Hotel Mountain view di Fez

傳統的摩洛哥傳統的庭院，風格很有特色，值得稱道。服務人員態度非常好，很熱情主動。一進門就被奉上薄荷茶和下午甜點，在小院子中感受挺愜意的。比較遺憾的是房子靠近馬路，非常不隔音，睡覺的時候感覺很吵，不知道空調還是什麼聲音一直不間斷。另外房間的設定比較陳舊，尤其衞生間設施用起來不夠舒適。比較在意衞浴和房間設施的親們，慎選！

すごく良かったです！スタッフの方がほんと優しくてモロッコに来たら絶対にまた利用したいと思いました！とても綺麗なリアドでした。すごくオススメです😌

My stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager. We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay. Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day. At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay. The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring. What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place. I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.

The location of the hotel is at the city centre. It can tell the hotel is aged but still in a good condition. The staff are friendly and warm.

About 10 minutes drive to Medina, the overall environment in the hotel is OK, and bar can have a drink to watch a ball in the evening. I booked a luxurious single room and gave me a double room that was not cleaned. Just change it for me. The first impression is not good. Not particularly recommended