Hotel Mesra keluarga di Puerto Escondido

The stay in the hotel was wonderful - the grounds are lovely with a very relaxed and happy feel to the whole place and the staff were all very friendly. We just had room and breakfast so didn't eat that much in the hotel but all the food that we had was excellent. The rooms were were excellent - a little bit tired in some parts, but then that's the case for every big hotel that i've stayed in and they were well cleaned every day. The public areas were all well maintained and cleaned. There is a bit of a hike down the stairs to the attached beach club (Cocos) but there is a shuttle bus if you don't feel up to it. I'd 100% go back there and wouldn't hesitate to recommend it to family and friends

This hotel is so run down that I’m baffled as to how it is still operating. In my opinion the positive reviews are illegitimate, if you order by latest reviews and the lower ratings you’ll find what I wish I had read before we booked here. In summary, the hotel reminded me of the places I would stay at when I went backpacking on a shoestring 20 years ago. So on arrival as a family of 5 for a week-long relaxing break from London, we were mortified to discover the state of the hotel and the adjoining beach club. Think mouldy plastic sun loungers (all of them), soft drinks served from a 4 litre bottle which was flat, cracked mugs and tables, mouldy showers and grouting in bathrooms (we had two rooms and both were similarly bad), damaged walls, bobbly, stained and grey bedsheets and tatty grey towels..to name a few of the issues. In addition to the bad state of the property, the service was abysmal. No beach towels left at the beach club, no tables for breakfast available (told to just wait), used drinks from others left outside our room all night and day, indifferent staff when I complained. We awoke to a loud scratching sound in our room which turned out to be a big crab fiddling with the electrical wires! When I demanded it be removed the staff did nothing until I complained to the manager. This hotel was so poor on every level that it bordered on comedy; it was simply unbelievable given how it presents itself on its website. The website photos are extremely inaccurate and misleading, as can be seen from my attached photos. For example, the “putting green” was so old and decrepit that it was not possible for the kids play with. We promptly left after one night (I will be seeking a full refund) and checked into the hotel next door (VillaSol) which thankfully had availability, has been very good and has an absolutely fantastic beach club- and is CHEAPER than Posada Real!! The fact Posada Real charges the prices it does is pretty much fraudulent! So save your money and your holiday and go next door.

I had a basic simple room facing the pool, it was quiet, I slept well. Room had its basic amenities, a double sized bed, a mounted TV, AC, a ceiling fan, a table two chairs, a fridge, a safety box, sink, a small hair dryer. The room is just right for one or two persons. The pool is pretty and inviting. The front desk reception, housekeepers, and restaurant employees were all friendly, helpful and professional. The hotel is surrounded by restaurants, shops, and the beach is right across the street. Great location for sure!

Hola viajeros, pues para ser sincero el hotel tiene un excelente costo-beneficio. yo quede encantado con la vista a la bahia principal y a la hermosa playa de zicatela. Desayuno rico y variedad cumplidora, la habitacion tambien ok, solo el HVAC no enfriaba, pero el abanico en techo, fue suficiente. La alberca deliciosa, climatizada a la perfeccion y con la aplicacion de quimicos super limpia. Las chicas de recepcion un poco serias no tan amables, pero resuelven y te atieneden con respeto. Cada quien habla como le va en la feria, pero yo recomiendo 100%. Sin duda regreso a una de las playas mas increibles de la republica mexicana.

When I arrived in my room, the first thing I said was, what a beautiful and spacious suite! I didn’t use the living room side at all, other than to store my backpacks on the dining room table. The bedroom was nice, and the bed was decent. The bathroom had a nice design and although it took some time for the hot water from the sink faucet to heat up, the shower hot water did not heat up at all, so my shower was an uncomfortable cool temperature water. The air conditioner worked well, and the property was extremely quiet at night, which I very much appreciated. The pool and lounge area looked to be relaxing, and was quiet while I was there. The only things I did not like, was housekeeping came into my room even though I had the sign on the door knob stating do not disturb, so I didn’t appreciate my sleepwear being folded and placed on my dirty suitcase. The other thing was, the small cockroach I found under my pillow trying to scurry away before disposing of it, then the spider in my bed the day of packing that I needed to eliminate to ensure no hitchhikers back home.

Me encantó el lugar, me sentí en casa, definitivamente regresaría!

El hotel está céntrico y, a pesar de ser un poco viejo, tiene su encanto y está limpio. A veces, no todas las noches, se oye ruido de una sala de conciertos al lado (bastante alto). Lo peor del hotel fue la recepcionista, le costaba darnos cualquier tipo de indicación y era bastante borde. El último día, teníamos el check out a las 12 pero el vuelo no salía hasta las 17:00, le preguntamos que si podíamos dejar la maleta una hora en algún sitio y nos dijo que no (nunca nos había pasado), le preguntamos si podía llamar un taxi y nos dijo que se cogían en la calle (sin dar muchos más datos). El primer día, cuando volvimos de la playa la puerta de la habitación estaba abierta (habían limpiado y la habían arrimado sin cerrar), no pasó nada pero teníamos en la habitación todo…