Hotel Mesra keluarga di Tel Aviv

Great location and the hotel provided us with the use of their business center, with light snacks and drinks daily. Hotel staffs are friendly and concierge service was superb in advising places to visit. Would love to stay there again if I ever go back to Tel-Aviv. Missing the city already!

TOLLES HOTEL, SUPER LAGE TOLLE SERVICE EINFACH TOLLES LAND DANKE 🌷🌷🌷

The hotel is beautiful and comfortable. It is right across from the beach, rooms have gorgeous views, and the food is excellent. The staff has been so wonderful, especially Avi the manager. He is so gracious and attentive. During Breakfast and during the day, he came to check in on us and see if he can help us with anything while giving us advice to plan our activities for the day. Dan Panorama - Tel Aviv is so wonderful, and we will definitely come again!

Great location at the 'entrance' to Jaffa with views of the sea, broad walk up the coastline with all the modern high rise of Tel Aviv. Old city behind has lots of charm, restaurants etc. One morning we comfortably walked along the seafront right up past the Hilton and back as well as all around the port area / centre of Jaffa. Hotel is beautifully and tastefully restored / built, it is charming and stylish. We felt welcomed on check-in (I think it was Dean) and although arrived early, our room was ready. We had booked a basic room but were very fortunate to get upgraded 2 levels to an Executive Room on the 4th floor (with access to Lounge). We overlooked the roundabout, views of sea and coastline, totally lovely. Room is beautifully designed, very comfortable, good size, fabulous large bathroom with separate rain shower. We were here 2 nights only which included Holocaust Memorial Day so all restaurants/leisure closed from 6pm in the whole of Israel. Luckily hotel catering remains open. One would have thought that as a guest of the hotel, they should make sure that there is space in their restaurant and only keep it for in-house guests. It was not the case. No space in restaurant but managed to eat in the bar which serves a limited 'milk' menu including sushi. It was still pleasant, we ordered a pizza to share which was decent. The lovely Sophie made the experience more pleasant and kindly remembered we wanted some milk to take back to our room for our Nespresso in the morning! A note on the 'Mediterranee', the Lounge incase you need to decide whether to book a room with access. It is only open 12:30-6:30 so great if you usually have lunch and beverages. The food is top notch. A fabulous, delicious and well presented array of mainly mezze dishes including various cold fish, some hot dishes (pasta and vegetables) as well as fruit and some sweet things. Wine, tea/coffee, some spirits but couldn't see any mixes apart from fruit juices. Lovely deck outside to sit and relax. Only negatives - staff can be a bit aloof and not very attentive or proactive, especially up on the pool area for service and cleaning up. - bed linen felt cheap (though towels nice), not high cotton count like one gets at most 5* properties I have been to Tel Aviv a couple of times before for business and stayed in one of the modern luxury high rise. If I came back, this is the only hotel I would stay in.

I booked 3 rooms the room and the hotel not Cleaning at all and more then that we had in my room few animals running under my bad!!! The pilow was with sma off someone elth When Ever i asked - the team help very nice pepole

What makes Sheraton Grand special is their wonderful staff. They made me feel like home so much, it was hard to leave. The quality of service was great. The restaurant and lounge food services were fantastic. Everyone was friendly and professional, not to mention food was superb and delicious. Too many people to mention, but I'll try; Mazal, Anastasia, Adan, Guy, Janice, Marlene, Elena, Ray, Alexander, Lilah, Phyo, Nemia, Yevgeny, Yaroslav, Svetlana, Daria, Mary Anne, Rose Anne, etc. The customer service manager Henry was super helpful. I am glad I stayed at this hotel. I would come back anytime, and highly recommend it to anyone. Thanks to all staff for wonderful memories!

What passed for a five star hotel in Tel Aviv in the fifties—or even in the eighties when this hotel was seemingly last updated—is no longer competitive. The hotel feels tired and sorely in need of updating and maintenance. Room furniture is beat up and worn, with really shabby carpet—at least in the deluxe city-view room category—and the pool area is sorely in need of a refresh and better maintenance—glass surrounding the deck area seemingly has not been washed in decades, reminding me of NYC subways in the seventies. The elevators are also really depressing, like a Time Machine to the days when Israel was a developing country. But what really lets the hotel down is the breakfast buffet. The dining room is poorly arranged, making even just reaching one’s table akin to navigating an obstacle course. And securing coffee is nothing short of an ordeal. A coffee stand staffed by just one server generates lines of guests worthy of a high school cafeteria. And if you should want milk for your coffee, it is not on offer at the coffee station or at the table. You have to go clear across the dining room to the cold cereal section of the buffet with your hot cup of coffee. And the food offerings just don’t compare favorably with what the competition is doing. But, front desk staff were helpful and welcoming, which cannot always be said about everyone in the Israeli hospitality industry.

Very nice hotel friendly worker

Hotel was ok, with a good location near the beach and after a day in the office it is nice to unwind and walk along the beach. However my rating is because they took my dirty laundry bag (not the hotel one) which was hanging in the bathroom without any prompting from me and then when I complained they said that it was not removed by them. Implying that I was at fault. It has disappeared and I got a lame apology from the reception after insisting several times that they search for it. When repacking my suitcase also found out it had been searched (only had a cardigan and 2 t-shirts inside). Definitely not returning there. Since this is the hotel used by my company, I will be sharing my experience

We enjoyed a great week at the Elkonin, the staff could not do enough for us. Our room was beautiful but a little small and we were quickly shown a choice of two other rooms. The bedrooms are beautifully apointed and some have charming terraces looking out onto Lilenblum St (no sound at all from the road when the balcony doors were closed). The breakfast was held in an attractive large room on the ground floor. There was some outside space but it wasn't as nice an area as the breakfast room. The breakfast was a fabulous Israeli breakfast, served individually not buffet. We enjoyed working our way through the menu! There was a huge stylish bar but we never got to drink there because we were too busy exploring the city's nighlife. At the top of the hotel is a wonderful roof terrace with pool and the most amazing view across the city to the sea. We spent quite a few hours relaxing by the small but perfect pool. The hotel is on the site of an old house owned by the Konin family. It has been wonderfully restored and offers a tranquil place right in the heart of Lillenblum and Rothschild. We would definitely return!