Maxine.
27 Januari 2025
We arrived at the apartment around 22.45, easy check in and I requested a later check out for our last day as wasn't flying back until 21.35. Staff said no problem and checked us in. The restaurant wasn't open on site so wasn't able to get any water or anything to drink or anywhere local to buy any as was too late. Bins were emptied daily and towels & bedding once but then realised if left on the floor in the bathroom they would be changed. Staff and cleaner were welcoming and friendly. Everything in the room to cook & Clean and toilet paper supplied daily bonus, just couldn't use the frying pan as everything stuck. Had to ask for dry towels day before last as couldn't dry them on the balcony due to weather & no sun but cleaner did change them no problem if asked, the bit of a letdown was building going on next door and the apartments using sander to sand down the chairs so couldn't sit on the balcony due to noise.
The last day came and didn't feel well so got ready to go to the chemist when we was asked to get our luggage out of the room, it was 10.50am, I reminded him that he told us we could stay in the room until 17.00 but he then replied they are full but, we could pay an extra night and keep the room? we packed our things and went to our friends. We told the apartment how disappointed we was, if you check in late they should cater for this when checking out not try telling you they are fully booked but if you pay a full extra night you can stay. What a shame.
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