Hotel Mesra keluarga di Haikou

Impressed with the usage of AI technology on the room itself. Nice & comfortable room in a pretty decent location. Helpful & polite staff.

Let's start with the positives. The rooms at the hotel were undeniably great. They were spacious, well-designed, and offered a comfortable ambiance. I particularly appreciated the attention to detail in the room decor, making it a pleasant space to relax after a long day of exploring the area. The hotel's breakfast selection was another highlight of my stay. There was a good variety of options, and the quality of the food was quite impressive. Starting my day with a satisfying breakfast definitely set a positive tone for my daily adventures. Though the overall service at the hotel was just okay, there was one staff member who stood out and made a significant difference in my stay - Kitty. Kitty's exceptional assistance and attentiveness were truly commendable. She went above and beyond to ensure I had everything I needed and provided excellent recommendations for local attractions and dining options. However, there were some glaring issues that affected my experience. First and foremost, the Wi-Fi connection was terrible. As a traveler, having reliable internet access is essential for staying connected and planning daily activities. Unfortunately, the unreliable Wi-Fi at the hotel made this difficult, and it was quite frustrating. Additionally, the swimming pool was a letdown. Despite appearing beautiful in the pictures, it was actually dirty during my stay. I was looking forward to relaxing by the poolside, but the unclean water made it an unappealing option. Furthermore, the location of the hotel was a significant drawback. It was far from most of the popular attractions and amenities, making it inconvenient and time-consuming to travel to places of interest. I found myself spending more time commuting than enjoying the destination itself. On the culinary front, while there was a restaurant called ”China First,” the food was indeed excellent. However, I can't overlook the fact that it was expensive, and overall, the hotel felt overpriced for the amenities and services provided.

We were passing through Haikou and needed a good value place to stay. Room was recently refurbished. Staff helpful and friendly. Booked the family room with kids theme and separate kids bed. Very pleasant stay. It also has a ball pit and play area for kids. Perfect for my 6 year old boy.

酒店環境特別贊，房間佈局合理，洗手間是乾濕分離的，非常乾淨沒有任何異味。海南這邊都聽説是很潮，但住在這家酒店，一點都沒有感覺有那種很潮濕的感覺，空氣非常的流通，每個房間都有窗户，而且房間的空調是中央空調的呢，冷熱功能都有的。他們家還有一點我個人很喜歡的，他們可以單獨領免税店的優惠券，上面有提示滿減，不過要提前規劃好自己想要買什麼，護膚品，化粧品，儘量在一家店去購買，湊夠金額就可以享受滿減，需要的朋友可以參考一下我這個過來人的建議。

Atour light is a great hotel even though its not as big as other hotels. I like to praise the staff'for their positive, helpful attitude. I am satisfied with their service, especially a young man by the name of Yan Yee who goes beyond his duty to help with translation of english. Assist in booking our cab and assist especially with the mandarin address which we were clueless. Kudos to all the front line staff and ground staff who were very helpful even when they were busy. A young cheerful lady staff (did not get her name) was also very helpful too in helping us on our final day of checkout when we have difficulty with the didi booking App. We very much appreciated their fantastic service, the past few days of our stay here. Keep up the good job. Your management should be very proud to have such a great team. Our 4-nights stay here was made pleasant. We wish to thank the staff, senior staff & everyone for the service rendered. Our rooms are 1306 (me) & 1307 from 20-29th Nov 2024 and we are from Singapore. 👍🙏

2nd time staying here Near to haikou dong high speed rail Counter service is good. Helpful over the booking of transport. Not all apps back home is applicable here. The room is spacious and clean. In evening, a warm receiving welcome message tag with a handmade towel. Very much appreciated after a tired day. Breakfast is average (limited depends on demand) Cinema is located just next to hotel. Mini bar too. Many shops to room around. Near to MEI LAN airport. 20mins

Really friendly staffs! Although we only stayed for a night, we really enjoyed our stay. Will definitely be back again if we visit Haikou again!

Great location (though 30 mins from the airport). The staff were helpful and upgraded our room. The hostel is in the middle of town and around the back is the bus stop for the #3 on/off tourist bus which takes you to the beach and harbour areas. A 2 hour round trip, so a nice cheap way … 5CNY (have the correct cash) to see the area. Lots of food options in the area, but make sure you eat up at lunch time as most places were not open at dinner time.

Hotel Review: A Family-Friendly Retreat with a Notable Drawback Overall Impression: The hotel seems to be a solid choice for families with young children, offering comfortable accommodations and a satisfying breakfast. However, the lack of nearby amenities might be a significant drawback for those seeking more external activities. Pros: * Family-Friendly: The hotel appears to be well-suited for families with young children, offering comfortable and safe surroundings. * Pleasant Breakfast: The breakfast options seem to be enjoyable and satisfying, providing a good start to the day. Cons: * Limited Nearby Amenities: The hotel's location might be a bit isolated, with few options for dining or activities nearby. This could be a significant inconvenience for guests seeking more variety. Recommendations: * Plan Ahead: If you're staying at this hotel, it's advisable to plan your meals and activities in advance, as there might be limited options within walking distance. * Consider Transportation: If you're comfortable with it, renting a car or using public transportation could help you explore the surrounding area and access more amenities. Overall, while the hotel offers a comfortable and family-friendly experience, the lack of nearby amenities might be a limiting factor for some travelers.

兩房一廳，住的很舒服，管家提前告知了民宿地址和密碼，房間乾淨，安靜，設施齊全，海口天很熱，每天還能洗衣服，還有餐具，水果都可以切，很方便，管家在住店期間還會關心我們日用品夠不夠用，不夠還幫忙送來很多，太感謝了，下次開海口還住這裏，地址也優越，去哪裡都方便