Hotel berhampiran Menir e Pedras do Vale dos Cardos, Évora

What I liked: 1. When I first walked in … my impression was ‘Wow’. A sleek and modern lobby and a open concept restaurant really made the place look amazing. 2. While I didn’t use the pools. There were a lot of choices. I think there were 4 pools and they all looked nice. 3. The included dinner at the hotel restaurant with my Globus tour was more the same type of meal I could get in North America. I generally want to try the local cuisine. However, there was a lot of choice with the buffet and a very pleasant experience. The breakfast the next morning also had a lot of variety 4. The rooms were clean and modern What could be improved/didn’t like: 1. The check-in at this hotel needs a lot of work, especially when dealing with bus tours. However, I think a lot of their business are bus tours since I noticed a very large parking lot with several buses next door. We went to our room and discovered it didn’t have two twin beds. This was a communication problem with Globus and spoke to our tour guide after this issue. We phoned reception and told them the situation. We asked for someone to come to the room because it seemed to be a long walk to get back to reception. After about 10 minutes, someone arrived from reception and walked us to the new room. We weren’t too thrilled since it was directly in front of this “wall of heat’ that we passed by when getting off the elevator. The new room also had a lousy view compared to the first one that overlooked the pool. We specifically asked the reception person to make sure that are luggage comes to the new room. She told us not to worry, but sometimes it takes a bit of time. We waited for more than 40 minutes and then thought – maybe they sent our luggage to the old room. I went back and it wasn’t there. We called reception and finally got our luggage more than an hour after checking in. This time there was somewhat of an apology since it was the same reception person who said it would be sent to the new room. She admitted that she forgot, and we respected her honesty. Originally, she seemed annoyed when taking us to the new room and only seemed concerned about whether we used the washroom in the old room. When we met people from the tour and told them about the situation, they said there is a ton of luggage in a small back room that hasn’t been delivered. This lack of organization and efficiency took one hour of out of our vacation time. 2. The front of the hotel is glass and looks very modern. But when you pass by the corridors that are in the front of the hotel facing the street versus the back facing the pool – the temperature is so hot it is noticeable. I think the hotel tried to put some type of additional wall to block the heat. However, it isn’t enough and there needs to be more air conditioning in the corridors to keep the place at a proper temperature.

This is not your normal, Nice ibis. It’s really down at the heels in every way: carpeting, Wi-Fi speed, threadbare towels, weak a/c. But it’s cheap and located very close to the gate of the old city. Fabio at the front desk made up for some of the shortfalls. He was knowledgeable and helpful. He explained that all the parking, even underground, was free because of the remodeling. The street noise in 207 was bad, but they were completely full, or I’m sure they would have given us a room on the backside (request that). An odd thing was that when the Accor app says the hotel is full, sometimes one can find a room on ***********. This time, booking said no rooms, but the Accor app had one, twin beds albeit. If you don’t spend much time in the room, this hotel is a good find. Ask if they’re still remodeling.

This was a great hotel in many ways. It was very comfortable and clean. However, the lighting is very dark in the hallways (with mirrors on the ceilings). The room had no overhead light and the other lighting was limited. The breakfast was amazing. We also ate upstairs one evening - the food was good and the view was great. Pool area is very pretty.

Service: Front desk staff was extremely friendly and cheerful. Same goes to the food & beverage guest facing staff. We were treated well throughout the hotel with no gaps in service or attention. Breakfast selection was fresh and having the opportunity to try traditional “convent cakes” is a real treat. The lobby bar is very quiet but it’s a good place to come for an afternoon snack (sandwiches, toast with butter, potato chips/crisps). Facilities: Wanted to use the outdoor pool but the weather was too cold to go swimming. No fault of the hotel. - does not have an elevator, not good for elderly guests. - parking is limited, call in advance to get a spot or drive around the city to find an empty spot like we did. - driving to the hotel is tricky as the location is in the historic city center with very steel and narrow roads. - free WiFi and good connectivity throughout. Hygeine (overall): Although the convent is centuries old we find the common areas very clean and full of sunlight. Only area we find to be dark are the interior corridors towards to swimming pool and another set of hotel rooms. Antique furniture and the display of azuleju and tapestries were very well done and well preserved. Rooms: We stayed on the 2nd floor and had a nice view to the Cathedral. The rooms were clean and very basic. Loved the hotel using local Portuguese brand Castelbel for shampoo/soap and the body lotion. - does not have hot water kettle (some hotels you need to call to have it delivered to the room, we did not do that this time) - acoustics are quite powerful especially the noise from the corridor to the room. - need to confirm a breakfast time slot the evening before. All in all, our stay was pleasant and I had one of the best sleeps. It was so close to major landmarks and will certainly come back to stay.

I have travelled with my cousin and we loved the location and the modernity of the hotel. Beds were very comfortable and firm which provided for a very good night sleep. Shower was fantastic and the marble all around gave us a feeling of cleanliness and care. The indoors pool is small but enough for a relaxing momento after the morning workout. Kind service throughout the stay. :))

La casa del siglo XV, el buen gusto y los detalles en los espacios comunes, el magnífico desayuno con productos de primerísima calidad, y la terraza con vistas a la planicie del Alentejo serán siempre una razón para volver. Una sugerencia: Guarden un pastelito de nata o un dulce cualquiera por si una huésped necesita un pequeño placer para un mal momento. No cuesta nada.. Por lo demas, felicidades al equipo! .

Wir hatten einen wundervollen Aufenthalt in Evora und haben uns das MouraSuits Hotel gebucht. Der Check-In war super freundlich und wir durften unser Zimmer sogar eher beziehen als angegeben. Das Hotel bietet einen extra Parkplatz, sodass wir auch keine Probleme hatten unser Auto abzustellen. Wir hatten ein Superior-Room für 2 Personen mit Blick auf den Pool. Das Bad ist wunderschön ausgestattet mit einer Regendusche. Der Pool ist auch angenehm kühl gewesen, aber nicht zu kalt. Das Frühstück war ein Traum. Wir konnten uns unsere Eierspeise dazu bestellen ohne Aufpreis, es gab diverse frische Säfte sowie Käse und Wurstaufschnitt, Gepäck etc. Wir kommen auf jeden Fall wieder.

This hotel is amazing! The rooms are spacious and very clean, the restaurant is great, there is an indoor pool, a sauna and a gym and the outside areas are also great. You don’t need to leave the premises. What makes this a five star rating: twice a day the rooms are provided with water. At the end of the day they will bring biscuits by, the restaurant is open all day (great when traveling with kids) - also for room- and pool-service. There are many activities for kids and they provide the cutest little presents for babies by arrival. They just have much attention for detail and really make an effort to make your stay pleasant! Make sure you don’t mind kids, since there are many of them ;)