Hotel berhampiran Convento de São Bento de Castris, Évora

This is the perfect hotel for a short stay in beautiful Evora. A short walk to all the main attractions and restaurants, generous & spacious common areas with a bar open till midnight plus generous well-appointed rooms, and super friendly support team (thanks to Marissa especially who was one of the best hosts we came across in our 12 day trip across Portugal). Off street parking at 10Eur is available and very welcome. Ticked all the boxes for us.

What I liked: 1. When I first walked in … my impression was ‘Wow’. A sleek and modern lobby and a open concept restaurant really made the place look amazing. 2. While I didn’t use the pools. There were a lot of choices. I think there were 4 pools and they all looked nice. 3. The included dinner at the hotel restaurant with my Globus tour was more the same type of meal I could get in North America. I generally want to try the local cuisine. However, there was a lot of choice with the buffet and a very pleasant experience. The breakfast the next morning also had a lot of variety 4. The rooms were clean and modern What could be improved/didn’t like: 1. The check-in at this hotel needs a lot of work, especially when dealing with bus tours. However, I think a lot of their business are bus tours since I noticed a very large parking lot with several buses next door. We went to our room and discovered it didn’t have two twin beds. This was a communication problem with Globus and spoke to our tour guide after this issue. We phoned reception and told them the situation. We asked for someone to come to the room because it seemed to be a long walk to get back to reception. After about 10 minutes, someone arrived from reception and walked us to the new room. We weren’t too thrilled since it was directly in front of this “wall of heat’ that we passed by when getting off the elevator. The new room also had a lousy view compared to the first one that overlooked the pool. We specifically asked the reception person to make sure that are luggage comes to the new room. She told us not to worry, but sometimes it takes a bit of time. We waited for more than 40 minutes and then thought – maybe they sent our luggage to the old room. I went back and it wasn’t there. We called reception and finally got our luggage more than an hour after checking in. This time there was somewhat of an apology since it was the same reception person who said it would be sent to the new room. She admitted that she forgot, and we respected her honesty. Originally, she seemed annoyed when taking us to the new room and only seemed concerned about whether we used the washroom in the old room. When we met people from the tour and told them about the situation, they said there is a ton of luggage in a small back room that hasn’t been delivered. This lack of organization and efficiency took one hour of out of our vacation time. 2. The front of the hotel is glass and looks very modern. But when you pass by the corridors that are in the front of the hotel facing the street versus the back facing the pool – the temperature is so hot it is noticeable. I think the hotel tried to put some type of additional wall to block the heat. However, it isn’t enough and there needs to be more air conditioning in the corridors to keep the place at a proper temperature.

Only one night stay, but enough to now that quality is here, from the reception to the room, Clean, quiet, with a modern look, inside the city walls, but at the limit to travel outside them. And the simpathy of the receptionist was 5 star.

This is not your normal, Nice ibis. It’s really down at the heels in every way: carpeting, Wi-Fi speed, threadbare towels, weak a/c. But it’s cheap and located very close to the gate of the old city. Fabio at the front desk made up for some of the shortfalls. He was knowledgeable and helpful. He explained that all the parking, even underground, was free because of the remodeling. The street noise in 207 was bad, but they were completely full, or I’m sure they would have given us a room on the backside (request that). An odd thing was that when the Accor app says the hotel is full, sometimes one can find a room on ***********. This time, booking said no rooms, but the Accor app had one, twin beds albeit. If you don’t spend much time in the room, this hotel is a good find. Ask if they’re still remodeling.

La casa del siglo XV, el buen gusto y los detalles en los espacios comunes, el magnífico desayuno con productos de primerísima calidad, y la terraza con vistas a la planicie del Alentejo serán siempre una razón para volver. Una sugerencia: Guarden un pastelito de nata o un dulce cualquiera por si una huésped necesita un pequeño placer para un mal momento. No cuesta nada.. Por lo demas, felicidades al equipo! .

I have travelled with my cousin and we loved the location and the modernity of the hotel. Beds were very comfortable and firm which provided for a very good night sleep. Shower was fantastic and the marble all around gave us a feeling of cleanliness and care. The indoors pool is small but enough for a relaxing momento after the morning workout. Kind service throughout the stay. :))

We had spent 3 nights at this Hilton and we got a top rate service, starting from the reception, with Moises, Raquel, Davide, the room services are excellent, as the different restaurants, where I remember just Celso, Diogo, Paolo. The breakfast display is amazing. The rooms large with excellent beds, plus free cover parking for gold members. If in Evora don’t look around this is the place.

Das Personal ist sehr hilfsbereit und freundlich. Zimmer haben eine angenehme Größe. Einzelne Zimmer haben nur ein sehr kleines Fenster deshalb ist der Raum sehr dunkel. Frühstück war gut, frisches Obst, Joghurt usw. die Rühreier waren nicht so unser Geschmack. Wir würden auf jedenfall wiederkommen.

Not a great start but did get better through the 4 days. Our arrival was frosty, especially madame manager who couldn’t crack a smile for her customers. Next it’s a 4 star hotel that wanted payment for the room upfront. Then they didn’t accept Amex and finally, laundry service was suspended but they could give us the details of do it yourself launderettes in the town. Not a good start to our expensive stay. That said we had a very nice bungalow, well maintained and a nice cool retreat from the blistering summer heat. Great shower pressure, comfortable beds. All the important things for a vacation. The weird process of having to book specific times for breakfast and dinner didn’t make much sense, especially since there were never more than 4 tables occupied for the times we were there. Could be a process still in place from the pandemic. The jewel was the roof pool and solarium. A lovely place to chill after tourism. The staff we engaged with were very nice and helpful. It’s a shame our initial experience was tainted by management and some obscure policies you’d not expect for a hotel with 4 stars.