Hotel berhampiran Chinatown, Faro

My wife and I stayed at this Hotel at the start of June 2023 for 5 nights. I cannot be more complimentary about the service we received from reception staff, breakfast staff and the two 'managers'. My wife has limited mobility and would use a wheel chair. Everything possible was done to make her stay as full as possible and our lovely room, at the front of the hotel was full of tech and extremely comfortable. Not a beech hotel but a glorious city break base, and Faro has more to offer than you might think. Many thanks to Ricardo and his team. Apologies if spelling is not perfect.

It’s a good hotel near everything. Staff is friendly and helpful. If you can find a good deal, it’s definitely recommended. Just the bathroom leaks a lot when showering, which can be annoying if you’re staying many nights.

We stayed here for one night as it’s close to the airport and meant that we could explore a bit of Faro before we left Portugal. It’s in a really good spot, close to the marina and the hotel was easy to find. Rooms are very clean and provide all the amenities you would need, including really good air conditioning!

Highly recommend. Flawless hotel, excellent service, super friendly staffs, amazing food quality. Every detail of our stay has been incredible. Also a special mention to the extremely helpful reception team. 2am room service is top notch, also one reception lady is so kind, she went above and beyond to help us to find a good Presunto, we will definitely come back because of the great service, which made our holiday stress free and enjoyable

Very welcoming at check in. Noa cafe on site is fab, with beautiful fresh and healthy food. Lovey, large kid friendly pool. Easy access and parking right opposite the apartment. Clean, but slightly dated apartment.

Absolutely gorgeous grounds and building, spent a few hours wandering the public gardens and the private grounds, the house and enjoying the pool. Fantastic services, delicious breakfast, lovely front of house staff. Would recommend eating dinner in the village, I enjoyed delicious dourada and wine for 10 euro at O Belo Sol. Taxi from the palace to the airport is 20 euro and takes 20 mins.

Is it a very comfy hotel and location is super convenient in the huge supermarket and centres everywhere just 15 min walk and go to islands ferry port is 20min u can buy tickets there for 4 4€ , the concept is new inside the mall is the hotel and have nice Decor model , just the breakfast can be improved

Very clean and new hotel. The carpets in the hallways were brilliant - well thought out to make wheeled suitcases easy to pull; also stylish. Bed was super comfortable, AC very effective, room was kept immaculately clean by friendly cleaning staff. Friendly staff served breakfast and in the roof top bar which was amazing, with 360degree views. Dipping pool and sun loungers were well-used; hard to get a lounger in time! Downside: some very odd management decisions. Despite description on Trip there was no cafe, no lunch or dinner and not even bar snacks! I rang on the 2nd day to ask for a bottle of water … response “Madam, this is a 3* hotel. You only get a bottle of water on your first day”!! Bizarre. I was able to buy a $0.99 bottle from the bar for €2.50! Breakfast: the ubiquitous coffee machine producing the most disgusting coffee - I tried all of them! In the end I risked tea and even the hot water had scum on it. I know I was not alone … bacon - HP sauce standing proud like a statue - no sausages, cooked tomato, fried egg etc! Pancakes and waffles - no syrup! Nice fresh bread rolls and croissants. Sliced cheese and packaged ham. Selection of cereals, orange juice and good selection of fruit. After 5 breakfasts I got fed up. WARNING - I was asked to give them my debit card to pay - she wrote down all the details! After I thought - why? I asked why - she said do they could charge me after I left if anything was missing or broken. I was assured this was legal in Portugal! I told them that was what “checkout” was for! I froze my card but I was really angry and when I have time to get a replacement I will need to cancel it! Balcony nice but only looked onto other rooms! Looking down - WHY NO GARDEN???!!! Just rooftops. I recommend a 4 hour boat trip …. Maybe 30m pleasant walk. Also hire bikes and go to the Nature Reserve - don’t miss Roman Salt Pits and beach crabs ….😊

The hotel is situated a short walk from the centre of Loule. It is a nice, clean hotel with lovely decor and friendly staff. Our room was big, clean and comfortable. The breakfast had a wide variety of choice and was tasty. The only real drawback is the view from our room was uninspiring. Overall, I would definitely stay again and would recommend it.