Hotel Mesra keluarga di Figueira da Foz

Stayed here one night on a cycling tour. On the positive side, our room was clean, large and spacious. Good sized modern shower room too. On downside, it was plain to the point of being Spartan, stank of drains from the bathroom and the two small windows were situated just below the high ceiling. They had metal covers rather than blinds or curtains so overall feel was cell-like. The hotel had provided large wooden stairs to climb up and reach one window but this contraption wasn’t easily moveable so for the other window you had to balance on a chair in order to close the steel doors at night. The smell of drains became intolerable. On checking out I mentioned it to the receptionist who was totally unconcerned and said it was usual when it rained. It hadn’t been raining when we checked in and other rooms occupied by our party were not affected but clearly they weren’t planning on investigating. It was ok for one night but I wouldnt choose to return.

This is a small hotel in the center of the town. They have a beautiful and well decorated lobby in the hotel and a wonderful seating area with a bar The rooms are not big but they have all of what we need and with an amazing decoration The dining room serves breakfast with a great variety The staff are all extremely helpful and nice I will definitely come back in the future

Apabila anda menginap di Lazza Hotel di Figueira da Foz, anda akan berada berhampiran pantai, tidak jauh dari Casino Oceano dan Pantai Figueira da Foz. Hotel ini berada 0.2 km dari Kelab Tenis da Figueira da Foz dan 0.3 km dari Municipal Market.Nikmati pemandangan dari teres dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam.Gunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Sarapan Eropah disediakan pada setiap hari dari 8:00 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 16 bilik tamu yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan tab mandi rendaman dalam dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.

Excellent location (across the road from the beach, good marina near by, plenty of restaurants walking distance). Very hospitable and friendly staff, quick and easy check in and out. Newly furbished rooms, very clean, ocean view balcony (I've had a free upgrade curtessy of hotel staff, as ocean view rooms were available). Great money value, affordable prices. Good breakfast. Good food at the restaurant, very good service. Good English spoken. Free Wi-Fi. Free parking available near-by. Rent-a-car facility walking distance. I stayed there twice, and will do again whenever I'm in the area.

I booked a group sales event. It was challenging bc I had to pre-pay for 1/2 of rooms with cash via a bank transfer. They would not accept credit cards. I asked what would happen if we had less attendees than I’d counted on. They told me not to worry, that I’d receive any reimbursement upon check out. I was owed over 1700 euro. I was NOT paid upon check out. Then I was told that I had to wait for the accounting team to return from holiday. I was not paid then. Then I was told I had to wait until the end of the month. I was also told if I had paid with a card that they would have already done it, (but they wouldn’t allow me to use a card!) As of today, I have not been paid. They also said that I needed to receive my reimbursement in a Portuguese account, despite accepting payment out of an American account. Luckily, I had one. Unluckily, they refused to accept my account info from the internet. So they made me drive to Coimbra to get bank credentials. (Then had another excuse not to pay me.) There have been big wildfires and I drove through one, trying to get to the bank. It was terrifying. It has been 3 weeks. At this point, my emails are not answered and it looks like I will have to sue. The accommodations are fine, but I would strongly recommend against using them for a big group, based on my experience. Waiting for people to return from their holiday to get paid money that is owed?? What??! I waited 3 weeks to write this review, to give them the benefit of the doubt. I’m very disappointed. Maybe this is just the way that people do business in Portugal? I don’t know know but it isn’t good. Seems very unprofessional to me. I will never book a big group with them again, nor with any other Ibis affiliate, based on this experience.