Premier Inn Exeter (Countess Wear)

Good hotel , extremely friendly staff especially Hayden whom went out of his way to make things as easy as possible. Couldn’t ask for more from him and nothing was to much trouble. Great person to have on the front desk and very professional while also being friendly

rooms were spotless, service was brilliant! one of the best restaurants i’ve eaten in and hayden at the main desk was an absolute star would highly recommend a stay

Great location, excellent service seamless check in, excellent polite and helpful staff Comfortable room and a high standard of cleanliness. I needed to get from Honiton to Great Torrington and would have arrived too late so needed a stop over between. Location was therefore the initial deciding factor but to have a luxurious and great value option was an extra bonus.

Great service, Diane was amazing on reception made us feel very welcomed, great stay with comfy beds, had an amazing time, would definitely recommended, room was clean and nice on arrival, with easy access to restaurant and city centre just a few minutes away.

Stayed the night to visit friends in town, not to long a walk along the river to the centre and a garage opposite for any thing needed if you don't fancy the somewhat depressing pub attached to it. For the price its a good night stay, surprised the room we had contained a bath with the shower! A welcome surprise

Arrived early for check in. And explained to reception that I had a long drive. Haydn on reception was very professional and understanding He went out of his way to help Room was ready and very nice Light and airy with nice views across fields Totally fantastic service

Although the hotel is on a busy roundabout the rooms are set behind the Beefeater restaurant and are quiet. Check-in was friendly and efficient and the room was very neat and clean. Good access, 10 minute drive to city centre. There was a problem with the bathroom fan that ran and made different noises even when switched off. Hannah at reception offered a room change immediately and made sure everything was OK for us. The free WiFi was a bit slow and kept dropping out, probably to encourage people to pay for the premium WiFi. Overall it was the usual satisfactory no-frills experience you expect at the price.

We had a lovely stay at Countess Wear. The building is in need of renovation but they make up for this with the friendly staff, in particular Hannah who was very helpful. We stay here often because of the warm welcome. An added bonus is free parking.

Hayden on the front desk was super helpful and lovely, the rooms were very clean and the beds were comfy! Breakfast in the morning was fab, they were all very lovely especially Charlotte, it's a shame there wasn't a hot breakfast buffet as the staff were rushed off their feet.