Ulasan Hotel Unique-Boutique Class

Jawapan daripada Pihak Penginapan: Dear Samshanghai; First of all we would like to thank you for choosing Unique Hotel and for taking your valuable time to write this lovely review. It was a pleasure for us to accommodate you here and happy to hear that you have enjoyed your stay with us. We will be delighted to host you again anytime in the future. Best Regards Alina Durak Guest Relations

Jawapan daripada Pihak Penginapan: Dear Guest, First of all we would like to thank you for choosing Unique Hotel and for taking your valuable time to rate your experience, while visiting us. We are a prestigious company with over 15 years of experience in the tourism industry. Guest satisfaction has always been our top priority. We strive to create an environment where guests feel welcomed, secured and gets excellent customer service. We would like to let you know that All valuable items should be stored in a locker ( which is provided in the room), hotel is not liable about lost items from the room.In fact, from the very beginning to the end of the incident, our company has meticulously fulfilled all of its responsibilities. All necessary legal procedures for the aforementioned matter have been fully completed. As a result of these investigations conducted by professional teams, it has been revealed that there was no negligence on our part. On the other hand, we would like to state that it is not a correct approach in terms of both ethics and law to suspect a respected brand that always prioritizes guest satisfaction and its hardworking professionals in this way. Even though if there is anything else we can do for you with this matter, please do not hesitate to contact us.Warm Regards,Alina DurakGuest Relations

Jawapan daripada Pihak Penginapan: Dear Anton Levada, On behalf of Unique Hotel, we want to express our heartfelt appreciation for choosing us again as your holiday destination. Thank you so much for taking your valuable time to share your feedback. We are concerned to hear about the aspects of your stay that did not meet your expectations. Your comments regarding the breakfast and service in the restaurant are noted, we value your suggestions and we continually aim to enhance our breakfast offerings and service. We will take your comments into consideration for future improvements. We hope to welcome you back for a more enjoyable stay in the future.King Regards,Alina DurakGuest Relations

Jawapan daripada Pihak Penginapan: Dear Guest, We would like to express our sincere gratitude for choosing us as your holiday destination. Thank you for taking your valuable time to rate your experience, while visiting us. It was a pleasure for us to accommodate you here and happy to hear that you have enjoyed your stay with us. We will be delighted to host you again anytime in the future. Warm Regards,Alina DurakGuest Relations

Jawapan daripada Pihak Penginapan: Dear Ashenweierlvmeng, Thank you for taking the time to post this review and rate your experience, while visiting Unique Hotel. It was a pleasure for us to accommodate you here and we are thrilled to hear that you have enjoyed your time with us. We look forward to welcoming you back for another pleasant stay. Best Regards,Alina Durak,Guest Relations