Hotel berhampiran Horta Comunitária do Forte de Santo António, Évora

La casa del siglo XV, el buen gusto y los detalles en los espacios comunes, el magnífico desayuno con productos de primerísima calidad, y la terraza con vistas a la planicie del Alentejo serán siempre una razón para volver. Una sugerencia: Guarden un pastelito de nata o un dulce cualquiera por si una huésped necesita un pequeño placer para un mal momento. No cuesta nada.. Por lo demas, felicidades al equipo! .

Only one night stay, but enough to now that quality is here, from the reception to the room, Clean, quiet, with a modern look, inside the city walls, but at the limit to travel outside them. And the simpathy of the receptionist was 5 star.

Wir hatten einen wundervollen Aufenthalt in Evora und haben uns das MouraSuits Hotel gebucht. Der Check-In war super freundlich und wir durften unser Zimmer sogar eher beziehen als angegeben. Das Hotel bietet einen extra Parkplatz, sodass wir auch keine Probleme hatten unser Auto abzustellen. Wir hatten ein Superior-Room für 2 Personen mit Blick auf den Pool. Das Bad ist wunderschön ausgestattet mit einer Regendusche. Der Pool ist auch angenehm kühl gewesen, aber nicht zu kalt. Das Frühstück war ein Traum. Wir konnten uns unsere Eierspeise dazu bestellen ohne Aufpreis, es gab diverse frische Säfte sowie Käse und Wurstaufschnitt, Gepäck etc. Wir kommen auf jeden Fall wieder.

I have travelled with my cousin and we loved the location and the modernity of the hotel. Beds were very comfortable and firm which provided for a very good night sleep. Shower was fantastic and the marble all around gave us a feeling of cleanliness and care. The indoors pool is small but enough for a relaxing momento after the morning workout. Kind service throughout the stay. :))

What I liked: 1. When I first walked in … my impression was ‘Wow’. A sleek and modern lobby and a open concept restaurant really made the place look amazing. 2. While I didn’t use the pools. There were a lot of choices. I think there were 4 pools and they all looked nice. 3. The included dinner at the hotel restaurant with my Globus tour was more the same type of meal I could get in North America. I generally want to try the local cuisine. However, there was a lot of choice with the buffet and a very pleasant experience. The breakfast the next morning also had a lot of variety 4. The rooms were clean and modern What could be improved/didn’t like: 1. The check-in at this hotel needs a lot of work, especially when dealing with bus tours. However, I think a lot of their business are bus tours since I noticed a very large parking lot with several buses next door. We went to our room and discovered it didn’t have two twin beds. This was a communication problem with Globus and spoke to our tour guide after this issue. We phoned reception and told them the situation. We asked for someone to come to the room because it seemed to be a long walk to get back to reception. After about 10 minutes, someone arrived from reception and walked us to the new room. We weren’t too thrilled since it was directly in front of this “wall of heat’ that we passed by when getting off the elevator. The new room also had a lousy view compared to the first one that overlooked the pool. We specifically asked the reception person to make sure that are luggage comes to the new room. She told us not to worry, but sometimes it takes a bit of time. We waited for more than 40 minutes and then thought – maybe they sent our luggage to the old room. I went back and it wasn’t there. We called reception and finally got our luggage more than an hour after checking in. This time there was somewhat of an apology since it was the same reception person who said it would be sent to the new room. She admitted that she forgot, and we respected her honesty. Originally, she seemed annoyed when taking us to the new room and only seemed concerned about whether we used the washroom in the old room. When we met people from the tour and told them about the situation, they said there is a ton of luggage in a small back room that hasn’t been delivered. This lack of organization and efficiency took one hour of out of our vacation time. 2. The front of the hotel is glass and looks very modern. But when you pass by the corridors that are in the front of the hotel facing the street versus the back facing the pool – the temperature is so hot it is noticeable. I think the hotel tried to put some type of additional wall to block the heat. However, it isn’t enough and there needs to be more air conditioning in the corridors to keep the place at a proper temperature.

This was a great hotel in many ways. It was very comfortable and clean. However, the lighting is very dark in the hallways (with mirrors on the ceilings). The room had no overhead light and the other lighting was limited. The breakfast was amazing. We also ate upstairs one evening - the food was good and the view was great. Pool area is very pretty.

First the good. Most of the staff are very nice. The bar and restaurant area are pleasant and so is the pool area. Water pressure in the shower is good. However, this is not up to 4 star standards. The rooms are dated. The doors don't fit properly and there are gaps. It is the first time I have seen a shower curtain over a bath in an hotel in many years. The TV is a very small free standing TV. There is a terrace but it only has one chair. On our second day after housekeeping had been we were faced with stained bath towels, we took them back to the housekeeping room but there was noone there so we swapped them with unstained ones. Certainly not acceptable in any class of hotel. The restaurant is nice and the food is good, but only buffet. Breakfast is extremely noisy because the hotel caters to coach parties and conferences. The breakfast food is nothing great but ok. The pool area is nice but although there is a member of staff in the pool bar area you have to get dry and dressed to go into the hotel to get food and drinks, not really great for a supposed 4 star hotel. The pool also was full of flying ants,/mosquitos on the first day, although there were a few less on the second day.

Passamos 2 noites na Casa do Vale Hotel. Para nós esteve tudo ótimo! Aponto apenas 2 detalhes que me afetaram um pouco: a claridade e o barulho. Entra, demasiada claridade no quarto por este não ter estores, e durante toda a noite, mantém a luz do corredor constantemente acesa (considero desnecessário, poderiam meter sensores de movimento). Sobre o barulho, ouve-se tudo nos quartos e os outros clientes no hotel fizeram imenso barulho com as portas, na nossa experiência. De resto, tudo ótimo, AC muitíssimo bom, pequeno-almoço ótimo e staff muito simpático e atencioso. Ótimo hotel para passar um fds, ótima área e têm muito muito potencial, mereciam alguns updates.