Hotel Mesra keluarga di Abidjan

Excellent service by front desk staff when checking in/out. Especially Stephie & Mauthy. Good meals at Le Brasserie. Room service was excellent. Conference facilities were excellent. Front desk staff helped with taxis. I would recommend Sofitel Abidjan to other friends and colleagues.

Very good Hotel, even it can be classed 4*+, just I didn't like that we should pay always in advance for restauration, it can be managed at the checkout as other hotels

Room is decent but there's a door in an odd place , between the entrance /closet/toilet area and the where the bed is....door is ajar and doesn't closed properly..knock onto the side of the door last nite whilst going to the toilet. The toilet was cleaned completely...and the coffee cups are stained

The hotel offers a complimentary shuttle from the airport, and they reportedly have staff waiting for you with a hotel sign after customs. My travel agent had informed the hotel of my arrival, but when I exited customs, no-one was there. After a 16-minute wait and some phone calls, the driver arrived. Traffic in Abidjan can be heavy, it took us about 45 minutes to reach the hotel Check-in was quick and friendly, and the receptionist spoke some English although to my surprise many other staff members did not; there was a constant language barrier. However, in the restaurant, they always had someone there who knew English well enough. My room on the 10th floor was rather small for a five-star. The bed was comfortable and there were sockets by the bed, and in addition, there was a coffee table, an armchair, a desk, a fridge, a safe and a 0.5 L water bottle in the room. A/C worked well. Overlapping curtains helped keep the light out in the morning. The room was recently renovated, in very good condition and felt fresh and clean. Wifi was free, unlimited, easy to use, fast and reliable. The bathroom came with an overhead as well as a hand-held shower, no bathtub. The shower worked nicely the first night, with ample hot water and great water pressure. However, for the next 55 hours, the hotel experienced immense trouble with their water system, and all I could get for two whole days was cold water and an awful water pressure. Taking a shower was almost impossible. First, they promised to fix it by 10 am, then noon, then 5 pm, then 10 pm and after that there were no promises anymore, and no compensation offered, either. I requested complimentary breakfast, which I got on two mornings. In the end, the problem was fixed after 55 hours. Amenities in the bathroom included slippers and a bathrobe as well as single-use shampoo, shower gel, body lotion and a bar of soap. No conditioner. I appreciate the single-use items as I don't find the wall-mounted containers – that so many hotels nowadays use in order to save money – hygienic. In addition, there was a shoeshining sponge, much needed in dusty Abidjan. Breakfast was served in the ground floor restaurant from 6:30 to 10. The buffet cost 16 000 CFA, which is a lot, but by African standards, the buffet was very good and items such as cheeses and ham were of high quality. There were several hot items as well as an egg station with omelettes served to the table. Cold items included all the basics as well as several types of salads and some Arabian items. I did not have dinner in the restaurant, but ordered room service a couple of times. The food came quickly and was of high quality. By Western standards, prices are fair even if they are very high for locals. There is a small swimming pool with surprisingly cool water on the mezzanine floor, open all day. The hotel is located in the Plateau business district, two blocks north of the most central area. I found the location good, and reaching other neighbo

It is a right place for biz travelers to stay over Everything is good and had a pleasant stay

Excellent 3-star hotel, with an enticing value for money ratio. The hotel premises are situated in a highly strategic position, not far from the airport (current fare by taxi 3000 FCFA max.) and really close to the lively areas of Marcory/Zone 4C and Koumassi. Both the PRIMA and Cap Sud shopping centres are within walking distance. Rooms are clean, quiet and comfy, completely aligned with the usual Ibis standards. Very good A/C. Powerful free WiFi. Local and international TV chains available, also in English language. A well kept medium-size outdoor swimming pool is available (hotel guests only), as well as a restaurant and a 24/24, 7/7 bar. Staff are polite, friendly and ready to help whenever needed. Throughout our stay my family and I felt very safe thanks to the effective security measures in place. Covid-19 prevention and protection protocols fully applied. This hotel has definitely become the basis for our future stays in Abidjan!

Je suis ravi d'avoir séjourné dans cet hôtel à Abidjan. L'emplacement est très pratique, étant donné sa proximité avec les grands magasins et la multitude de restaurants alentours. Le personnel était extrêmement accueillant, souriant et professionnel, ce qui a grandement contribué à rendre mon séjour agréable. Les chambres étaient confortables et propres, avec tout le nécessaire pour passer un bon séjour. J'ai particulièrement apprécié le petit-déjeuner qui était délicieux et varié. Je recommande vivement cet hôtel pour ceux qui cherchent un lieu de séjour agréable et pratique à Abidjan