Hotel berhampiran Medersa Bou Inania, Fez

Our stay at Riad Adarissa exceeded our expectations in every way. We selected it based on the reviews and its location in the Medina. The property itself is authentic old world Morroco and the hospitality was out of this world. They arranged a driver to meet us at the airport who took us to the walls of the Medina. Haddou, our host at the Riad, met us there and helped us navigate the winding streets to the property where we met Jean Claude the owner. Our guest room was very unique, nothing like the many chain hotels we stay in. But that’s exactly what we were looking for…an authentic Morrocan experience. What really made this stay exceptional was the service. We felt like guests in Jean Claude’s home and enjoyed many conversations with him over dinner. He couldn’t have been more hospitable. Haddou is an absolute gem and made our stay one we will remember forever. There was nothing he wouldn’t do to make our stay more enjoyable. His wife, Hanane, a trained chef, prepared our dinner all four nights of our stay. The food was so delicious and the hospitality so delightful we decided to enjoy all our dinners at the Riad. Our stay ended with Haddou leading us out of the Medina and making sure we were in a taxi headed to the train station. I find in my travel experiences that it’s the people that make a stay memorable and in this case unforgettable.

Hotel di livello, con servizio impeccabile e ristoranti molto accoglienti e rilassanti. Iniziamo dalla location: a Fes, un po' fuori il centro storico ( e questo è un bene) in un'area ricca di vegetazione. L'hotel si presenta molto ben curato, la hall e molto ampia e il servizio di accoglienza davvero perfetto. Le camere sono pulite e ben arredate, letti king e queen comodi, aria condizionata funzionante alla perfezione. Insomma, una bella scoperta, anche dal prezzo accessibile per chi cerca un servizio di un certo livello.

During our three-day adventure in Marrakech, we had the privilege of staying at La Mamunia, a renowned resort celebrated on Netflix's ”Inventing Anna.” From there, our journey took us to Fez, a city that held mysteries and excitement for us. With anticipation and a keen desire for an authentic experience, we chose to stay at Riad Fez, a member of Relais & Chateaux. Our arrival in Fez, close to the stroke of midnight, was met with a delightful surprise: the hotel had arranged a complimentary driver for us. The initial moments, involving a drop-off at a parking lot and a walk through a narrow alley led by a hotel staff - Mouad with a wheelbarrow for our suitcases, felt like a scene from ”Homeland” — uncertain yet thrilling. However, any unease dissolved the moment we stepped into the Riad and were greeted by Anass, whose warm smile and polished demeanor assured us we had made the right choice. The Riad's beauty was immediately apparent, with its elegant architecture and a secluded room that promised privacy and serenity. Anass and his team, including the incredibly accommodating concierge service, were pivotal in enriching our stay. They adeptly handled our queries, seamlessly arranged dining reservations, and ensured our transportation to various restaurants, some of which included a charming walk escorted by a porter or a convenient pickup service. The personal touches didn't stop there; my husband and I indulged in relaxing massages from Hanau and Raga, both of whom provided exceptional service. Under the watchful eye of General Manager Nicolas Grau, the dedication to excellence was evident. Anass, Anwar, Hiba, Zahra - front desk, Sufein, Hanane, Anour - server at breakfast and the rest of the staff went above and beyond, making every interaction memorable. The rooftop terrace offered breathtaking views, adding to the allure of Riad Fez. Zakaria was really helpful with our bags. Located adjacent to the medina, the Riad’s location was ideal for exploring the heart of Fez. Thanks to Anass's meticulous planning, our exploration was worry-free and thoroughly enjoyable, with special mention to Mariam for her guidance in navigating the intricate maze to the Riad. This hidden gem, once discovered, revealed a sanctuary of peace and luxury. Our departure from Riad Fez was bittersweet, marked by the genuine warmth and professionalism of the staff. Our stay was not just a visit but a journey into the heart of Fez, accentuated by impeccable service and a deep sense of belonging.

We were pleasantly surprised by the Hotel Volubilis. We hesitated to book the hotel because of some bad reviews about not having hot water and the staff being unfriendly (especially to Asians). But we decided to book anyways because of its location and quite affordable price. We were arriving to Fez at around 5pm, and we were told staying at the Medina wouldn't be worth it. Since we were catching a flight the next morning, we thought it would be more convenient to stay in the new city. So, despite some of the bad reviews, we decided to spend the night at Hotel Volubilis. Its location turned out to be great. It's right at the center and by the main avenue. There are lots of places to eat at walking distance and there are several Carrefours closeby also at walking distance. The staff was nice and they welcomed us well and took our request for a taxi to the airport in the morning. So, we have no complaints about the staff. Our room was big with a terrace. The room was old but clean. The terrace had no table or chairs, but it was okay. The bathroom was also big and we had no issues with the hot water. We showered at arrival and in the morning and water was hot and with pressure. The thing that we missed the most in the room was a fridge. Other than that, all good and acceptable. Though we agree with the other comments saying that this is not a 4-star hotel by ”global” standards.

The Riad building and grounds are in traditional Moroccan style and decor. Our room (Deluxe Suite) was quite spacious. We've stayed for 3 nights and our room was cleaned daily, bed linens and even the bathrobes were changed daily. This Riad is conveniently located in close proximity to a main street with many restaurants and cafes. That is all for the positive side. On the negative side: The breakfast quality is terrible. Waiting time to get any food on your table is at least 30 min. The servers at the breakfast are the same young girls that clean the rooms (looks and feels like cheap labour). There are three dogs on the premisses that walk free and barking all night long. One of the nights we couldn't sleep at all because of these dogs. The Riad does offer a dinner menu, however the price is unreasonably hight. Walk 100 meters to a main street and you will pay fraction of that price. One more detail - Keep in mind that this Riad doesn't except credit cards. The conclusion: I would NOT recommend Riad Dar Ziryab

Our first room looked very tired and needed an updated. We stayed again on a higher floor a week later and this floor and room were better. Dining room was extremely noisy. In room dining was very good. Food was plentiful.