Pengguna Tetamu
21 Februari 2024
I will start with a positive. The staff are 5 star, they are all kind, polite and could not do enough for you. The hotel is an old impressive building however, it is very tired and for the price point, it doesn't bring value. The hotel gets extremely hot, the rooms were so hot we could not sleep, we were told that this was b/c our room was above the sauna but all the guests we spoke to said the same thing. We were moved and that was slightly better, no WIFI, some rooms had WIFI but it was very, very slow. The food was awful, breakfast options were so poor and donuts on offer for breakfast is a joke! no fresh fruit, all canned fruit, processed ham, never enough breakfast tea teabags. Breakfast room soooo hot and packed!! not enough staff to support, they are run of their feet. Supper was also pretty awful too, very little healthy options. Would not return.
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