Hotel Mesra keluarga di Leeds

The Hotel is very close to the main roads and easy to reach , check In was quick and efficient. Room clean and fresh. Since our last visit here the Changing rooms of the leisure have been upgraded and all the leisure centre a pleasure to use once again. The Restaurant and Bar area has been refreshed too with accompanying Good level of customer service. The City centre is a comfortable 20min walk passing by a number of attractive bars and restaurants, we had a nice Thai meal at Zapps. On the downside, for the second time our room fridge was defective, I'd be checking 1st next visit. The cooked breakfast was very complete but not very hot, the choice of cold choices was comprehensive. One Great advantage of staying at the Plaza is its even easier on the way out to access the M621 and Motorways and not have to negotiate the Ring road network. It's always our 1st Choice when we go to Leeds.

Couldn't recommend this hotel enough. Fantastic position within 10 minute walk from train station. Our room was a good size, very clean, cosy and decorated beautifully. Staff were very helpful. The breakfast was excellent with a good selection.

Hotel is well located for our trip into East Leeds. A pleasant landscaped area lots of places to eat. The hotel is modern very clean with friendly staff. Absolutely met our needs and would definitely stay again

I have stayed at the hotel so long it's clear that it feels like home and I can honestly they they don't go less than above and beyond to help you feel at ease and at home I have not one complaint to make other than, can't you just let me live there guys xx 🥰 Helen on the desk is one of the loveliest people you'll probably encounter and if there's an issue they try their best to deal with it in a favourable manner so that you don't feel awkward or embarrassed, well once they know you better, you'll have to remember how many people they all deal with minute by minute and they aren't all reasonable, understanding or rationale but they all seem to keep their cool and keep a light humour to the situation which is lovely xx

This was definitely a mixed visit. On arrival we were checked in quite quickly receptionist was firmly enough although the reception desk itself seemed more like an information hub then a check in desk so the initial walk in was a bit confusing for me and my partner who don't stay in many hotels.. the one main thing that I noticed in the reception area is just through a set of double doors towards what would seem to be a fitness studio with an overlook of the pool had a chair with quite a nasty looking stain picture included. On arrival into the room things seemed clean tidy and presentable although there were a couple of things that could have been better for example one normal sized towel and 3 hand towels wasn't great and 2 towels would have been better, the toilet roll was very basic and clearly the cheaper stuff which you wouldn't so much expect when staying at a village hotel, there was a tile missing on the bathroom floor with a questionable amount of dust and dirt inside and around this hole and finally the doorframe seemed to be hanging off pictures of this are included. We had a look at the restraunt menu and it's safe to day if you don't fancy a burger, salad or chicken wings you will have to make other arrangements as we did by visiting the local residence 74 cafe about a mile away where we had a lovely time great food and a reasonable meal price. The bar is quite an open space and at first a bit confusing as there are some cinema chairs and big tvs but only playing the news. We had a drink I'm the evening this was probably priced for the venue but at £15 for a single vodka and lemonade and a double whisky we decided on only one when we found out that the bar closed for residents at 11pm which we found a bit early as other places stay open for residents. Room service would have been an option but from what I read this finished at 9.30pm and the is no in room phone to order such. Sleep was comfortable and sheets were clean it was just very hot as the window barely opens, there was no fan provided and no aircon. The TV also says its an Internet TV but upon attempt of connection no services were available. This morning the hotel seemed alot calmer and relaxed, we weren't sure of the breakfast procedures at all so we just sat down and were asked our room number but my partner got quite frustrated as she is autistic and no clear instructions were given it took us a while to source out breakfast and when we did we noticed it was very limited consisting of mushroom scrambled egg starnge potato circles beans tomatoes sausage and bacon. Honestly for me hash Brown's and black pudding are staples of English breakfast and should always be included when possible but unfortunately they were unavailable. I was going to ask a staff member but only one was seen briefly. There was also a High table next to us that was very dirty and when the staff member went to clean she simply sprayed it didn't wipe it and moved on, this didn't seem very hygienic. Breakfast was very average the addition of streaky bacon and chipolata sausages as opposed to tradition thick sausages and back bacon seemed very odd and definitely not our cup of tea! Coffee was not good atall however they do have a starbucks with is great because we do enjoy it. The night receptionist seemed to keeping a very close on me without speaking I found this quite lntimidating as a hotel guest and would have preferred him to ask me any concerns he had other than staring at me until I awkwardly said hello in which he just smiled and looked away briefly until I did then followed me with his eyes towards the stairs and no doubt watched me on camera until I entered my room. Overall a fair experience perfect I guess if you just need a quick room and have to extra money to burn but not ideal for us so probably wouldn't return.

Very nice owner. Excellent service.

Staff are helpful, breakfasts service was excellent.