Hotel Mesra keluarga di Almeria

Cleanliness: The room and the bathroom was spotless and very spacious for the price we pay. Can not fault it at all Location: The hotel is on a corner of roads. It wasn’t easy for us to spot the first time when your driving. You have to park and walk, and then you will see a sign for the hotel. There is no free street parking unless you park after 2030-0730, but during the day you will struggle. The hotel provides parking but for an additional fee. There is also a supermarket next door that serves cheap or reasonable shopping items which we used. Service: The staff were lovely during check in and check out. The hotel had its own restaurant and the staff over there were lovely. Amenities: The hotel has its own private swimming pool on the first floor. It’s not heated so we didn’t use it as the weather wasn’t warm either. The room had towels and toiletries provided including a hair dryer. There was running hot water. Downside: I couldn’t say anything bad for about the hotel. For the price we paid, we experienced only the best. The only issue we had was parking since we didn’t want to pay the additional fee but other than that, I couldn’t complain about the hotel at all

I cannot understand the bad reviews. We had an excellent experience here. The room was clean and nicely decorated. The location is very good at the city centre and close to the attractions. We had chosen a spa package, which is highly recommendable and included chocolates and prosecco. The spa experience was amazing, which we have also reviewed separately in more detail. The staff were extremely kind and helpful. When we arrived early at 12, they let ut stay on the rooftop pool all day until our room was ready. Great customer service! And when I forgot my Spanish abanico at the hotel, they found it for me, and kept it for a week until I returned to pick it up. A special thank you for your help and honesty! Breakfast was good and the views were stunning from the rooftop to the Alcazaba. Very luxurious. They even opened the breakfast serving 15 minutes earlier than usual, so we had the chance to enjoy the breakfast and still catch our early morning bus. Just a perfect stay here. No puedo entender las malas críticas. Tuvimos una excelente experiencia aquí. La habitación estaba limpia y muy bien decorada. La ubicación es muy buena en el centro de la ciudad y cerca de las atracciones. Habíamos elegido un paquete de spa, que es muy recomendable e incluía chocolates y prosecco. La experiencia de hammam fue increíble, que también hemos analizado por separado con más detalle. El personal fue extremadamente amable y servicial. Cuando llegamos temprano a las 12, nos dejaron quedarnos en la piscina todo el día hasta que nuestra habitación estuvo lista. ¡Excelente servicio al cliente! El personal fue extremadamente amable y servicial. Cuando olvidé mi abanico en el hotel, me lo buscaron y lo guardaron durante una semana hasta que volví a recogerlo. ¡Muchas gracias por su ayuda y honestidad! El desayuno era bueno con las vistas impresionantes de la Alcazaba. Muy lujo. Incluso abrieron el servicio de desayuno 15 minutos antes de lo habitual temprano por la mañana, y gracias a eso tuvimos la oportunidad de disfrutar del desayuno antes que nuestro autobús sale. Simplemente una estancia perfecta aquí.

Generally much nicer than expected from other 3* Spanish hotels. Well decorated and clean. English spoken by receptionists. Large lobby and breakfast room. No bar or food served other than breakfast. Breakfast simple self service adequate continental fayre with no hot items unless toast counts. Room large enough, again with simple adequate facilities but must complement the powerful shower. Bottled water in fridge was chargeable at 50 cents for 500 ml. Although good quadrupal glazing killed the street noises, there was internally poor noise insulation between room and corridor.

The hotel itself is amazing but: - Shower door did not close properly and therefore we got ”floods” everyday in the toilet. - Mosquitos: I do understand that we are in a ”wild” enviroment but it was amazing every time we open the curtain of the terrace how were falling many mosquitos. During the night, going to the toilet was an expirience as well. Too many mosquitos...they should try to do something with this. - Meals: they do not include beverage, its normal until you are charged 3'5€ for an opened bottle of water when they should serve or at least give the option to have it for free since the law says that. - Checkin: the girl of the counter just told us, ”hey scan this QR code and everything is explained”, why shall I download an app of the hotel? is it so hard to explain just in few second all the activities of the hotel? - Breakfast: Bakery quality worse than any other hotel I tried... Speaking about amenities hotel is perfect, big pools, nice decoration, buffet was ok and it has direct access to the beach. Its a pity that the service is not at Barcelo level standards.

Stayed here for 2 nights (should have been 4 but after the first night decided to return home early yesterday). Food was very disappointed in the both the buffet restaurant and the pool bar/tapas bar. A lot of the food in the buffet restaurant was cold, both in the evening and at breakfast. Very little choice for children. Very expensive (190 euros for 3 adults and 1 child). We ate in the Tapas bar in the second evening. Service okay and we got by with our limited Spanish! We were still waiting for our son’s food after we had finished eating. When it finally arrived ,he ordered a rack of ribs which consisted of 4 ribs and some chips. Not a vegetable or salad in sight (although think I was more bothered by that than him!) Live entertainment outside both evenings but for those with young children, it goes on until 11.30 so may not be ideal. It is in a very Spanish area with very little to do or visit outside of the hotel. Some cafes which are very well served by the Spanish locals. Beach location is great and you can walk along the beachfront for quite a way. Rooms are lovely and spacious although air conditioning didn’t work in the children’s room. My daughter left her shorts around the pool area although when we asked on departure they hadn’t been handed in. However, whilst we were waiting to depart at the airport we had a phone call from the hotel to say they had found them and would bring them to the airport. We were grateful to them for this.

L’appartement est moderne et confortable, bien situé dans le centre d’Almeria, il bénéficie d’un parking privé à 5mn, en supplément. En ce qui concerne le n° 11 que nous occupions, c'est un couloir, : 20 mètres de long sur 2,50 m de large. Il est très sombre, obligation de lumière électrique en journée. La salle de bain est inexistante : un lavabo dans les WC, une douche minuscule avec une porte vitrée dans la chambre, pas d’intimité si l’on est quatre. Pas de rangement, une tringle de 40cm avec 5 cintres et 3 minuscules tiroirs, dérisoire pour 4 personnes. Le coffre fort ne fonctionne pas, faute de piles. Il faut mesurer 2,50 m pour atteindre le système de fermeture des rideaux! Piscine agréable sur le toit mais le bar ne fonctionne pas et les fauteuils sont recouverts de housses, donc pas utisables. Très dérangeant, une sorte de désodorisant qui fait tousser est envoyé à intervalles réguliers par la bouche d’aération du séjour. Le bouton de sonnerie de l’appartement est mal placé, les gens sonnent pensant qu'il s’agit de celui de la lumière, dérangeant. Pour finir l’accueil est entièrement ”robotisé” : une machine à l’entrée pour scanner les passeports, payer, obtenir les clés.... Cet appartement ne vaut pas le prix.