghi della catena però, la mancanza un piccolo frigorifero è la cosa che più si fa sentire e, almeno per mio modo di vedere la stanza, aggiungerlo cambierebbe molto. In ogni caso, il gentile personale dell’albergo si è mostrato disponibile a mettere in fresco dei ghiaccioli, utili per trasportare qualcosa nella nostra borsa frigo. Grazie alla vicinanza alla stazione, basta percorrere il lungo passaggio che dall’ingresso sud porta all’ingresso principale per trovare diversi tram comodissimi per il centro città oltre a treni diretti nelle vicinanze o anche oltre e, ancora più in periodo di 9-Euro Ticket, questo è stato veramente perfetto. Un ottimo albergo, comodo, silenzioso, ben gestito, sicuramente sarebbe la prima scelta per un nuovo soggiorno a Karlsruhe.

Hotel is nice and clean, staff friendly at check in. Low quality breakfast though. Arrived two hours before closing and they were out of almost everything and nothing was refilled. The orange juice was empty, bacon empty, eggs cold, pancake machine just switched off etc. Saw people (not sure if guests or contractors) filling up their own containers with drinks and food, which is also unsanitary but the staff didn’t care. Also this hotel suffers from something that is common in Germany. The knocking on doors when they know someone is in the room still even though it’s not checkout time. This is a practice that must stop. A good nights sleep and friendly reception staff but that’s about it.

The hotel is located near a tram line, very close to the city with many restaurant around. It has parking underground (not a cheap one but if you have car and hard to get parking on the street, it is a big help. Clean and cosy hotel. Surprisingly nice breakfast food/breakfast area. it is under renovation and some floors just refresh and some not.

Every time we pass through Karlsruhe we stay here - the atmosphere is great, staff are wonderful, breakfast is included and many other perks for free (that other hotels have since long stopped providing), fantastic rooms, and even jogging route suggestions. And then the location - so central, easy parking and great shopping, walks and eating possibilities just on your doorstep. Warmly recommended!

Am Vortag eröffnetes Hotel daher an der ein oder anderen Ecke noch Bauatmosphäre, besonders draußen. Lage in unattraktivem Gewerbe-Mischgebiet, mit Auto gut zu erreichen, zur nächsten Straßenbahn sind es ca. 300m. Die Zimmer und das Hotel sind modern und chic, das Frühstück hat uns auch in der Art der Präsentation und bez. der Auswahl gefallen. In dem gebuchten Hipster Studio kleine Küchenzeile mit Kühlschrank, praktisch sind auch Bluetooth-Lautsprecher für das Smartphone. Allerdings hat das Hipster Studio sicher nicht die aufgeführten 32qm! Überwiegend freundliches Personal. Zusammenfassend hat es uns gut gefallen, aktuell auch gutes Preis-Leistungsverhältnis.

Not he customer is king in this hotel, but the General Manager and the Receptionist I arrived late night after 4 hours driving with an online check in made before looking forward to a good night sleep. But it went all different. The receptionist refused to check me in after makijg many mistakes like not informing me about the procedure reason, why despite online check in, I had again to fill in my details, gave me wthe wrong change (24 € to little) when paying. Once I made he receptionist aware, there was no apology but just a comment: „this can happen“. Once the receptionist realized that I was not happy with the service, she told me to leave the hotel and called the police to escort me out. Such a humiliating, frustrating and discrimination I have never experienced in my life after traveling he world and staying in so many hotels. On top, when coming back 2 days later to meet the General Manager, I experienced the devastating attitude since again: no apologies, just accusations, that the guiltily one is me as a customer. If you really have to stay in this hotel, I recommend: 1.) expect no service at all 2.) count carefully the change you receive 3.) don’t say anything, because if you do, the receptionist might not like what you say and will kick you out of the hotel 4.) Look before, what other hotels are in the region so that you are prepared for the unexpected But best is, try to avoid this hotel as long as the current management and employees are still working in this hotel