I am extremely disappointed with my experience at your hotel. Upon checking in, I was informed that there was an additional $100 security deposit, which was not mentioned during the booking process. Furthermore, the room was not up to the expected standards. There were no towels in the restroom, the refrigerator was extremely dirty, and the floors appeared to have not been properly mopped or swept. Additionally, there were dirty towels left in the sink. I must say, this level of cleanliness and service is unacceptable. I will not be staying at this hotel ever again, and I will be sharing my experience with others as well.
Terjemah