Hotel Floral di Fenghuang

體驗感不好！ 第一，定的高級大床房，配置是特惠大床房寫的浴缸，洗澡特別不方便，不是獨立衞浴那種。 第二，這麼大的酒店居然不配備一次性拖鞋！衹有涼拖！去樓下便利店找大哥買一次性拖鞋也沒買到，衹能外賣了兩雙。 第三，牀頭櫃居然沒有充電口！感覺這個酒店配置都很陳舊，應該很老了。 第四，中央空調好熱！一晚上睡覺出好多汗！ 下次來鳳凰不會選這家了…

以前在張家界住過山谷花間，覺得裝修有點現代裝修風格。這次決定啟程時已經説沒房了，這五一長假還沒到，大家都急着出門了哦😭😭，本想錯峯出個遊。老闆給安排的可能是收購過來的隔壁店吧，設施舊，淋浴間下水還堵，晚上快12點了打電話後還是有人來處理了下，但還是有異味，可能管道不暢通有點時日了。雖然鳳凰古城精緻靈動，還是有點遺憾的，預想的是住山谷花間，結果住了個山寨版，幸虧心態好當時也沒太影響心情，因為我們白天都是在古城遊覽。天氣也很給力加分🍄🍄🍄

酒店所處位置優越，就在鳳凰古城旁邊，有免費停車，酒店工作人員服務非常周到，贊一個。房間乾淨整潔，因為是老牌酒店，裏面的裝修免不了有些老舊，但是性價比還是很大，來鳳凰古城兩次了我們都是選擇在這裏入住。

強烈推薦這家民宿，先説説位置，地理位置優越 靠近南華門，還可以提供免費停車場，有管家帶去停車，解決了擔心停車的問題，接待我們的是一個小哥，説話靦腆，細聲細語，很有禮貌，介紹了很多美食，在地圖詳細標註景點用筆圈起來，酒店沒有電梯，一直幫我們拿行李，還熱心的幫把空調製好，房間床品很乾凈，陽台窗外的風景也很美，住的很好，已經推薦給同事了

We had the best service of our trip at this hotel- they truly go beyond and above. It was only a 15min Didi from the train station, also the bus shuttle from HSR to the city is right in front of the hotel. The location is perfectly situated at one side of the main bridge, but a nice 5min stroll away such that you are away from the noise on the main ***** (in front of the river). Also, no mosquitoes. We initially booked a riverfront hotel but I am SO glad that we changed to this hotel after actually walking the whole tourist ***** on foot. Legit the cobblestones near the river are terrible, and cars can’t get in so it’d have been a nightmare. Next, Xiao Dai （小代） who helped us and the manager were all so sweet. 小代answered all our WeChat questions extremely promptly (literally 1-2mins), and when we asked about the free laundry self use machine onsite, she offered to have us leave it in our room and do it for us so we could go out and explore. I thought this was truly above and beyond- she picked the clothes up from our room, washed them (separately as well for colours and whites), hung them and sent us a photo, dried them and returned them to us folded and freshly laundered. We were simply floored by this level of service. They are so so so kind and I can’t recommend this hotel enough for their kindness and eagerness to ensure your comfort during your stay. We stayed on the 7th floor in a suite and it was very comfortable- the bed itself and pillows were just right. Sheets felt high quality, pillows not too stiff and high, duvet was fluffy and nice. I liked that the toilet is separated from the shower and vanity- the soft but bright filtered lighting for the bathroom vanity was amazing for getting ready (for the girls who are sick of hotels with dark lighting and can’t do their make up). The room was spacious and although some aspects were a bit outdated, it was clean large and comfortable - we were so happy with our room. They also gave our group of 3 girls 4 room cards which allows for each card to breakfast. The breakfast ayis were so nice and made eggs freshly your way when asked. The cucumber and radish pickles were yummy and we really liked the corn soup and congee as well as all the vegetable dishes. The selection was good for us, as we like clean and simple, easy to digest and nutritious foods in the morning. Oh yeah they also sent us to the HSR on check out without charge, in the hotel’s car. They were so prompt in getting us to the HSR and the driver was really considerate, safe and careful. Literally the most calm drive we’ve experienced in China. Side note- the gym is massive and looks largely unused but the equipment is good, there are weights and cables and everything. There’s also a pool table and table tennis. A yoga room complete with a good amount of gear and mats.

急急忙忙都沒來得急拍照了，房間舒適、乾淨，老闆服務熱情 還沒到景區門口就在停車場🅿️等着了 安排我們停車，騎着小電動幫我們把大件行李全部運送到客棧，步行至客棧1-2分鐘，江景房、大浴缸，泡澡之餘還可以看看晚上江景，再喝點小酒 要上天......客棧有免費的水喝，每個房間一個小桶打水上樓，喝完繼續下來打，貼心服務，最後鬧了個小插曲，拍完夜晚旅拍，半夜離開鳳凰的時候車子被擋，打電話給老闆請求幫助，老闆二話不說大半夜騎車出來給我們打電話，找人解決，親自去找人拿車鑰匙挪車，良心商家，極力推薦！

酒店大氣，位置很好，距離南華門很近，打車五元，走着不到一公里，是個鬧中取靜的好地方。前台服務熱情，停車場很大，方便自駕遊。唯一的美中不足就是早餐略顯單調，衹能吃飽，跟酒店設施，服務好像不在一個檔次，總體酒店是個不錯的度假場所

Pros- Great location by the river, beautiful and close walking distance to the food shops, famous bridges and the red lady singing on the boat (5-10mins). Clean warm room. Bit of scuff marks and stuff on the walls and wooden furnitures but overall charming, nice and modern and no like stinky smells from the river/mosquitoes/cigarettes etc. Warm showers and has all the standard amenities (hairdryer, soap shampoo, shaver etc). The manager is super friendly and hospitable even though she doesn’t speak English she really tries her best to help. Cons- noisy bars and karaoke until 11pm, tour groups in the morning start like at 7am below the balcony (maybe one or two when I was there 2 days) and 9am construction work starts. The free tour is sadly in Chinese only, and the free outfit doesn’t include photos or makeup, it is about 199 yuan for that but if you don’t want photos or makeup it’s free. Don’t think they wash the outfits super often either. Laundry is apparently not a proper one and you have to hand wash. No lifts if you have a lot of luggage.